7
NPS Score
VS
O'Reilly Auto Parts Claimed Company
- EMPLOYEE
PARTICIPANTS - 1351
- TOTAL
RATINGS
Pep Boys Claimed Company
- EMPLOYEE
PARTICIPANTS - 396
- TOTAL
RATINGS
O'Reilly Auto Parts vs Pep Boys
Compare O'Reilly Auto Parts versus Pep Boys for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1351 employees and customers of O'Reilly Auto Parts and 396 employees and customers of Pep Boys.
O'Reilly Auto Parts
O'Reilly Auto Parts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of O'Reilly Auto Parts. Their current market cap is $35.50B.
Pep Boys
Pep Boys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pep Boys.
3.3/5
Product Quality
1.6/5
3.2/5
Pricing
1.6/5
3.2/5
Customer Service
1.5/5
| 47% | Promoters |
|---|---|
| 13% | Passive |
| 40% | Detractors |
Net Promoter Score
Winner by 67
-60
NPS Score
| 17% | Promoters |
|---|---|
| 6% | Passive |
| 77% | Detractors |
See how O'Reilly Auto Parts compares to its competitors
See how Pep Boys compares to its competitors
Working at O'Reilly Auto Parts vs Working at Pep Boys
65 / 100
CEO Rating
Winner by 10%
55 / 100
CEO Rating
O'Reilly Auto Parts
O'Reilly Auto Parts doesn't have enough ratings to calculate the Team Culture Ratings.
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Pep Boys
Employees at Pep Boys rate their CEO, Brian Kaner, 55/100. This score is 10% lower than the scores of O'Reilly Auto Parts' CEO, Greg Johnson. Employees in the Sales and Engineering departments rate Brian Kaner the highest.