Pet Valu vs PetSmart | Comparably
Comparably
Profile Image
VS
Profile Image
Pet Valu
EMPLOYEE
PARTICIPANTS
94
TOTAL
RATINGS
796
PetSmart Claimed Company
EMPLOYEE
PARTICIPANTS
694
TOTAL
RATINGS
7272

Pet Valu vs PetSmart

Compare Pet Valu versus PetSmart for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 94 employees and customers of Pet Valu and 694 employees and customers of PetSmart.

Pet Valu

Pet Valu's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Valu.

PetSmart

PetSmart's brand is ranked #213 in the list of Global Top 1000 Brands, as rated by customers of PetSmart.

3.8/5
Product Quality
3.5/5
3.5/5
Pricing
3.3/5
3.7/5
Customer Service
3.5/5
5
NPS Score
41%Promoters
23%Passive
36%Detractors
9
NPS Score
45%Promoters
19%Passive
36%Detractors

Net Promoter Score
Winner by 4

See how Pet Valu compares to its competitors

Petco
Pet Supermarket

Working at Pet Valu vs Working at PetSmart

Tom McNeely Pet Valu's CEO
63 / 100

CEO Rating
Winner by 8%

Ken Hicks PetSmart's CEO
Ken Hicks
55 / 100

CEO Rating

Pet Valu

Pet Valu doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

PetSmart

Employees at PetSmart rate their CEO, Ken Hicks, 55/100. This score is 8% lower than the scores of Pet Valu's CEO, Tom McNeely. Employees in the HR and Engineering departments rate Ken Hicks the highest.

CEO Score 63
CEO Score
CEO Score 55
Overall Culture 67
Overall Culture
Overall Culture 60
1
eNPS
-34
Gender Score 69
Gender Score
Gender Score 64
Diversity Score N/A
Diversity Score
Diversity Score 64
Perk And Benefits 44
Perk And Benefits
Perk And Benefits 54
Professional Dev. N/A
Professional Dev.
Professional Dev. 60

Overall Culture at Pet Valu vs PetSmart

67
/ 100
Pet Valu

Employees at Pet Valu rate their Overall Culture a 67/100, with Sales and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

60
/ 100
PetSmart

Employees at PetSmart rate their Overall Culture a /100, with HR and Engineering as the two departments that rate their experience the highest.

  • Pet Valu
  • PetSmart60

Employee Net Promoter Score at Pet Valu vs PetSmart

1
eNPS
Pet Valu
31 Promoters 37%
22 Passives 27%
30 Detractors 36%

Employee Net Promoter Score
Winner by 35%

-34
eNPS
PetSmart
139 Promoters 24%
108 Passives 18%
339 Detractors 58%
  • Pet Valu
  • PetSmart-35

Gender Score at Pet Valu vs PetSmart

69
/ 100
Pet Valu

Employees at Pet Valu rate their Gender Score a 69/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 5%

64
/ 100
PetSmart

Employees at PetSmart rate their Gender Score a /100, with HR and Sales as the two departments that rate their experience the highest.

  • Pet Valu69
  • PetSmart

Diversity Score at Pet Valu vs PetSmart

?
Not enough ratings
Pet Valu

Pet Valu doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
PetSmart

Employees at PetSmart rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

  • PetSmart64

Perk and Benefits Score at Pet Valu vs PetSmart

44
/ 100
Pet Valu

Employees at Pet Valu rate their Perk and Benefits Score a 44/100, with Sales and Customer Support as the two departments that rate their experience the highest.

54
/ 100
PetSmart

Employees at PetSmart rate their Perk and Benefits Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

  • Pet Valu
  • PetSmart54

Professional Development Score at Pet Valu vs PetSmart

?
Not enough ratings
Pet Valu

Pet Valu doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
PetSmart

Employees at PetSmart rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner

  • PetSmart60

Leadership Culture Ratings vs PetSmart

Pet Valu
66 / 100

Leadership Culture Ratings vs PetSmart
Winner by 10%

PetSmart
56 / 100

Pet Valu rates % higher than PetSmart on Leadership Culture Ratings vs PetSmart Ratings based on looking at 1747 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "Are your company's goals clear, and are you invested in them?".

  • Pet Valu
  • PetSmart56

Compensation Culture Ratings vs PetSmart

Pet Valu
47 / 100
PetSmart
52 / 100

Pet Valu rates % lower than PetSmart on Compensation Culture Ratings vs PetSmart Ratings based on looking at 1262 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Does your company give annual bonuses?".

  • Pet Valu
  • PetSmart52

Team Culture Ratings vs PetSmart

Pet Valu
71 / 100

Team Culture Ratings vs PetSmart
Winner by 6%

PetSmart
65 / 100

Pet Valu rates % higher than PetSmart on Team Culture Ratings vs PetSmart Ratings based on looking at 1145 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

  • Pet Valu
  • PetSmart65

Environment Culture Ratings vs PetSmart

Pet Valu
77 / 100

Environment Culture Ratings vs PetSmart
Winner by 6%

PetSmart
71 / 100

Pet Valu rates % higher than PetSmart on Environment Culture Ratings vs PetSmart Ratings based on looking at 1095 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Does someone you work with closely, make you want to quit your job?".

  • Pet Valu
  • PetSmart71

Sentiment Culture Ratings vs PetSmart

Pet Valu
72 / 100

Sentiment Culture Ratings vs PetSmart
Winner by 14%

PetSmart
58 / 100

Pet Valu rates % higher than PetSmart on Sentiment Culture Ratings vs PetSmart Ratings based on looking at 1427 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

  • Pet Valu
  • PetSmart58

See how Pet Valu compares to its competitors