Pet Valu

EMPLOYEE PARTICIPANTS: 93

TOTAL RATINGS: 793

PetSmart Claimed Company

EMPLOYEE PARTICIPANTS: 688

TOTAL RATINGS: 7184

Pet Valu vs PetSmart

Compare Pet Valu versus PetSmart for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 93 employees and customers of Pet Valu and 688 employees and customers of PetSmart.

Pet Valu

Pet Valu's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Valu.

PetSmart

PetSmart's brand is ranked #213 in the list of Global Top 1000 Brands, as rated by customers of PetSmart.

3.8/5

Product Quality

3.5/5

Pricing

3.3/5

3.7/5

Customer Service

3.5/5

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

NPS Score

46%	Promoters
19%	Passive
35%	Detractors

Net Promoter Score
Winner by 4

See how Pet Valu compares to its competitors

Petco

Pet Supermarket

See how PetSmart compares to its competitors

Working at Pet Valu vs Working at PetSmart

63 / 100

CEO Rating
Winner by 8%

Ken Hicks

55 / 100

CEO Rating

Pet Valu

Pet Valu doesn't have enough ratings to calculate the Team Culture Ratings.

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PetSmart

Employees at PetSmart rate their CEO, Ken Hicks, 55/100. This score is 8% lower than the scores of Pet Valu's CEO, Tom McNeely. Employees in the HR and Engineering departments rate Ken Hicks the highest.

CEO Score 63

CEO Score

CEO Score 55

Overall Culture 68

Overall Culture

Overall Culture 60

eNPS

-34

Gender Score 69

Gender Score

Gender Score 64

Diversity Score N/A

Diversity Score

Diversity Score 64

Perk And Benefits 44

Perk And Benefits

Perk And Benefits 54

Professional Dev. N/A

Professional Dev.

Professional Dev. 60

Overall Culture at Pet Valu vs PetSmart

/ 100

Pet Valu

Employees at Pet Valu rate their Overall Culture a 68/100, with Sales and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

/ 100

PetSmart

Employees at PetSmart rate their Overall Culture a /100, with HR and Engineering as the two departments that rate their experience the highest.

Pet Valu
PetSmart60

Employee Net Promoter Score at Pet Valu vs PetSmart

eNPS

Pet Valu

31 Promoters 38%

22 Passives 27%

29 Detractors 35%

Employee Net Promoter Score
Winner by 37%

-34

eNPS

PetSmart

138 Promoters 24%

107 Passives 18%

337 Detractors 58%

Pet Valu
PetSmart-35

Gender Score at Pet Valu vs PetSmart

/ 100

Pet Valu

Employees at Pet Valu rate their Gender Score a 69/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 5%

/ 100

PetSmart

Employees at PetSmart rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Pet Valu69
PetSmart

Diversity Score at Pet Valu vs PetSmart

Not enough ratings

Pet Valu

Pet Valu doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

PetSmart

Employees at PetSmart rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

PetSmart64

Perk and Benefits Score at Pet Valu vs PetSmart

/ 100

Pet Valu

Employees at Pet Valu rate their Perk and Benefits Score a 44/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

PetSmart

Employees at PetSmart rate their Perk and Benefits Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

Pet Valu
PetSmart54

Professional Development Score at Pet Valu vs PetSmart

Not enough ratings

Pet Valu

Pet Valu doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

PetSmart

Employees at PetSmart rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner

PetSmart60

Leadership Culture Ratings vs PetSmart

Pet Valu

66 / 100

Leadership Culture Ratings vs PetSmart
Winner by 10%

PetSmart

56 / 100

Pet Valu rates % higher than PetSmart on Leadership Culture Ratings vs PetSmart Ratings based on looking at 1731 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your manager?".

Pet Valu
PetSmart56

Compensation Culture Ratings vs PetSmart

Pet Valu rates % lower than PetSmart on Compensation Culture Ratings vs PetSmart Ratings based on looking at 1253 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

Pet Valu
PetSmart52

Team Culture Ratings vs PetSmart

Pet Valu

71 / 100

Team Culture Ratings vs PetSmart
Winner by 6%

PetSmart

65 / 100

Pet Valu rates % higher than PetSmart on Team Culture Ratings vs PetSmart Ratings based on looking at 1136 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

Pet Valu
PetSmart65

Environment Culture Ratings vs PetSmart

Pet Valu

77 / 100

Environment Culture Ratings vs PetSmart
Winner by 6%

PetSmart

71 / 100

Pet Valu rates % higher than PetSmart on Environment Culture Ratings vs PetSmart Ratings based on looking at 1086 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

Pet Valu
PetSmart71

Sentiment Culture Ratings vs PetSmart

Pet Valu

72 / 100

Sentiment Culture Ratings vs PetSmart
Winner by 14%

PetSmart

58 / 100

Pet Valu rates % higher than PetSmart on Sentiment Culture Ratings vs PetSmart Ratings based on looking at 1414 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

Pet Valu
PetSmart58