Pet Valu vs PetSmart | Comparably
Comparably
Profile Image
VS
Profile Image
Pet Valu
EMPLOYEE
PARTICIPANTS
94
TOTAL
RATINGS
796
PetSmart Claimed Company
EMPLOYEE
PARTICIPANTS
692
TOTAL
RATINGS
7218

Pet Valu vs PetSmart

Compare Pet Valu versus PetSmart for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 94 employees and customers of Pet Valu and 692 employees and customers of PetSmart.

Pet Valu

Pet Valu's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Valu.

PetSmart

PetSmart's brand is ranked #213 in the list of Global Top 1000 Brands, as rated by customers of PetSmart.

3.8/5
Product Quality
3.5/5
3.5/5
Pricing
3.3/5
3.7/5
Customer Service
3.5/5
7
NPS Score
42%Promoters
23%Passive
35%Detractors
9
NPS Score
45%Promoters
19%Passive
36%Detractors

Net Promoter Score
Winner by 2

See how Pet Valu compares to its competitors

Petco
Pet Supermarket

Working at Pet Valu vs Working at PetSmart

Tom McNeely Pet Valu's CEO
63 / 100

CEO Rating
Winner by 8%

Ken Hicks PetSmart's CEO
Ken Hicks
55 / 100

CEO Rating

Pet Valu

Pet Valu doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

PetSmart

Employees at PetSmart rate their CEO, Ken Hicks, 55/100. This score is 8% lower than the scores of Pet Valu's CEO, Tom McNeely. Employees in the HR and Engineering departments rate Ken Hicks the highest.

CEO Score 63
CEO Score
CEO Score 55
Overall Culture 67
Overall Culture
Overall Culture 60
1
eNPS
-34
Gender Score 69
Gender Score
Gender Score 64
Diversity Score N/A
Diversity Score
Diversity Score 64
Perk And Benefits 44
Perk And Benefits
Perk And Benefits 54
Professional Dev. N/A
Professional Dev.
Professional Dev. 61

Overall Culture at Pet Valu vs PetSmart

67
/ 100
Pet Valu

Employees at Pet Valu rate their Overall Culture a 67/100, with Sales and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

60
/ 100
PetSmart

Employees at PetSmart rate their Overall Culture a /100, with HR and Engineering as the two departments that rate their experience the highest.

  • Pet Valu
  • PetSmart60

Employee Net Promoter Score at Pet Valu vs PetSmart

1
eNPS
Pet Valu
31 Promoters 37%
22 Passives 27%
30 Detractors 36%

Employee Net Promoter Score
Winner by 35%

-34
eNPS
PetSmart
139 Promoters 24%
107 Passives 18%
338 Detractors 58%
  • Pet Valu
  • PetSmart-35

Gender Score at Pet Valu vs PetSmart

69
/ 100
Pet Valu

Employees at Pet Valu rate their Gender Score a 69/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 5%

64
/ 100
PetSmart

Employees at PetSmart rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

  • Pet Valu69
  • PetSmart

Diversity Score at Pet Valu vs PetSmart

?
Not enough ratings
Pet Valu

Pet Valu doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
PetSmart

Employees at PetSmart rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

  • PetSmart64

Perk and Benefits Score at Pet Valu vs PetSmart

44
/ 100
Pet Valu

Employees at Pet Valu rate their Perk and Benefits Score a 44/100, with Sales and Customer Support as the two departments that rate their experience the highest.

54
/ 100
PetSmart

Employees at PetSmart rate their Perk and Benefits Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

  • Pet Valu
  • PetSmart54

Professional Development Score at Pet Valu vs PetSmart

?
Not enough ratings
Pet Valu

Pet Valu doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
PetSmart

Employees at PetSmart rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner

  • PetSmart61

Leadership Culture Ratings vs PetSmart

Pet Valu
66 / 100

Leadership Culture Ratings vs PetSmart
Winner by 10%

PetSmart
56 / 100

Pet Valu rates % higher than PetSmart on Leadership Culture Ratings vs PetSmart Ratings based on looking at 1739 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

  • Pet Valu
  • PetSmart56

Compensation Culture Ratings vs PetSmart

Pet Valu
47 / 100
PetSmart
52 / 100

Pet Valu rates % lower than PetSmart on Compensation Culture Ratings vs PetSmart Ratings based on looking at 1256 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Pet Valu
  • PetSmart52

Team Culture Ratings vs PetSmart

Pet Valu
71 / 100

Team Culture Ratings vs PetSmart
Winner by 6%

PetSmart
65 / 100

Pet Valu rates % higher than PetSmart on Team Culture Ratings vs PetSmart Ratings based on looking at 1139 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

  • Pet Valu
  • PetSmart65

Environment Culture Ratings vs PetSmart

Pet Valu
77 / 100

Environment Culture Ratings vs PetSmart
Winner by 6%

PetSmart
71 / 100

Pet Valu rates % higher than PetSmart on Environment Culture Ratings vs PetSmart Ratings based on looking at 1089 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What is most positive about the culture and environment at your company?".

  • Pet Valu
  • PetSmart71

Sentiment Culture Ratings vs PetSmart

Pet Valu
72 / 100

Sentiment Culture Ratings vs PetSmart
Winner by 14%

PetSmart
58 / 100

Pet Valu rates % higher than PetSmart on Sentiment Culture Ratings vs PetSmart Ratings based on looking at 1421 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

  • Pet Valu
  • PetSmart58

See how Pet Valu compares to its competitors