Pet Supermarket

EMPLOYEE PARTICIPANTS: 121

TOTAL RATINGS: 1046

Pet Valu

EMPLOYEE PARTICIPANTS: 93

TOTAL RATINGS: 793

Pet Supermarket vs Pet Valu

Compare Pet Supermarket versus Pet Valu for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 121 employees and customers of Pet Supermarket and 93 employees and customers of Pet Valu.

Pet Supermarket

Pet Supermarket's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Supermarket.

Pet Valu

Pet Valu's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Valu.

2.8/5

Product Quality

3.8/5

2.8/5

Pricing

3.5/5

2.6/5

Customer Service

3.7/5

-24

NPS Score

34%	Promoters
8%	Passive
58%	Detractors

NPS Score

42%	Promoters
23%	Passive
35%	Detractors

Net Promoter Score
Winner by 31

See how Pet Supermarket compares to its competitors

See how Pet Valu compares to its competitors

Petco

PetSmart

Working at Pet Supermarket vs Working at Pet Valu

45 / 100

CEO Rating

Tom McNeely

63 / 100

CEO Rating
Winner by 18%

Pet Supermarket

Pet Supermarket doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Pet Valu

Employees at Pet Valu rate their CEO, Tom McNeely, 63/100. This score is 18% higher than the scores of Pet Supermarket's CEO, Thomas McNeely. Employees in the Sales department rate Tom McNeely the highest.

CEO Score 45

CEO Score

CEO Score 63

Overall Culture 51

Overall Culture

Overall Culture 68

-56

eNPS

Gender Score 48

Gender Score

Gender Score 69

Diversity Score 47

Diversity Score

Diversity Score N/A

Perk And Benefits 43

Perk And Benefits

Perk And Benefits 44

Professional Dev. N/A

Professional Dev.

Professional Dev. N/A

Overall Culture at Pet Supermarket vs Pet Valu

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Overall Culture a 51/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Pet Valu

Employees at Pet Valu rate their Overall Culture a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

Pet Supermarket51
Pet Valu

Employee Net Promoter Score at Pet Supermarket vs Pet Valu

-56

eNPS

Pet Supermarket

16 Promoters 17%

9 Passives 10%

69 Detractors 73%

eNPS

Pet Valu

31 Promoters 38%

22 Passives 27%

29 Detractors 35%

Employee Net Promoter Score
Winner by %

Pet Supermarket-56
Pet Valu

Gender Score at Pet Supermarket vs Pet Valu

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Gender Score a 48/100, with Sales as the department that rate their experience the highest.

/ 100

Pet Valu

Employees at Pet Valu rate their Gender Score a /100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 21%

Pet Supermarket
Pet Valu69

Diversity Score at Pet Supermarket vs Pet Valu

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Diversity Score a 47/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner

/ 100

Pet Valu

Pet Valu doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Pet Supermarket46

Perk and Benefits Score at Pet Supermarket vs Pet Valu

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Perk and Benefits Score a 43/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Pet Valu

Employees at Pet Valu rate their Perk and Benefits Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

Pet Supermarket
Pet Valu42

Professional Development Score at Pet Supermarket vs Pet Valu

Not enough ratings

Pet Supermarket

Pet Supermarket doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Pet Valu

Pet Valu doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Leadership Culture Ratings vs Pet Valu

Pet Supermarket rates % lower than Pet Valu on Leadership Culture Ratings vs Pet Valu Ratings based on looking at 393 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "What does the leadership team need to get better at?".

Pet Supermarket47
Pet Valu

Compensation Culture Ratings vs Pet Valu

Pet Supermarket rates % lower than Pet Valu on Compensation Culture Ratings vs Pet Valu Ratings based on looking at 287 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "What is the best part about your compensation package?".

Pet Supermarket
Pet Valu46

Team Culture Ratings vs Pet Valu

Pet Supermarket rates % lower than Pet Valu on Team Culture Ratings vs Pet Valu Ratings based on looking at 263 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Pet Supermarket
Pet Valu71

Environment Culture Ratings vs Pet Valu

Pet Supermarket rates % lower than Pet Valu on Environment Culture Ratings vs Pet Valu Ratings based on looking at 238 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

Pet Supermarket
Pet Valu77

Sentiment Culture Ratings vs Pet Valu

Pet Supermarket rates % lower than Pet Valu on Sentiment Culture Ratings vs Pet Valu Ratings based on looking at 351 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "Are you typically excited about going to work each day?".

Pet Supermarket49
Pet Valu