Pet Supermarket

EMPLOYEE PARTICIPANTS: 121

TOTAL RATINGS: 1046

Petco Claimed Company

EMPLOYEE PARTICIPANTS: 843

TOTAL RATINGS: 8275

Pet Supermarket vs Petco

Compare Pet Supermarket versus Petco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 121 employees and customers of Pet Supermarket and 843 employees and customers of Petco.

Pet Supermarket

Pet Supermarket's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Supermarket.

Petco

Petco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Petco.

2.8/5

Product Quality

3.1/5

2.8/5

Pricing

3/5

2.6/5

Customer Service

3/5

-24

NPS Score

34%	Promoters
8%	Passive
58%	Detractors

-7

NPS Score

38%	Promoters
17%	Passive
45%	Detractors

Net Promoter Score
Winner by 17

See how Pet Supermarket compares to its competitors

Working at Pet Supermarket vs Working at Petco

45 / 100

CEO Rating
Winner by 4%

Joel D. Anderson

41 / 100

CEO Rating

Pet Supermarket

Pet Supermarket doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Petco

Employees at Petco rate their CEO, Joel D. Anderson, 41/100. This score is 4% lower than the scores of Pet Supermarket's CEO, Thomas McNeely.

CEO Score 45

CEO Score

CEO Score 41

Overall Culture 51

Overall Culture

Overall Culture 55

-56

eNPS

-41

Gender Score 48

Gender Score

Gender Score 55

Diversity Score 47

Diversity Score

Diversity Score 52

Perk And Benefits 43

Perk And Benefits

Perk And Benefits 50

Professional Dev. N/A

Professional Dev.

Professional Dev. 45

Overall Culture at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Overall Culture a 51/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Overall Culture a /100, with Engineering and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Pet Supermarket
Petco55

Employee Net Promoter Score at Pet Supermarket vs Petco

-56

eNPS

Pet Supermarket

16 Promoters 17%

9 Passives 10%

69 Detractors 73%

-41

eNPS

Petco

160 Promoters 22%

109 Passives 15%

462 Detractors 63%

Employee Net Promoter Score
Winner by %

Pet Supermarket
Petco-43

Gender Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Gender Score a 48/100, with Sales as the department that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Pet Supermarket
Petco55

Diversity Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Diversity Score a 47/100, with Sales as the department that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Diversity Score a /100, with Engineering and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

Pet Supermarket
Petco52

Perk and Benefits Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Perk and Benefits Score a 43/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Perk and Benefits Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

Pet Supermarket
Petco50

Professional Development Score at Pet Supermarket vs Petco

Not enough ratings

Pet Supermarket

Pet Supermarket doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Petco

Employees at Petco rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

Petco45

Leadership Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Leadership Culture Ratings vs Petco Ratings based on looking at 1481 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "How would you rate your CEO?".

Pet Supermarket
Petco52

Compensation Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Compensation Culture Ratings vs Petco Ratings based on looking at 1565 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

Pet Supermarket
Petco47

Team Culture Ratings vs Petco

Pet Supermarket

60 / 100

Team Culture Ratings vs Petco
Winner by 1%

Petco

59 / 100

Pet Supermarket rates % higher than Petco on Team Culture Ratings vs Petco Ratings based on looking at 1403 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

Pet Supermarket
Petco59

Environment Culture Ratings vs Petco

Tied

Pet Supermarket tied with Petco on Environment Culture Ratings vs Petco Ratings based on looking at 1353 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

Pet Supermarket
Petco65

Sentiment Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Sentiment Culture Ratings vs Petco Ratings based on looking at 1731 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

Pet Supermarket
Petco54