Pet Supermarket

EMPLOYEE PARTICIPANTS: 123

TOTAL RATINGS: 1055

Petco Claimed Company

EMPLOYEE PARTICIPANTS: 863

TOTAL RATINGS: 8372

Pet Supermarket vs Petco

Compare Pet Supermarket versus Petco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 123 employees and customers of Pet Supermarket and 863 employees and customers of Petco.

Pet Supermarket

Pet Supermarket's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Supermarket.

Petco

Petco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Petco.

2.8/5

Product Quality

3.1/5

2.8/5

Pricing

3/5

2.5/5

Customer Service

3/5

-24

NPS Score

34%	Promoters
8%	Passive
58%	Detractors

-7

NPS Score

38%	Promoters
17%	Passive
45%	Detractors

Net Promoter Score
Winner by 17

See how Pet Supermarket compares to its competitors

See how Petco compares to its competitors

Working at Pet Supermarket vs Working at Petco

45 / 100

CEO Rating
Winner by 5%

Joel D. Anderson

40 / 100

CEO Rating

Pet Supermarket

Pet Supermarket doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Petco

Employees at Petco rate their CEO, Joel D. Anderson, 40/100. This score is 5% lower than the scores of Pet Supermarket's CEO, Thomas McNeely.

CEO Score 45

CEO Score

CEO Score 40

Overall Culture 52

Overall Culture

Overall Culture 55

-55

eNPS

-43

Gender Score 48

Gender Score

Gender Score 55

Diversity Score 47

Diversity Score

Diversity Score 52

Perk And Benefits 43

Perk And Benefits

Perk And Benefits 50

Professional Dev. N/A

Professional Dev.

Professional Dev. 45

Overall Culture at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Overall Culture a 52/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Overall Culture a /100, with Engineering and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

Pet Supermarket52
Petco55

Employee Net Promoter Score at Pet Supermarket vs Petco

-55

eNPS

Pet Supermarket

17 Promoters 18%

9 Passives 9%

70 Detractors 73%

-43

eNPS

Petco

161 Promoters 21%

110 Passives 15%

473 Detractors 64%

Employee Net Promoter Score
Winner by %

Pet Supermarket-56
Petco-43

Gender Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Gender Score a 48/100, with Sales as the department that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Pet Supermarket
Petco55

Diversity Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Diversity Score a 47/100, with Sales as the department that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Diversity Score a /100, with Engineering and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

Pet Supermarket
Petco52

Perk and Benefits Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Perk and Benefits Score a 43/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Perk and Benefits Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

Pet Supermarket
Petco50

Professional Development Score at Pet Supermarket vs Petco

Not enough ratings

Pet Supermarket

Pet Supermarket doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Petco

Employees at Petco rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

Petco45

Leadership Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Leadership Culture Ratings vs Petco Ratings based on looking at 1514 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "How would you rate your executive team?".

Pet Supermarket48
Petco52

Compensation Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Compensation Culture Ratings vs Petco Ratings based on looking at 1576 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Pet Supermarket
Petco46

Team Culture Ratings vs Petco

Pet Supermarket

60 / 100

Team Culture Ratings vs Petco
Winner by 1%

Petco

59 / 100

Pet Supermarket rates % higher than Petco on Team Culture Ratings vs Petco Ratings based on looking at 1412 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

Pet Supermarket
Petco59

Environment Culture Ratings vs Petco

Tied

Pet Supermarket tied with Petco on Environment Culture Ratings vs Petco Ratings based on looking at 1362 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Is your work environment positive or negative?".

Pet Supermarket
Petco65

Sentiment Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Sentiment Culture Ratings vs Petco Ratings based on looking at 1757 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

Pet Supermarket50
Petco54