Pet Supermarket

EMPLOYEE PARTICIPANTS: 119

TOTAL RATINGS: 1041

Petco Claimed Company

EMPLOYEE PARTICIPANTS: 834

TOTAL RATINGS: 8209

Pet Supermarket vs Petco

Compare Pet Supermarket versus Petco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 119 employees and customers of Pet Supermarket and 834 employees and customers of Petco.

Pet Supermarket

Pet Supermarket's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Supermarket.

Petco

Petco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Petco.

2.8/5

Product Quality

3.1/5

2.8/5

Pricing

3/5

2.6/5

Customer Service

3/5

-24

NPS Score

34%	Promoters
8%	Passive
58%	Detractors

-6

NPS Score

39%	Promoters
16%	Passive
45%	Detractors

Net Promoter Score
Winner by 18

See how Pet Supermarket compares to its competitors

See how Petco compares to its competitors

Working at Pet Supermarket vs Working at Petco

45 / 100

CEO Rating
Winner by 6%

Joel D. Anderson

39 / 100

CEO Rating

Pet Supermarket

Pet Supermarket doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Petco

Employees at Petco rate their CEO, Joel D. Anderson, 39/100. This score is 6% lower than the scores of Pet Supermarket's CEO, Thomas McNeely.

CEO Score 45

CEO Score

CEO Score 39

Overall Culture 51

Overall Culture

Overall Culture 55

-56

eNPS

-41

Gender Score 48

Gender Score

Gender Score 55

Diversity Score 47

Diversity Score

Diversity Score 52

Perk And Benefits 43

Perk And Benefits

Perk And Benefits 50

Professional Dev. N/A

Professional Dev.

Professional Dev. 44

Overall Culture at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Overall Culture a 51/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Overall Culture a /100, with Engineering and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Pet Supermarket
Petco55

Employee Net Promoter Score at Pet Supermarket vs Petco

-56

eNPS

Pet Supermarket

16 Promoters 17%

9 Passives 10%

67 Detractors 73%

-41

eNPS

Petco

158 Promoters 22%

107 Passives 15%

459 Detractors 63%

Employee Net Promoter Score
Winner by %

Pet Supermarket
Petco-43

Gender Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Gender Score a 48/100, with Sales as the department that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Pet Supermarket
Petco55

Diversity Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Diversity Score a 47/100, with Sales as the department that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Diversity Score a /100, with Engineering and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

Pet Supermarket
Petco52

Perk and Benefits Score at Pet Supermarket vs Petco

/ 100

Pet Supermarket

Employees at Pet Supermarket rate their Perk and Benefits Score a 43/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Perk and Benefits Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

Pet Supermarket
Petco50

Professional Development Score at Pet Supermarket vs Petco

Not enough ratings

Pet Supermarket

Pet Supermarket doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Petco

Employees at Petco rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

Petco44

Leadership Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Leadership Culture Ratings vs Petco Ratings based on looking at 1464 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your manager?".

Pet Supermarket
Petco52

Compensation Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Compensation Culture Ratings vs Petco Ratings based on looking at 1559 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

Pet Supermarket
Petco47

Team Culture Ratings vs Petco

Tied

Pet Supermarket tied with Petco on Team Culture Ratings vs Petco Ratings based on looking at 1397 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Pet Supermarket
Petco60

Environment Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Environment Culture Ratings vs Petco Ratings based on looking at 1347 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What needs to change to make the company culture better?".

Pet Supermarket
Petco66

Sentiment Culture Ratings vs Petco

Pet Supermarket rates % lower than Petco on Sentiment Culture Ratings vs Petco Ratings based on looking at 1716 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

Pet Supermarket
Petco54