Potbelly Sandwich Works Claimed Company

EMPLOYEE PARTICIPANTS: 234

TOTAL RATINGS: 1921

Subway Claimed Company

EMPLOYEE PARTICIPANTS: 3172

TOTAL RATINGS: 30566

Potbelly Sandwich Works vs Subway

Compare Potbelly Sandwich Works versus Subway for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 234 employees and customers of Potbelly Sandwich Works and 3172 employees and customers of Subway.

Potbelly Sandwich Works

Potbelly Sandwich Works's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Potbelly Sandwich Works.

Subway

Subway's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Subway.

3.4/5

Product Quality

2.6/5

3.2/5

Pricing

2.4/5

3.5/5

Customer Service

2.4/5

-14

NPS Score

39%	Promoters
8%	Passive
53%	Detractors

Net Promoter Score
Winner by 20

-34

NPS Score

26%	Promoters
14%	Passive
60%	Detractors

See how Potbelly Sandwich Works compares to its competitors

See how Subway compares to its competitors

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Working at Potbelly Sandwich Works vs Working at Subway

53 / 100

CEO Rating
Winner by 2%

John Chidsey

51 / 100

CEO Rating

Potbelly Sandwich Works

Potbelly Sandwich Works doesn't have enough ratings to calculate the Team Culture Ratings.

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Subway

Employees at Subway rate their CEO, John Chidsey, 51/100. This score is 2% lower than the scores of Potbelly Sandwich Works' CEO, Alan Johnson. Employees in the Design and Finance departments rate John Chidsey the highest.

CEO Score 53

CEO Score

CEO Score 51

Overall Culture 50

Overall Culture

Overall Culture 53

-50

eNPS

-49

Gender Score 51

Gender Score

Gender Score 58

Diversity Score 45

Diversity Score

Diversity Score 57

Perk And Benefits 41

Perk And Benefits

Perk And Benefits 38

Professional Dev. 48

Professional Dev.

Professional Dev. 53

Overall Culture at Potbelly Sandwich Works vs Subway

/ 100

Potbelly Sandwich Works

Employees at Potbelly Sandwich Works rate their Overall Culture a 50/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Subway

Employees at Subway rate their Overall Culture a /100, with Business Development and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

Potbelly Sandwich Works50
Subway53

Employee Net Promoter Score at Potbelly Sandwich Works vs Subway

-50

eNPS

Potbelly Sandwich Works

39 Promoters 20%

20 Passives 10%

139 Detractors 70%

-49

eNPS

Subway

522 Promoters 19%

336 Passives 13%

1843 Detractors 68%

Employee Net Promoter Score
Winner by %

Potbelly Sandwich Works-51
Subway

Gender Score at Potbelly Sandwich Works vs Subway

/ 100

Potbelly Sandwich Works

Employees at Potbelly Sandwich Works rate their Gender Score a 51/100, with Sales as the department that rate their experience the highest.

/ 100

Subway

Employees at Subway rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Potbelly Sandwich Works
Subway58

Diversity Score at Potbelly Sandwich Works vs Subway

/ 100

Potbelly Sandwich Works

Employees at Potbelly Sandwich Works rate their Diversity Score a 45/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Subway

Employees at Subway rate their Diversity Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 12%

Potbelly Sandwich Works
Subway57

Perk and Benefits Score at Potbelly Sandwich Works vs Subway

/ 100

Potbelly Sandwich Works

Employees at Potbelly Sandwich Works rate their Perk and Benefits Score a 41/100, with HR and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

/ 100

Subway

Employees at Subway rate their Perk and Benefits Score a /100, with Finance and Marketing as the two departments that rate their experience the highest.

Potbelly Sandwich Works40
Subway

Professional Development Score at Potbelly Sandwich Works vs Subway

/ 100

Potbelly Sandwich Works

Employees at Potbelly Sandwich Works rate their Professional Development Score a 48/100.

/ 100

Subway

Employees at Subway rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 5%

Potbelly Sandwich Works45
Subway

Leadership Culture Ratings vs Subway

Potbelly Sandwich Works

48 / 100

Subway

49 / 100

Potbelly Sandwich Works rates % lower than Subway on Leadership Culture Ratings vs Subway Ratings based on looking at 7113 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Potbelly Sandwich Works48
Subway

Compensation Culture Ratings vs Subway

Potbelly Sandwich Works

42 / 100

Subway

42 / 100

Tied

Potbelly Sandwich Works tied with Subway on Compensation Culture Ratings vs Subway Ratings based on looking at 5106 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

Potbelly Sandwich Works42
Subway

Team Culture Ratings vs Subway

Potbelly Sandwich Works

52 / 100

Subway

55 / 100

Potbelly Sandwich Works rates % lower than Subway on Team Culture Ratings vs Subway Ratings based on looking at 4581 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

Potbelly Sandwich Works52
Subway

Environment Culture Ratings vs Subway

Potbelly Sandwich Works

66 / 100

Subway

68 / 100

Potbelly Sandwich Works rates % lower than Subway on Environment Culture Ratings vs Subway Ratings based on looking at 4280 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Does someone you work with closely, make you want to quit your job?".

Potbelly Sandwich Works66
Subway

Sentiment Culture Ratings vs Subway

Potbelly Sandwich Works

47 / 100

Subway

51 / 100

Potbelly Sandwich Works rates % lower than Subway on Sentiment Culture Ratings vs Subway Ratings based on looking at 5919 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

Potbelly Sandwich Works47
Subway51