31
NPS Score
VS
Room & Board Claimed Company
- EMPLOYEE
PARTICIPANTS - 42
- TOTAL
RATINGS
West Elm
- EMPLOYEE
PARTICIPANTS - 148
- TOTAL
RATINGS
Room & Board vs West Elm
Compare Room & Board versus West Elm for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 42 employees and customers of Room & Board and 148 employees and customers of West Elm.
Room & Board
Room & Board's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Room & Board.
West Elm
West Elm's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of West Elm. Their current valuation is $13.87B.
4.5/5
Product Quality
1.5/5
4.3/5
Pricing
1.5/5
4.1/5
Customer Service
1.5/5
| 56% | Promoters |
|---|---|
| 19% | Passive |
| 25% | Detractors |
Net Promoter Score
Winner by 114
-83
NPS Score
| 7% | Promoters |
|---|---|
| 3% | Passive |
| 90% | Detractors |
See how Room & Board compares to its competitors
See how West Elm compares to its competitors
Working at Room & Board vs Working at West Elm
89 / 100
CEO Rating
Winner by 42%
47 / 100
CEO Rating
Room & Board
Room & Board doesn't have enough ratings to calculate the Team Culture Ratings.
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West Elm
Employees at West Elm rate their CEO, Alex Bellos, 47/100. This score is 42% lower than the scores of Room & Board's CEO, John Gabbert. Employees in the Sales and Design departments rate Alex Bellos the highest.