9
NPS Score
VS
SMG - Service Management Group Claimed Company
- EMPLOYEE
PARTICIPANTS - 15
- TOTAL
RATINGS
Spectra
- EMPLOYEE
PARTICIPANTS - 28
- TOTAL
RATINGS
SMG - Service Management Group vs Spectra
Compare SMG - Service Management Group versus Spectra for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 15 employees and customers of SMG - Service Management Group and 28 employees and customers of Spectra.
SMG - Service Management Group
SMG - Service Management Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SMG - Service Management Group.
Spectra
Spectra's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Spectra.
3.6/5
Product Quality
2.7/5
3.8/5
Pricing
2.7/5
3.6/5
Customer Service
2.4/5
| 42% | Promoters |
|---|---|
| 25% | Passive |
| 33% | Detractors |
Net Promoter Score
Winner by 25
-16
NPS Score
| 17% | Promoters |
|---|---|
| 50% | Passive |
| 33% | Detractors |
See how SMG - Service Management Group compares to its competitors
See how Spectra compares to its competitors
Working at SMG - Service Management Group vs Working at Spectra
74 / 100
CEO Rating
Winner by 13%
61 / 100
CEO Rating
SMG - Service Management Group
SMG - Service Management Group doesn't have enough ratings to calculate the Team Culture Ratings.
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Spectra
Employees at Spectra rate their CEO, Nathan Thompson, 61/100. This score is 13% lower than the scores of SMG - Service Management Group's CEO, Andy Fromm.