Smile Brands vs Western Dental Services | Comparably
Comparably
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Smile Brands Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
424
TOTAL
RATINGS
12088
Western Dental Services Claimed Company
EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
766

Smile Brands vs Western Dental Services

Compare Smile Brands versus Western Dental Services for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 424 employees and customers of Smile Brands and 118 employees and customers of Western Dental Services.

Smile Brands

Smile Brands's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Smile Brands.

Western Dental Services

Western Dental Services's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Western Dental Services.

2.4/5
Product Quality
1.5/5
2.6/5
Pricing
1.5/5
2.3/5
Customer Service
1.5/5
-30
NPS Score
35%Promoters
0%Passive
65%Detractors

Net Promoter Score
Winner by 63

-93
NPS Score
3%Promoters
1%Passive
96%Detractors

See how Smile Brands compares to its competitors

Aspen Dental
Heartland Dental Care
Pacific Dental Services

Working at Smile Brands vs Working at Western Dental Services

Steve Bilt Smile Brands' CEO
92 / 100

CEO Rating
Winner by 46%

Daniel D. Crowley Western Dental Services' CEO
Daniel D. Crowley
46 / 100

CEO Rating

Smile Brands

Smile Brands doesn't have enough ratings to calculate the Team Culture Ratings.

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Western Dental Services

Employees at Western Dental Services rate their CEO, Daniel D. Crowley, 46/100. This score is 46% lower than the scores of Smile Brands' CEO, Steve Bilt. Employees in the Operations department rate Daniel D. Crowley the highest.

CEO Score 92
CEO Score
CEO Score 46
Overall Culture 83
Overall Culture
Overall Culture 50
56
eNPS
-55
Gender Score 82
Gender Score
Gender Score 60
Diversity Score 83
Diversity Score
Diversity Score 61
Perk And Benefits 72
Perk And Benefits
Perk And Benefits 49
Professional Dev. 79
Professional Dev.
Professional Dev. 48

Overall Culture at Smile Brands vs Western Dental Services

83
/ 100
Smile Brands

Employees at Smile Brands rate their Overall Culture a 83/100, with Legal and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 33%

50
/ 100
Western Dental Services

Employees at Western Dental Services rate their Overall Culture a /100, with Operations as the department that rate their experience the highest.

  • Smile Brands
  • Western Dental Services50

Employee Net Promoter Score at Smile Brands vs Western Dental Services

56
eNPS
Smile Brands
285 Promoters 68%
86 Passives 20%
50 Detractors 12%

Employee Net Promoter Score
Winner by 111%

-55
eNPS
Western Dental Services
14 Promoters 15%
14 Passives 15%
64 Detractors 70%
  • Smile Brands
  • Western Dental Services-54

Gender Score at Smile Brands vs Western Dental Services

82
/ 100
Smile Brands

Employees at Smile Brands rate their Gender Score a 82/100, with Legal and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 22%

60
/ 100
Western Dental Services

Employees at Western Dental Services rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

  • Smile Brands
  • Western Dental Services60

Diversity Score at Smile Brands vs Western Dental Services

83
/ 100
Smile Brands

Employees at Smile Brands rate their Diversity Score a 83/100, with Legal and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 22%

61
/ 100
Western Dental Services

Employees at Western Dental Services rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

  • Smile Brands
  • Western Dental Services61

Perk and Benefits Score at Smile Brands vs Western Dental Services

72
/ 100
Smile Brands

Employees at Smile Brands rate their Perk and Benefits Score a 72/100, with IT and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 23%

49
/ 100
Western Dental Services

Employees at Western Dental Services rate their Perk and Benefits Score a /100, with Operations as the department that rate their experience the highest.

  • Smile Brands
  • Western Dental Services48

Professional Development Score at Smile Brands vs Western Dental Services

79
/ 100
Smile Brands

Employees at Smile Brands rate their Professional Development Score a 79/100, with Legal and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 31%

48
/ 100
Western Dental Services

Employees at Western Dental Services rate their Professional Development Score a /100.

  • Smile Brands
  • Western Dental Services43

Leadership Culture Ratings vs Western Dental Services

Smile Brands
90 / 100

Leadership Culture Ratings vs Western Dental Services
Winner by 41%

Western Dental Services
49 / 100

Smile Brands rates % higher than Western Dental Services on Leadership Culture Ratings vs Western Dental Services Ratings based on looking at 3330 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "What do you like best about the leadership team?".

  • Smile Brands
  • Western Dental Services48

Compensation Culture Ratings vs Western Dental Services

Smile Brands
72 / 100

Compensation Culture Ratings vs Western Dental Services
Winner by 33%

Western Dental Services
39 / 100

Smile Brands rates % higher than Western Dental Services on Compensation Culture Ratings vs Western Dental Services Ratings based on looking at 1016 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

  • Smile Brands
  • Western Dental Services38

Team Culture Ratings vs Western Dental Services

Smile Brands
92 / 100

Team Culture Ratings vs Western Dental Services
Winner by 37%

Western Dental Services
55 / 100

Smile Brands rates % higher than Western Dental Services on Team Culture Ratings vs Western Dental Services Ratings based on looking at 1010 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

  • Smile Brands
  • Western Dental Services55

Environment Culture Ratings vs Western Dental Services

Smile Brands
80 / 100

Environment Culture Ratings vs Western Dental Services
Winner by 16%

Western Dental Services
64 / 100

Smile Brands rates % higher than Western Dental Services on Environment Culture Ratings vs Western Dental Services Ratings based on looking at 2085 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Does someone you work with closely, make you want to quit your job?".

  • Smile Brands
  • Western Dental Services64

Sentiment Culture Ratings vs Western Dental Services

Smile Brands
87 / 100

Sentiment Culture Ratings vs Western Dental Services
Winner by 40%

Western Dental Services
47 / 100

Smile Brands rates % higher than Western Dental Services on Sentiment Culture Ratings vs Western Dental Services Ratings based on looking at 1420 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "Are you typically excited about going to work each day?".

  • Smile Brands
  • Western Dental Services47

See how Smile Brands compares to its competitors