Pacific Dental Services vs Smile Brands | Comparably
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Pacific Dental Services Claimed Company
EMPLOYEE
PARTICIPANTS
198
TOTAL
RATINGS
1710
Smile Brands Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
423
TOTAL
RATINGS
12061

Pacific Dental Services vs Smile Brands

Compare Pacific Dental Services versus Smile Brands for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 198 employees and customers of Pacific Dental Services and 423 employees and customers of Smile Brands.

Pacific Dental Services

Pacific Dental Services's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pacific Dental Services.

Smile Brands

Smile Brands's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Smile Brands.

3.4/5
Product Quality
2.4/5
3.4/5
Pricing
2.6/5
3.4/5
Customer Service
2.3/5
0
NPS Score
43%Promoters
14%Passive
43%Detractors

Net Promoter Score
Winner by 30

-30
NPS Score
35%Promoters
0%Passive
65%Detractors

See how Pacific Dental Services compares to its competitors

1-800-DENTIST
Aspen Dental
Coast Dental Services
Heartland Dental
Western Dental Services
Smile IT

See how Smile Brands compares to its competitors

Aspen Dental
Heartland Dental Care
Western Dental Services

Working at Pacific Dental Services vs Working at Smile Brands

Stephen Thorne Pacific Dental Services' CEO
62 / 100

CEO Rating

Steve Bilt Smile Brands' CEO
Steve Bilt
92 / 100

CEO Rating
Winner by 30%

Pacific Dental Services

Pacific Dental Services doesn't have enough ratings to calculate the Team Culture Ratings.

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Smile Brands

Employees at Smile Brands rate their CEO, Steve Bilt, 92/100. This score is 30% higher than the scores of Pacific Dental Services' CEO, Stephen Thorne. Employees in the IT and Legal departments rate Steve Bilt the highest.

CEO Score 62
CEO Score
CEO Score 92
Overall Culture 61
Overall Culture
Overall Culture 83
-21
eNPS
56
Gender Score 61
Gender Score
Gender Score 82
Diversity Score 59
Diversity Score
Diversity Score 83
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 72
Professional Dev. 70
Professional Dev.
Professional Dev. 79

Overall Culture at Pacific Dental Services vs Smile Brands

61
/ 100
Pacific Dental Services

Employees at Pacific Dental Services rate their Overall Culture a 61/100, with Marketing and Sales as the two departments that rate their experience the highest.

83
/ 100
Smile Brands

Employees at Smile Brands rate their Overall Culture a /100, with Legal and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 22%

  • Pacific Dental Services61
  • Smile Brands

Employee Net Promoter Score at Pacific Dental Services vs Smile Brands

-21
eNPS
Pacific Dental Services
53 Promoters 34%
18 Passives 11%
86 Detractors 55%
56
eNPS
Smile Brands
284 Promoters 68%
86 Passives 20%
50 Detractors 12%

Employee Net Promoter Score
Winner by %

  • Pacific Dental Services-22
  • Smile Brands

Gender Score at Pacific Dental Services vs Smile Brands

61
/ 100
Pacific Dental Services

Employees at Pacific Dental Services rate their Gender Score a 61/100, with Customer Success and Marketing as the two departments that rate their experience the highest.

82
/ 100
Smile Brands

Employees at Smile Brands rate their Gender Score a /100, with Legal and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 21%

  • Pacific Dental Services61
  • Smile Brands

Diversity Score at Pacific Dental Services vs Smile Brands

59
/ 100
Pacific Dental Services

Employees at Pacific Dental Services rate their Diversity Score a 59/100, with Admin and Customer Success as the two departments that rate their experience the highest.

83
/ 100
Smile Brands

Employees at Smile Brands rate their Diversity Score a /100, with Legal and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 24%

  • Pacific Dental Services59
  • Smile Brands

Perk and Benefits Score at Pacific Dental Services vs Smile Brands

68
/ 100
Pacific Dental Services

Employees at Pacific Dental Services rate their Perk and Benefits Score a 68/100, with Customer Success and Marketing as the two departments that rate their experience the highest.

72
/ 100
Smile Brands

Employees at Smile Brands rate their Perk and Benefits Score a /100, with IT and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

  • Pacific Dental Services68
  • Smile Brands

Professional Development Score at Pacific Dental Services vs Smile Brands

70
/ 100
Pacific Dental Services

Employees at Pacific Dental Services rate their Professional Development Score a 70/100.

79
/ 100
Smile Brands

Employees at Smile Brands rate their Professional Development Score a /100, with Legal and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 9%

  • Pacific Dental Services71
  • Smile Brands

Leadership Culture Ratings vs Smile Brands

Pacific Dental Services
60 / 100
Smile Brands
90 / 100

Pacific Dental Services rates % lower than Smile Brands on Leadership Culture Ratings vs Smile Brands Ratings based on looking at 3533 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "How would you rate your manager?".

  • Pacific Dental Services60
  • Smile Brands

Compensation Culture Ratings vs Smile Brands

Pacific Dental Services
60 / 100
Smile Brands
72 / 100

Pacific Dental Services rates % lower than Smile Brands on Compensation Culture Ratings vs Smile Brands Ratings based on looking at 1172 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

  • Pacific Dental Services60
  • Smile Brands

Team Culture Ratings vs Smile Brands

Pacific Dental Services
66 / 100
Smile Brands
92 / 100

Pacific Dental Services rates % lower than Smile Brands on Team Culture Ratings vs Smile Brands Ratings based on looking at 1150 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

  • Pacific Dental Services66
  • Smile Brands

Environment Culture Ratings vs Smile Brands

Pacific Dental Services
67 / 100
Smile Brands
80 / 100

Pacific Dental Services rates % lower than Smile Brands on Environment Culture Ratings vs Smile Brands Ratings based on looking at 2215 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

  • Pacific Dental Services67
  • Smile Brands

Sentiment Culture Ratings vs Smile Brands

Pacific Dental Services
55 / 100
Smile Brands
87 / 100

Pacific Dental Services rates % lower than Smile Brands on Sentiment Culture Ratings vs Smile Brands Ratings based on looking at 1573 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

  • Pacific Dental Services55
  • Smile Brands

See how Pacific Dental Services compares to its competitors

See how Smile Brands compares to its competitors