7
NPS Score
VS
Smyths Toys Claimed Company
- EMPLOYEE
PARTICIPANTS - 25
- TOTAL
RATINGS
Toys ""R"" Us
- EMPLOYEE
PARTICIPANTS - 218
- TOTAL
RATINGS
Smyths Toys vs Toys ""R"" Us
Compare Smyths Toys versus Toys ""R"" Us for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 25 employees and customers of Smyths Toys and 218 employees and customers of Toys ""R"" Us.
Smyths Toys
Smyths Toys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Smyths Toys.
Toys ""R"" Us
Toys ""R"" Us's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Toys ""R"" Us.
3.9/5
Product Quality
3.7/5
3.6/5
Pricing
3.5/5
3.7/5
Customer Service
3.6/5
| 46% | Promoters |
|---|---|
| 15% | Passive |
| 39% | Detractors |
14
NPS Score
| 46% | Promoters |
|---|---|
| 22% | Passive |
| 32% | Detractors |
Net Promoter Score
Winner by 7
See how Smyths Toys compares to its competitors
See how Toys ""R"" Us compares to its competitors
Working at Smyths Toys vs Working at Toys ""R"" Us
50 / 100
CEO Rating
60 / 100
CEO Rating
Winner by 10%
Smyths Toys
Smyths Toys doesn't have enough ratings to calculate the Team Culture Ratings.
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Toys ""R"" Us
Employees at Toys ""R"" Us rate their CEO, Dave Brandon, 60/100. This score is 10% higher than the scores of Smyths Toys' CEO. Employees in the Product and HR departments rate Dave Brandon the highest.