Qualfon Angeforderte Firma
Qualfon has a strong track record of customer service and back-office processing growth. Weiterlesen
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I have been working as a call center agent less than 3 months. I have always kept my handle time to at least average. Lately I have been receiving calls that are fake targeted to run up my handle time as a result cause me to be taken off the phone. I have been lied to on numerous occasions .
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Stop being lazy and be held accountable
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Customers are rude disrespectful and loud . It is very stressful to deal with and hurts moral
Was braucht das Führungsteam, um besser zu werden?
I have been lied to regarding training and the second you question them they are quick to retaliate . And blame you for their system issues.
Was würden Sie am Interviewprozess Ihres Unternehmens verbessern?
Easy and at the same time it felt like they never wanted to hire me I had to keep calling them. I sure regret it now
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
The people pretend to like you as if your part of the team . Once you have met the expectations then the set up begins to raise your handle time
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