Qualfon Leadership Employee Reviews

Very professional and always checking in to ensure everything is okay

The are very caring and understanding of everyone.

Competent and customer centered leaders

Review from Admin Dept

The Care they show for Employees

Review from Admin Dept

Leadership by example works best because they would not cascade down instructions they would not do themselves :)

Review from Design Dept

Active listener and proactive at all times.

Review from HR Dept

Helping you learn new things and guiding you every step of the way.

That they seem to genuinely care about the employees

They are very great here.

Review from HR Dept

Very supportive in all aspects....

Very inspirational and give excellent motivation to achieve the goals.

Review from HR Dept

The great family that we are!

Review from HR Dept

I am happy with my manager, she is very down to earth and realistic. Provides resources and the expectations are highly achievable.

Review from HR Dept

Will make sure to try to help and accommodate you.

Review from HR Dept

I like that everyone feels confident in what they do.

Their principles and examples. They walk the talk.

My new leadership team was able to give me the opportunity to grow and learn more. I was stagnant (sorry for the word) for 7 years in one position since there was no growth in my previous site- with the new site and with new set of leaders- I am slowly learning and understanding my worth

they don't ignore the needs of their people

I have a great leadership team.

Overall great leaders. If anything, transparency can be improved and timeliness to action (decision-making and communication) too esp. if it involves a promotion being on hold for example where their final decision becomes the bottleneck, or if involves anything that impact merit increase.

Being true to your mission

Practice what is preached; Open honest communication; have an environment where feedback is not criticized nor retaliated against. Currently Qualfon does not have this environment it it does then this needs to go to all departments. I do not trust my boss

Review from Operations Dept

Be fair and empathetic. Be professional.

Do what you say you are going to do. Live by the values that is set. Too many a time has something been promised then not be delivered. I have set up meetings with different staff members and that staff member did not show or even accept the invite. Reporting needs to verify data. Show respect

Review from Operations Dept

Everything everything everything everything literally everything

Becareful who you trust while there

Ironically, communication, but more importantly, dealing with human beings

Review from Customer Support Dept

Have a heart. Show some of the empathy you preach.

Review from Customer Support Dept

My leader is prejudice or rasict. I am never acknowledge for my WOW calls. She only critizes me. When I mentioned my WOW calls explained to me that she emailed it to me. I told her that I did not get it but then she told me several times that she never knew anything about my WOW calls

Understanding technology, time management skills, organization

Review from Admin Dept

Again practice what is being preached.

They send trouble calls to you to mess up handle time

Review from Customer Success Dept

I have been lied to regarding training and the second you question them they are quick to retaliate . And blame you for their system issues.

They have to get better at everything since they can not synchronize their roles. i have been dealing with bad communication, always struggling with payment and absences that are not true, they give bad excuses. i have requested medical service 3 times now and they have denied that service to me now

Review from Operations Dept

Hiring supervisors and managers who are educated and capable of supervising

Review from HR Dept

Managers needs to not just ask for updates about numbers but also how the team is doing. It is different when we first talk to people before asking for numbers at the end of the day.

Review from HR Dept

Change the culture.. politics must be eliminated in order for other people to grow..

Review from Operations Dept

Communciation is key to know when someone can worrk and whn they cant.

Review from Customer Support Dept

Trating employees like human beings.

Review from Customer Support Dept

for the employees to be treated fairly in terms of pay because it looks like they are willing to buy talents at a higher cost and failed to acknowledge those who have grown and helped the company grow

Review from Marketing Dept