Qualfon Culture | Comparably
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Qualfon Claimed Company
Qualfon has a strong track record of customer service and back-office processing growth. read more
EMPLOYEE
PARTICIPANTS
1042
TOTAL
RATINGS
15849

Qualfon Company Culture

Qualfon Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Qualfon CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Doug Kearney Qualfon's CEO
Doug Kearney
85 /100

Diversity at Qualfon

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Qualfon have rated Team, Meetings, and Manager as the highest categories they have scored

Women at Qualfon

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Qualfon have rated Team, Meetings, and Manager as the highest categories they have scored

Qualfon eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

47

Qualfon employees are 47% more likely to recommend Qualfon as a great place to work

64%Promoters
19%Passives
17%Detractors

Working at Qualfon

Working at Qualfon is rated highly by 1042 employees, across various culture dimensions. Qualfon employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Qualfon’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Flint, MI. See below in detail how working at Qualfon was rated by employees.

Overall Company Culture at Qualfon

A+

Overall Company Culture at Qualfon is rated A+

Last updated 10 days ago

Top
5%

Qualfon ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1042 Employees

View Results
0
20
40
60
80
100
Design
96
Design96
Product
95
Product95
IT
91
IT91
Business Dev
90
Business Dev90
Engineering
89
Engineering89
Finance
89
Finance89
Admin
84
Admin84
Communications
84
Communications84
HR
84
HR84
Operations
84
Operations84
Customer Support
82
Customer Support82
Sales
82
Sales82
Customer Success
79
Customer Success79
Marketing
79
Marketing79

Qualfon Employee Reviews

Out of 3323 Qualfon employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Qualfon improve their work culture.

95%
5%
Positive Reviews95%
Constructive Feedback5%

Positive Reviews From Qualfon Employees

  • What did you like most about the interview process?
    The initial interview is always the most nerve-wracking part but also the most important.
  • What makes you most happy at work?
    The people that I worked with.
  • What is most positive about the culture and environment at your company?
    The people around it, simple good morning makes the day amazing.

Constructive Feedback From Qualfon Employees

  • What does the leadership team need to get better at?
    Being true to your mission
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Not really under valued, just that they had to make amendments to their way of onboarding new hires and really assess the role for the right compensation
  • Why do you feel undervalued and what would make you feel better about your compensation?
    As a Care provider to the employee, my compensation package should be revisited and upgraded according to the scope of our job. HMO provider also should offer desirable benefits.

Qualfon Company Information

Qualfon Company Overview

Qualfon has a strong track record of customer service and back-office processing growth.

Qualfon was founded in 1995 and its current CEO is Doug Kearney. Since its inception 31 years ago, Qualfon has grown to 15000 employees.

Qualfon Mission, Vision & Values

Qualfon Mission Statement

Be the best and make each person's life better!

Qualfon Values

  • Service
  • Teamwork
  • Results
  • Integrity
  • Dignity
  • Encouragement
  • Spirituality
Headquarter13700 Oakland Ave
Highland Park, MI 48203
United States of America
Websitewww.qualfon.com
Founding Date1995
Tel877-261-0804
Company StatusPrivate
Social Sites

Qualfon Competitors

Qualfon competitors include TP and Sykes Enterprises. Qualfon ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Qualfon compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TP's Logo
    TP
    4.9/5
  2. #2
    Qualfon's Logo
    Qualfon
    4.8/5
  3. #3
    Sykes Enterprises' Logo
    Sykes Enterprises
    3.4/5
  • Culture Video

Qualfon Employees

Qualfon has 15000 employees. 1042 employees at Qualfon have reviewed Qualfon across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 10 days ago.

Overall, the 1042 Qualfon employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Qualfon are generally satisfied with their total compensation at Qualfon, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Qualfon are extremely happy with their team. 1042 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Qualfon are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Qualfon believe the environment at Qualfon is positive. Most Participants believe the pace of work at Qualfon is comfortably fast. About 64% of the employees at Qualfon work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Qualfon are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Qualfon employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Qualfon report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Qualfon have 1 meeting
Meetings
A Day in the Life
94% of Qualfon employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Qualfon employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of Qualfon employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Qualfon employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
91% of Qualfon employees call their work environment positive
Environment

Joining Qualfon - Employee Onboarding

The prevailing opinion from employees about joining Qualfon is that the company was prepared on their first day. Qualfon employees concluded that their overall onboarding experience was positive. 80% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Qualfon KPIs and OKRs

At Qualfon 89% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Qualfon's KPIs and OKRs is essential for its success. Out of 30 Qualfon employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 25 have said yes.

AnswerPercent
Yes83%
No17%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes89%
No11%
Are the KPIs/OKRs for your department clear?

Qualfon Salaries

How much does Qualfon pay?

How much do people at Qualfon get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Qualfon is $127,719, or $61 per hour, while the estimated median salary is $129,828, or $62 per hour.

At Qualfon, the highest paid job is a Director of Sales at $226,603 annually and the lowest is a CS Rep at $47,176 annually. Average Qualfon salaries by department include: Communications at $229,630, IT at $78,000, Admin at $60,121, and Product at $199,798. Half of Qualfon salaries are above $129,828.

847 employees at Qualfon rank their Compensation in the Top 30% of similar sized companies in the US (based on 2553 ratings) while 840 employees at Qualfon rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 863 ratings).

Salaries contributed from Qualfon employees include job titles like Marketing Manager and CS Rep. Comparably data has a total of 0 salary records from Qualfon employees.

Last updated 19 days ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$124k
$124k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$241k
$241k67th Percentile
83rd Percentile
$270k
$270k83rd Percentile
100th Percentile
$300k
$300k100th Percentile
$127,719*
Average Compensation
$129,828*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Qualfon Salaries by Department

Explore Qualfon Salaries

Diversity & Inclusion at Qualfon

Diverse employees at Qualfon score the company 85/100 across various culture categories, placing Qualfon in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Qualfon across various culture dimensions.

Ranked Culture the Highest

Women 91/100
Department - IT
Men 96/100
Department - Design
Diverse Employees 96/100
Department - Design

Ranked Culture the Lowest

Women 71/100
Tenure - 1 to 2 Years
Men 72/100
Department - Communications
Diverse Employees 75/100
Department - Customer Success

Qualfon Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Qualfon PTO

Qualfon's PTO and Vacation policy typically gives 10-15 days off a year with 94% of employees expected to be work free while out of office. Paid Time Off is Qualfon's 2nd most important benefit besides Healthcare when ranked by employees, with 19% of employees saying it is the most important benefit. Qualfon's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time63%
Vacation Policy19%
Office Meals0%
401k Contribution6%
Childcare12%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes6%
No94%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo10%
$1500 - $2500/mo9%
$1000 -$1500/mo29%
$500 -$1000/mo14%
Less than $500/mo38%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Qualfon Careers

Qualfon Jobs

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Let Qualfon Know You Want To Work There

Overview of Candidates Interested in Qualfon on Comparably

Candidates By Department

Operations
100%

Candidates By Location

Coeur D Alene
100%

Qualfon Internship Program

Acquiring a position in Qualfon's Internship Program is generally not difficult. Why intern at Qualfon? Employees are extremely happy at Qualfon and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Qualfon employees say they’re never bored at work. Additionally, 91% have developed close friendships with their co-workers.

How difficult is it to get an internship at Qualfon?

Customer Support
HR
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult33%
Does Not Offer Internships67%
Answered by 3 Customer Support Interns
Very Difficult0%
Somewhat Difficult0%
Not Difficult80%
Difficult20%
Does Not Offer Internships0%
Answered by 5 HR Interns

Frequently Asked Questions regarding Qualfon

What is Qualfon address?

Qualfon location is at 13700 Oakland Ave

Who is the CEO of Qualfon?

Qualfon CEO is Doug Kearney, their score by employees is 85

What is Qualfon eNPS?

The eNPS for Qualfon is 47

What is the salary for Operations Manager in Qualfon?

Operations Manager average salary in the US is 115k

What are the salaries in the Customer Support in Qualfon?

The average salaries for Customer Support in Qualfon is 73k

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