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Lack of team collaboration. You go it alone until the customer is beyond frustrated.
Was braucht das Führungsteam, um besser zu werden?
Go back to taking care of the customer first and foremost. Ricoh has forgotten who pays the bills.
Was läuft falsch und wie kann es verbessert werden?
Working together as a team to take care of our customers would be a great start. You feel like a one man show a lot.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Work together as a team. People just worry about their own customers and you are left fending for yourself. Also, respecting your team mates goes a long way.
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