Support.com – Weeks and weeks waisted on teaching computer basics and sales tactics for a tier2 costumer support position. For 9hr you do tier1 and tier 2 plus sales. | Comparably

Support.com – Weeks and weeks waisted on teaching computer basics and sales tactics for a tier2 costumer support position. For 9hr you do tier1 and tier 2 plus sales.

Support.com Angeforderte Firma
Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. Weiterlesen
MITARBEITER
TEILNEHMER
46
GESAMT
BEWERTUNGEN
649
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Weeks and weeks waisted on teaching computer basics and sales tactics for a tier2 costumer support position. For 9hr you do tier1 and tier 2 plus sales.

Was hat Ihnen am Interviewprozess am besten gefallen?

It was short and easy.

Was läuft falsch und wie kann es verbessert werden?

Training is wasted on teaching computer basics and teaching sales.

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

It's at home so I'm in complete control of my environment.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Take their job seriously and become tech savvy, it's technical support job!

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

They pay 9hr for tier1/2 support. Too under paid for what you are expected to do.

Was braucht das Führungsteam, um besser zu werden?

Being honest about job descriptions. Hired for technical support, 90 percent of the job and training was sales.

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