Support.com Environment Employee Reviews | Comparably
Support.com Claimed Company
Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649
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Support.com Environment Employee Reviews

What is most positive about the culture and environment at your company?

Will mostly my teams are interested to support positive things everywhere always when the get this candy off chance..

Review from Customer Support Dept

Honestly there wasn't one much before but thankfully we have a new team that made it better

Review from Operations Dept

The people are engaging and loves to talk

Review from Operations Dept

Work and life balance, cooperative and non toxic enviroment

Review from Operations Dept

The monthly recognition event, Town hall

Review from Operations Dept

Although there are things to work on most of them are minor.

There is no culture and environment.

i dont know how to answer that

Review from Customer Support Dept

We all got along and work to help each other out

Review from Customer Support Dept

They offer remote work, which allows for me to work in a more comfortable setting.

Review from Customer Support Dept

Everyone agrees that the environment isn't great.

Review from Customer Support Dept

It's at home so I'm in complete control of my environment.

Review from Customer Support Dept

in my particular division there is a lot of positive leadership and celebration of success.

Review from Operations Dept

The most positive thing about the culture and environment at Support.com is how much the trainers and team leaders really care.

Review from Customer Support Dept

Working from home is great.

Review from Customer Support Dept

This is a work-from-home position, so the culture is going to be self-paced. But it seems to encourage excellence

Review from Customer Support Dept

Working environment is cool but can get quiet at times

What needs to change to make the company culture better?

Workers should be given the supportive resources promised during the training process.

Review from Customer Support Dept

To feel like our suggestions for tool improvement are actually heard instead of ignored. Tools and Wiki's need to be kept up-to-date.

Review from Customer Support Dept

Review Sentiment at Support.com

70
70%
30
30%

About Support.com's Environment

A-
77/100

Where This Score Ranks Support.com's Environment

TOP
15%

In the Top 15% of 1437 similar size companies on Comparably

TOP
20%

In the Top 20% of 318 companies in Los Angeles

2nd

2nd place versus 5 competitors rated on Comparably

The environment at Support.com is considered positive by 73% of employees and regarded as having a “comfortably fast” work pace by 13 employees. Relative to its competitors, Macquarie Group, Wipro Limited, HCLTech, Cognizant Technology Solutions, and Infosys, Support.com's environment score ranks in 2nd place. This also puts them in the Top 15% of 1437 similar sized companies (501-1,000 Employees) on Comparably and Top 20% of 318 companies in Los Angeles.

Rate Environment the Highest

  • Department - Operations
    +10%
  • Ethnicity - Asian or Pacific Islander
    +10%
  • Experience - Entry Level
    +9%

Rate Environment the Lowest

  • Department - Customer Support
    -2%
  • Ethnicity - Caucasian
    -1%

How Support.com's Environment Score is Calculated

FILTER RATINGS BY

Results from 30 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less3%
887%
103%
120%
More than 127%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast40%
Comfortably fast44%
Moderate13%
A bit slow0%
Bureaucratic3%
What's the work pace at your company?
AnswerPercent
Positive73%
Negative27%
Is your work environment positive or negative?
AnswerPercent
Yes100%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes75%
No25%
Do you have a close friend at work?
AnswerPercent
5% or Less100%
5-10%0%
10-25%0%
25-50%0%
50%+0%
What % of the time are you bored at work?
×
Rate your company