Support.com Leadership Employee Reviews
What do you like best about the leadership team?
They are almost in every important meeting and we do some coffee time with the CEO
Review from Operations Dept
They are engaged and knows what to do, just hope they listen more.
Review from Operations Dept
Leadership was very supportive and understanding
Review from Operations Dept
Even though we don't work in a brick and mortar site, they make it a point that we get to know each other, provide guidance, directions when needed.
Review from Operations Dept
Leaders do listen to what you have to say
Very open minded and listens to new ideas
They taught us our job so we could excel
Review from Customer Support Dept
The immediate managers are empathetic with what we have to go through.
Review from Customer Support Dept
Lots of changes, but a lack of buy in, there is Vision among the senior leadership team, but you must do before you teach.
Review from Operations Dept
Very fun and engaging team leaders
Review from Customer Support Dept
I love my boss. He communicates very well with us
Review from Customer Support Dept
What does the leadership team need to get better at?
Listening to suggestion and needs of employees.
i think they do very well so far
Review from Customer Support Dept
Motivating workers and being consistent in the way they conduct business matters.
Review from Customer Support Dept
Being honest about job descriptions. Hired for technical support, 90 percent of the job and training was sales.
Review from Customer Support Dept
I'm only in training and so far, so good. They do a good job keeping us informed, they seem to show a commitment to having the employees ready to help their clients too.
Review from Customer Support Dept
Given the assignment I was hired for, I knew it would be difficult, but we were assured through five weeks of training about how much “Support” we would have in production. There is no such thing. Secondly, the QA evaluations are a joke because of the lack of help when needed.
Review from Customer Support Dept
Negotiating with contracting employers. We get the short end of the stick on EVERY deal.
Review from Customer Support Dept