Support.com Team Employee Reviews | Comparably
Support.com Claimed Company
Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649
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Support.com Team Employee Reviews

What are some of the best things about your team?

Will the have good experience to assist people anywhere there's get good funds and especially humanity support pleas anytime..

Review from Customer Support Dept

Team work and being able to have positive feedback

Having the chance to interact with them even online is a big deal

Review from Operations Dept

Supportive, cooperative, driven and non-toxic

Review from Operations Dept

Their culture, they are receptive tp constructive feedback and coaching.

Review from Operations Dept

My team is heavily engaged in activities and supports the company with its Vision and Mission

We all worked to help each other out

Review from Customer Support Dept

The training class I am in has a lot of characters and the trainers understand this and almost encourage it

Review from Customer Support Dept

Some of the best things about my team are the way we all get along

Review from Customer Support Dept

Generally just cool people to talk to.

Review from Customer Support Dept

Passion, compassion, we all love what we do and we all want to see this company change and grow and be successful.

Review from Operations Dept

My team works very closely together and we help out when needed.

What do your coworkers need to improve and how could you work together better?

Barely able to interact with each other.

i really dont know them we are a work from home company

Review from Customer Support Dept

More face to face interaction would be ideal.

Review from Customer Support Dept

More actual team meetings, rather than meetings with random people and random managers.

Review from Customer Support Dept

Take their job seriously and become tech savvy, it's technical support job!

Review from Customer Support Dept

Meetings end after training is complete, and only scheduled to reprimand employees.

Review from Customer Support Dept

My same level direct co-workers are mostly great, There are always individuals whom I don't like but you get that anywhere.

Review from Customer Support Dept

Review Sentiment at Support.com

70
70%
30
30%

About Support.com's Team

C+
72/100

Where This Score Ranks Support.com's Team

TOP
50%

In the Top 50% of 1568 similar size companies on Comparably

BOTTOM
45%

In the Bottom 45% of 342 companies in Los Angeles

4th

4th place versus 5 competitors rated on Comparably

Support.com's team score is currently ranked in the Top 50% of similar sized companies on Comparably and placed 4th among its competitors. 69% of Support.com employees look forward to interacting with coworkers while 63% believe their company meetings are effective. Among the various teams at Support.com, the Operations department ranks the highest in team score.

Rate Team the Highest

  • Department - Operations
    +25%
  • Ethnicity - Asian or Pacific Islander
    +25%
  • Ethnicity - Other
    +12%

Rate Team the Lowest

  • Gender - Female
    -23%
  • Experience - Entry Level
    -21%
  • Department - Customer Support
    -13%

How Support.com's Team Score is Calculated

FILTER RATINGS BY

Results from 33 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

76
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes63%
No37%
Are your company's meetings effective?
AnswerPercent
Yes69%
No31%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes0%
No100%
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