Wayfair – Wayfair has really zero customer service. They answer the phone and if you have purchased your item within 30 days they offer help. If you bought an extended warranty they will offer help. Otherwise, you are on your own. They won't even tell you the manufacturer to call.

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GESAMT BEWERTUNGEN: 4903

Vorsitzender: Niraj Shah

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Wayfair has really zero customer service. They answer the phone and if you have purchased your item within 30 days they offer help. If you bought an extended warranty they will offer help. Otherwise, you are on your own. They won't even tell you the manufacturer to call.

Other Employee Reviews for Wayfair

Was sind einige der besten Dinge an Ihrem Team?

Best people in technology and business

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There’s a lot of politics that can put a damper on you making an impact. There’s still a boys club culture and they hire people like minded. The storefront team is marketing team no real products and the OPI team is more product and experience focu

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It is a lot of chaos, in a very good way. People have started to listen to each other so it is easy to collaborate in most of the areas.

Was gefällt dir am besten am Führungsteam?

product design leadership is constantly trying new ways to bring the team together, and iterating on solutions to creating great team culture. I can't speak for the rest of the company.

Was gefällt Ihnen an Ihrem Unternehmen am besten?

Great compensation package and comfortable travel policy

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Wayfair – Wayfair has really zero customer service. They answer the phone and if you have purchased your item within 30 days they offer help. If you bought an extended warranty they will offer help. Otherwise, you are on your own. They won't even tell you the manufacturer to call.

Wayfair has really zero customer service. They answer the phone and if you have purchased your item within 30 days they offer help. If you bought an extended warranty they will offer help. Otherwise, you are on your own. They won't even tell you the manufacturer to call.

Other Employee Reviews for Wayfair

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