
The support of each other on a daily basis.
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Lack of direction and continuity
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The company is not transparent about results, they do not set achievable goals for bonus/commission structures, etc.
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Empowerment and cultural change comes from respecting and leading from the bottom up not demanding and directing from top down only.
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They need to get better at creating operational change that benefits employees and customers vs. just wanting to report up and make themselves look good.
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