Q&A With Best Buy Employees

Dress pants and a nice button up shirt with nice close toe shoes.

Business Casual!

Formal always formal

Mobile and connected home.. difficulty not sure

I think the connected home department is really going to take off soon. Not really sure what is having difficulties

The online orders are a very fast, growing business. Difficulties, Amazon

Best Buy is about who you know.

easy as long as you're good friends with the managers, otherwise good luck

Mine took 5 minutes.

20-45 mins

You will have three interviews. The first is a phone interview with the front office manager, one with the manager of the department you apply for, and one with the store manager. None of them take very long and mine were very relaxed.

Most of the sales team are great to work with. I stay out of petty problems some of the staff get involved with.

Great attitude, hard working, looks out for each other, fun to be around

Amazing

The leadership are awesome. I am comfortable with them all and feel my thoughts and opinions are safe and appreciated

Strong, confident, willing to work with customers, looks out for employees, friendly

Depends on the store

Best advice i can give is you wont know everything right off the bat. It is ok to not know everything and know how to respond to every situation. Don't be afraid to ask questions to your peers or leaders, as they are more than willing to answer and assist. That of course being said, attempt to learn as much as you can, because if you don't there will come a time where you must do your job alone, and if you cannot do it correctly, they will find someone that can.

It may seem rough, some manages love the fact that there in charge so they will let you know, but just keep your head and do your best it will get better

The ideal candidate knows how to sell or understand a customers' needs, and able to effectively find a product that will satisfy that need, keep the customer happy, and bring the customer back for more products from them.

Open availability and desire to be the best

They asked if I knew anything about computers, and if I had any experience in repairing computers. I did the interview for Geek Squad and got the position right away after mentioning that I learn on my own and can learn fast.

Was I comfortable talking and starting conversations.

yes

Depends on the position

Best Buy I would say is pretty innovative, but is limited by the pricing and size of the stores. Most stores cannot store all of the tech that people want, and usually leads to telling customers to order online or go to another location.

They use to be the leader, but the internet has forever changed that.

They measure it with your sales numbers, and NPS or customer reviews of your department. If you consistently reach the top 5% of your district you make it into whats called "Achievers" and get a special event that you are invited to by the District Manager.

Numbers, numbers, accessories and service or replacement agreements.

Discount, technology, and a paycheck

It's honest, hard work, yes the managers and even supervisors can be demanding, but it gives you money, a small discount. Since it is retail you will be needed mainly on a Friday-Sunday Shift

Depends on what role you apply for. Most of the time they are going to ask describe a time you went above and beyond a client. Or how do you keep up with the latest tech, how do you deal with a client who is upset, how do you get the trust of your peers

This is very dependent on the role you are applying for. Line level will be based on your ability to preform the role. Higher levels, senior analyst and manager roles, will be about strategic thinking. One question asked of a senior manager was, "how many pizza huts are there in America?" This is about strategic thinking, not just kicking out an answer. Remember it's also about your audience, who is interviewing you. Keep that in mind.

Is pretty straight forward

Same if not easier. Can be less processes than other places.

It's situational describe a time where you had to deal with an angry client or situation

Describe a situation when you handled a difficult customer and what was the outcome.

Answer questions honestly

Show your work experience, ethics, professionalism and be personable. Show you are good for the company!

Pretty good been here for more than 5 years

Super simple! Like any other interview. Just remember stealing is never tolerated!

I make $17 an hour for Loss prevention

It all depends on experience and drive. I received a pay increase just for being so dedicated to the work.

36-40

Personally depending on what is going on I get 25-35 hours a week. More if there is finer detail work needing done. The vibe can be exhausting. We get there way before the store opens and are constantly on the move. But its good busy work.

We are a good bunch of people. We can joke with each other as long as we are getting the job done. It is an easy job that can be tedious (read detailed) at times, but good because of the people.

It depends. Some people are cut out for it and some are not. It is a high turn over if you can't do the work and won't work hard. I have had a few bad eggs but a lot of my team is like a family.

They are fair and will treat you that way as long as you are doing your work.

Depends from location to location. Overall I've had a great relationship with my operations manager. Fun but professional. Experienced and always driving everyone to do better

Awesome

Very relaxed and positive from what i see

Pretty straight forward

I found it to be simple and professional

I work between 20 and 30 hours per week. I love the vibe in my department but am glad i don't work in some of the others. Very little drama to deal with in computers, and that makes me enjoy coming to work each day.

Upbeat and fun, working 20 hours a week.