26
eNPS Score
Q&A With Costco Employees
Costco is often noted for being much more employee-focused than other Fortune 500 companies. By offering fair wages and top-notch benefits, the company has created a workplace culture that attracts positive, high-energy, talented employees.
How employees describe working at Costco
i am not sure abought that one
Review from Customer Support Dept
Love my job! And the members I get to help! My only complaint is with a co-worker that I dont get along with.
Review from Sales Dept
Morale needs improvement by eliminating bad management
Review from Sales Dept
Monotonous, boring, hectic, stressful, exhausting, but it keeps me busy and gives me something to do.
Review from Admin Dept
very possitive challenging and successful
Review from Sales Dept
What it's like to work at Costco
- Costco employees generally work 8.3 hrs a day
- Employees at Costco report the work pace is extremely fast
- On a typical day, employees at Costco have 0 meetings
- 85% of Costco employees look forward to interacting with their team every day
- Costco employees most often take 20-30 paid vacation and sick days each year
- 71% of Costco employees report they are happy with their work life balance
- Costco employees typically get valuable feedback on how to improve at work Every Week
- 76% of Costco employees call their work environment positive
Q&A With Costco Employees
IDX: 0 TOT: 117
How does Costco make decisions around promotions?
Top Employee Response
Attendance And work ethics
From what I've seen it's all politics. Some qualified people will make it if they play the game right, but most qualified people will continually get passed up and will either leave the company or just give up and stay topped out doing the minimum. Its usually extremely subpar people who say yes to everything that get promoted and are held up by their subordinates. Its a wonder to me that the company even runs, but that's because Costco has some of the best low level employees that stick around for the benefits.
Depends some time seniority sometimes managers faviorites
What are your coworkers at Costco like?
Top Employee Response
Some coworkers are great, While others are just their drawing a paycheck. At my store, people will dime you out just to get ahead.
Great
Super friendly and for the most part also happy with their job
If you could make changes, how would you improve the culture at Costco?
Top Employee Response
Fire everyone in management who has been with the company for five or more years.
Protect managers too not just employees
Make it easier for long term employees to cross train in other departments.
What's the best part of your job at Costco?
The people I work with are amazing
Putting a smile on our members face
The insurance and pay
How's the work life balance at Costco?
Top Employee Response
45+/week is expected if you are a salary employee in IT. That 45+ does not include lunch time(1hr).
It ok if you have seniority
Not good
What benefits does Costco provide?
Medical, Dental, Vision, Mental
Low prices for member, great wages for employee, and great work environment
Insurance is AWESOME !!
Does Costco drug test or do a background check?
Top Employee Response
yes, yes
Yes. Both
Yes. But I smoked pot a couple days before the cheek swap with no issues.
What's the work from home policy like at Costco?
There is a strict, no scheduled working from home policy. That is, you can't have any recurring WFH days set. Otherwise it's up to your manager to allow them. For example, on my team we are allowed to WFH if you have the cable/repair guy coming, or if you were doing on call duties into the early morning.
There isn't one. Employees who are not warehouse workers are expected to be in the office at all times, aside from scheduled appointments and occasional one-offs. No regularly scheduled WFH time is allowed at all. In addition, all employees are forbidden from taking vacation time during the months of November and December to support the business, regardless of position.
Non-existent.
What should I wear for an interview at Costco?
button up dress shirt and slacks. Maybe a Tie for corp.
You can come as you are but I recommend coming in casual
nice conservative outfit
What part of Costco's business is growing fastest? What part is having difficulties?
I can’t answer that one
general sales
Online is growing and staffing is difficult
How's the vacation policy at Costco?
Awesome!
Two weeks per year for the first five years of employment; no vacation allowed at all during November and December.
One week after first year then additional after that 10 years gets you 4 weeks
How secure do you feel at your job at Costco?
Very secure because I work hard
very if you don't make waves
Secure 12 + years
How much and how often do raises happen at Costco?
There is a pay scale based on hours worked
Depends if topped out yearly
It's based in goal hours worked
How do I do well in an interview at Costco?
Dress appropriately, try to relax and make eye contact.
You just answer everything with member service in mind. For Costco taking care of the member is always the right answer even when its the most asinine and wrong answer.
Be positive
What's the interview process like at Costco?
Top Employee Response
It will be a bunch of written down questions asked by people who really aren't even listening to you.
Standard for a retail shop.
Several interviews before hiring.
How flexible is your work schedule at Costco?
Not very. Schedules are to the needs of the business.
My schedule is very flexible but here at Costco’s They try to accommodate as many people as they can
I can take time for appointments from time to time, but I have no scheduled WFH and only nine sick days per year.
Why work for Costco?
Amazing company, great pay and benefits. Very secure financially.
Well as For me I’ve been working there for eight years now and I feel like family everybody’s opinion counts
If you have a pulse you have a paycheck and a health plan. No other reason.
What are you most excited about working at Costco?
The friendly atmosphere and meeting new people
Despite the negativity surrounding the IT department it is a comfortable place to work and training is adequate.
The insurance even if your part time
What's the office vibe like at Costco?
I don’t spend much time in the office
As long as you agree with them you're ok if not beware !
Funny
What do people at Costco think about the CEO? What do they do well and what can they improve?
The employees think very highly of the CEO. There is an excellent open door policy. Any employee can contact him at any time.
I never met him but he’s all about family the job being done right and equal opportunities for the employees
He's awesome if only his management were the same
Who did you meet with during your interview? And how long did it take to hear back from Costco?
A supervisor and a manager. I was hired during the interview process.
I met with two managers they interviewed me and got back to me the next day
12 hrs after applying then started the following week
How's the work pace at Costco?
Very fast
Extremely fast with limited employees
Very fast must keep a quick pace for your whole shift
How difficult is it to maintain a social life while in your job at Costco?
Tough in the beginning
Depends in hours
As a part time worker you're expected to have full time avalibilty but you might only work 5, 5 your shifts and that's it for the week. With full time you have a set schedule each week and set days off
How challenged are you at Costco?
Fine
Not extremely
Depending on your job it can be an easy day or a day where you want to rip your eyes out
How long do the interviews usually take at Costco?
20 minutes
Quick 15 minutes
1st interview unusually about 10 minutes 2nd is about 15 and the last is around 20
Curious about what work's like at Costco?
Anonymously Ask Costco Employees Any Question
Should I work at Costco?
55% of Costco employees would encourage their friends to become coworkers, whereas 16% are neutral and 29% would not recommend working at Costco to their friends.
| 55% | Promoters |
|---|---|
| 16% | Passive |
| 29% | Detractors |
