Costco Competitors | Comparably
Costco is a membership-only warehouse club that provides a wide selection of merchandise. read more
EMPLOYEE
PARTICIPANTS
2490
TOTAL
RATINGS
23759

Costco Competitors

Costco competitors include Amazon, Dell Technologies, Best Buy, Target and Walmart. Costco ranks 1st in CEO Score on Comparably vs its competitors. See below how Costco compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
2nd

See Costco Culture vs Competitors:

Costco Competitors
RankCompanyScore
1Costco78
2Amazon73
3Dell Technologies72
4Best Buy69
5Target67
6Walmart62

Costco Competitors at a Glance

Product Quality Score Comparison

Costco Ranks 1st in Product Quality Score

2577 Customers rate Costco's Product Quality Score a 4.3/5, which ranks it 1st against its competitors.

  1. 1st
    Costco
    4.3 / 5
  2. 2nd
    Amazon
    4.2 / 5
  3. 3rd
    Target
    4.1 / 5
  4. 4th
    Dell Technologies
    3.5 / 5
  5. 5th
    Walmart
    3.5 / 5
  6. 6th
    Best Buy
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Costco86
2Amazon85
3Target82
4Dell Technologies71
5Walmart70
6Best Buy62
NPS Comparison

Costco Ranks 1st in Net Promoter Score

3359 Customers rate Costco's Net Promoter Score a 50, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Costco to a friend?”.

  1. 1st
    Costco
    50
  2. 2nd
    Amazon
    49
  3. 3rd
    Target
    36
  4. 4th
    Dell Technologies
    16
  5. 5th
    Walmart
    7
  6. 6th
    Best Buy
    -3
NPS Comparison
RankCompany Score
1Costco50
2Amazon49
3Target36
4Dell Technologies16
5Walmart7
6Best Buy-3
Pricing Score Comparison

Costco Ranks 1st in Pricing Score

2311 Customers rate Costco's Pricing Score a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    Costco
    4.1 / 5
  2. 2nd
    Amazon
    4.1 / 5
  3. 3rd
    Target
    3.9 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Dell Technologies
    3.5 / 5
  6. 6th
    Best Buy
    3 / 5
Pricing Score Comparison
RankCompany Score
1Costco83
2Amazon82
3Target78
4Walmart70
5Dell Technologies70
6Best Buy61
Customer Service Comparison

Costco Ranks 2nd in Customer Service

2187 Customers rate Costco's Customer Service a 4.2/5, which ranks it 2nd against its competitors, below Amazon.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Costco
    4.2 / 5
  3. 3rd
    Target
    4 / 5
  4. 4th
    Dell Technologies
    3.4 / 5
  5. 5th
    Walmart
    3.3 / 5
  6. 6th
    Best Buy
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Costco84
3Target80
4Dell Technologies69
5Walmart67
6Best Buy59
Overall Culture Score Comparison

Costco Ranks 1st in Overall Culture Score

2490 Employees rate Costco's Overall Culture a 78/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Costco
    78 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Dell Technologies
    72 / 100
  4. 4th
    Best Buy
    69 / 100
  5. 5th
    Target
    67 / 100
  6. 6th
    Walmart
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Costco78
2Amazon73
3Dell Technologies72
4Best Buy69
5Target67
6Walmart62
eNPS Comparison

Costco Ranks 1st in Employee Net Promoter Score

2002 Employees rate Costco's Employee Net Promoter Score a 26, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Costco to a friend?”.

  1. 1st
    Costco
    26
  2. 2nd
    Dell Technologies
    18
  3. 3rd
    Amazon
    12
  4. 4th
    Best Buy
    2
  5. 5th
    Target
    -9
  6. 6th
    Walmart
    -23
eNPS Comparison
RankCompany eNPS
1Costco26
2Dell Technologies18
3Amazon12
4Best Buy2
5Target-9
6Walmart-23
Gender Score Comparison

Costco Ranks 1st in Gender Score

372 Employees rate Costco's Gender Score a 84/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Costco.

  1. 1st
    Costco
    84 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    Best Buy
    72 / 100
  4. 4th
    Dell Technologies
    71 / 100
  5. 5th
    Target
    70 / 100
  6. 6th
    Walmart
    65 / 100
Gender Score Comparison
RankCompany Score
1Costco84
2Amazon74
3Best Buy72
4Dell Technologies71
5Target70
6Walmart65
Diversity Score Comparison

Costco Ranks 1st in Diversity Score

330 Employees rate Costco's Diversity Score a 83/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Costco.

  1. 1st
    Costco
    83 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Dell Technologies
    71 / 100
  4. 4th
    Best Buy
    69 / 100
  5. 5th
    Target
    68 / 100
  6. 6th
    Walmart
    66 / 100
Diversity Score Comparison
RankCompany Score
1Costco83
2Amazon73
3Dell Technologies71
4Best Buy69
5Target68
6Walmart66

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