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eNPS Score
Q&A With Best Buy Employees
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people. Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
How employees describe working at Best Buy
Less micromanaging and listening to the real issues.
quality, innovative, and they care about customers
Much improvement is needed for Customer Care and deep training for customer service representatives in understanding their service products.
Plenty of opportunity to learn new departments.
Awesome place to work, especially the Geek Squad
What it's like to work at Best Buy
- Best Buy employees generally work 8.5 hrs a day
- Employees at Best Buy report the work pace is comfortably fast
- On a typical day, employees at Best Buy have 0 meetings
- 86% of Best Buy employees look forward to interacting with their team every day
- Best Buy employees most often take 20-30 paid vacation and sick days each year
- 53% of Best Buy employees report they are happy with their work life balance
- Best Buy employees typically get valuable feedback on how to improve at work Every Week
- 72% of Best Buy employees call their work environment positive
Q&A With Best Buy Employees
IDX: 50 TOT: 88
How's the work pace at Best Buy?
Fast, this I like
How secure do you feel at your job at Best Buy?
I don't feel secure here or at any job I've ever had. We're all expendable
How can I improve my chances of being hired at Best Buy?
Be as honest as possible during your interview
What kind of people succeed at Best Buy?
Those favored by leaders and managers
How do you feel about going to work at Best Buy everyday?
It's work, that's what it boils down to these days
How difficult is it to maintain a social life while in your job at Best Buy?
Difficult, but, there's other factors involved besides work
How challenged are you at Best Buy?
Thanks to Apple, extremely stressful
What are the team outings like at Best Buy?
Their aren't any
What's one thing you wish you'd known before joining Best Buy?
I should've asked for more money
How's the morale at Best Buy?
It's o.k. better in other departments
How much diversity is there among employees at Best Buy?
Not much
What's the office layout like at Best Buy?
Small and only for leaders or one on ones
What's the pay like for IT roles at Best Buy?
Decent and comparable, I think.
What's the IT team like at Best Buy?
Knowledgeable, but, not very hard working
How's the leadership on the IT team at Best Buy?
Non-existent
What's the vibe like in the IT dept at Best Buy? How many hours are you working?
I'm working 9-10 and the vibe is horrible. Agents have a hard time relying on each other and we're always getting more work dumped on us with out others in the store setting proper client expectations.
Why do you feel undervalued and what would make you feel better about your compensation at Best Buy?
After 16 Years with the company I've had 3 pay adjustments. 2 due to company conditions, or job position restructuring. 1 position change.
What are some of the best things about your team at Best Buy?
Genuine care for the customer.
What is most positive about the culture and environment at Best Buy?
Under the current leadership, it's getting better. They have gone from THE place to work for benefits and opportunity to industry average.
What does the leadership team at Best Buy need to get better at?
balance between employee accountability and empathy of employees situations.
What do your coworkers need to improve and how could you work together better at Best Buy?
Less Gossip, better work collaboration.
What makes you most happy at Best Buy?
When I have a productive, positive day at work. I think my work is important & contributes overall to it's success.
Curious about what work's like at Best Buy?
Anonymously Ask Best Buy Employees Any Question
Should I work at Best Buy?
38% of Best Buy employees would encourage their friends to become coworkers, whereas 26% are neutral and 36% would not recommend working at Best Buy to their friends.
| 38% | Promoters |
|---|---|
| 26% | Passive |
| 36% | Detractors |
