Best Buy Outlook Employee Reviews | Comparably
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Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more. leer más
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Best Buy Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Not speaking to my manager. He makes everything ALOT more intense and Uncomfortable. I am not happy at work i am happy dealing with customers and hearing what they have to say.

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

Interacting with different customers and processing payment.

Revisión Publicado hace un año

Its all about the skills i learn

Revisión Review del Departamento de Ventas · Publicado hace 2 años

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Revisión Publicado hace 2 años

Satisfaction of customers, if there's a meaningful raise, discounts

Revisión Publicado hace 3 años

Just seeing everyone there and being able to help others with ease

Revisión Publicado hace 3 años

Seeing my coworkers, being able to take care of customers

Revisión Publicado hace 3 años

My bosses and coworkers honestly

Revisión Publicado hace 3 años

Helping others solve their tech issues. Overwhelming customers with joy.

Revisión Publicado hace 3 años

Customer interaction and finding best solutions for people who didn't know what was possible.

Revisión Publicado hace 4 años

Helping people understand technology that is difficult for them.

Revisión Publicado hace 4 años

I'm most happy at work when someone leaves knowing they got a solution to their issue and didn't just waste a Saturday trying to get something done but instead achieving nothing.

Revisión Publicado hace 4 años

The fact that I can work and manage my own schedule.

Revisión Publicado hace 4 años

Customers who are grateful for my expert opinion and reccomendations.

Revisión Review del Departamento de Diseño · Publicado hace 4 años

Making money while doing my dream job

Revisión Publicado hace 4 años

Doing good work that looks clean for clients.

Revisión Publicado hace 4 años

Showing up and seeing all the happy working peaceful people

Revisión Publicado hace 4 años

My coworkers actively try to help each other

Revisión Publicado hace 5 años

Just making a lot of money

Revisión Publicado hace 5 años

Providing real solutions for my clients

Revisión Publicado hace 5 años

¿Qué está mal y cómo se puede mejorar?

I hope we have consistency in driving the right growth initiatives for long enough to see them generate value. Short term wins cannot come at the expense of long term sustainability of the business.

Revisión Publicado hace 5 meses

Workers don’t have the knowledge or priority to help customers. The agenda is to meet quotas by any means and customers recognize tha

Revisión Publicado hace 2 años

There isn’t a lot of products available, the workers are not polyvalent, meaning that besides the part of the store they specialize in, they can’t help costumers in other things so costumers are left waiting for a while until a specialist is ready to help them while other employees do nothi

Revisión Review del Departamento de Ventas · Publicado hace 3 años

There's no staff.. We're working bare-bones & customers hate waiting

Revisión Publicado hace 4 años

Best Buy is having a hard time to attract and retain talent. Does not seem to be keeping up with the pay either.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años

I think this company should care about there workers how they can improve management actually manging and not being in there office on the phone

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Standard operating procedures do not exist it is instead openly refered to with stores as recommended operating procedure it is often ignored by management and changed to suit whatever they feel like in the moment actually following guidelines and updating then would help stabilize all stores

Revisión Review del Departamento de IT · Publicado hace 5 años

All stores are running on a skeleton crew, being mentally beat down by customers and store leadership, and the fact the the CEO and corporate managers have not listened to one thing we've had to say.

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

Pay your employees what they are worth or just admit you run a minimum wage model where employees are compensated fairly.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Everything can go wrong and management always sides with customers who scream at you for no reason

Revisión Review del Departamento de HR · Publicado hace 6 años

It would be better to have a set schedule.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

understanding and relating on dealing with the public

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Because every time our numbers are down on service plans we fet demoted and or fired

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

More money for employees. Stop viewing customers as dollar signs.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 7 años

The pay needs to be improved

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Our company needs to pay more and stop hiring 3rd party companies to handle issues for us- it looks bad when we can't solve our own problems with deliveries and installations. Theres also a barricade between corporate and store level- corp seems to thing we can do everything that they can do.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Better working environment, better wages, and much more structure

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

Just boring and mundane. I don't dread work, but don't look forward to it.

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

Stop paying a marketing team to suggest you are ethical

Revisión Review del Departamento de Ventas · Publicado hace 7 años

it is work. would rather being doing something more and getting paid better.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

¿Qué es lo que más te gusta de tu empresa?

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Revisión Publicado hace 2 años

peers at work are nice and fun to work with

Revisión Review del Departamento de IT · Publicado hace 8 años

Sharing knowledge of products

Revisión Review del Departamento de Ventas · Publicado hace 9 años

Flexible hours and kind staff

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Less micromanaging and listening to the real issues.

Revisión Publicado hace 4 años

Pay structure across the board needs adjusted.

Revisión Review del Departamento de IT · Publicado hace 8 años

Organization and better coworkers/managers

Revisión Review del Departamento de Ventas · Publicado hace 9 años

People's seriousness about the work

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

More mature employees.

Revisión Review del Departamento de IT · Publicado hace 9 años

Review Sentiment at Best Buy

71
71%
29
29%

About Best Buy's Outlook

C+
68/100

Where This Score Ranks Best Buy's Outlook

TOP
50%

In the Top 50% of 1226 similar size companies on Comparably

TOP
50%

In the Top 50% of 57 companies in Minneapolis

3rd

3rd place versus 5 competitors rated on Comparably

Best Buy's Outlook is scored a C+ by 2267 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Best Buy's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Admin department’s negative scores cause Outlook to be one of Best Buy's weaker culture attributes amongst employees. Use the filters below to understand Best Buy employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 12 days ago.

Rate Outlook the Highest

  • Tenure - 5 to 10 Years
    +15%
  • Tenure - Less than 1 Year
    +11%
  • Department - Operations
    +9%

Rate Outlook the Lowest

  • Ethnicity - Native American
    -15%
  • Gender - Non-Binary
    -14%
  • Department - Admin
    -13%

How Best Buy's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1167 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

68
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico20%
Bueno47%
Neutral22%
Malo8%
Terrible3%
How do your customers perceive your company?
AnswerPercent
63%
No37%
Are you typically excited about going to work each day?
×
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