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Firm, fair and consistent does not exist from micro managing DM down. Crew training? Inadequate. Enforcement of policy? Rarely occurs. Direct deposit? Nope. Scheduling? Try Altametrics notifying you of 34 changes in less than 3 weeks!
¿Qué fue lo que más te gustó del proceso de entrevista?
Professional and prompt process. No over familiarity, not nosy, no questions asked that shouldn't have been.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I have received two poorly fitted shirts and half off employee meals. NO insurance or other benefits.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Store cleanliness. Communication. Inventory controls. Ban personal cell phones while on the clock. Local community involvement. Set schedules.
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¿Qué necesita mejorar el equipo directivo?
Communication. Training. Policy enforcement. Checking references/employment history/hiring/firing. Interacting appropriately with customers and crew alike versus hiding in office/gossiping/being drinking buddies. Avoiding nepotism. Spot checking inventory/loss prevention.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Arrive ready to work. On time. In uniform. Sober. Learn Denny's standards and follow them. Leave cell phones in vehicles or lockers. Communicate. Utilize the time to do the job you were hired for!
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¿Qué va mal y cómo puede mejorarse?
Small town + high turnover in management and crew + lack of training + inconsistent scheduling + inventory issues + micro managing DM + lower than average wage for kitchen staff = customer supposition + losing good staff + lower revenue
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