DIRECTV Outlook Employee Reviews | Comparably
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DIRECTV
DirecTV is an American digital entertainment services provider delivering sports, news, movies, family and local programming channels. leer más
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PARTICIPANTES
164
Calificaciones
totales
1763

DIRECTV Outlook Employee Reviews

All
Positive
Constructive

¿Qué te hace más feliz en el trabajo?

Being able to help people get what they want when it comes to entertainment

Revisión Publicado hace 10 meses

interacting with customers and being alone

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Being around happy, positive, uplifting people.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Great people and fun environment

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Honestly it’s the customers we get to help, and my peers

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Coworkers and payday is amazing haha

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Working with the people is a great thing

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

The paycheck every 2 weeks

Revisión Publicado hace 8 años

Going to make money and new people

Revisión Review del Departamento de Ventas · Publicado hace 8 años

the wok itself,communicate with peoples

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

¿Qué está mal y cómo se puede mejorar?

Too expensive and running out of promos

Revisión Publicado hace 5 años

the management has their favorites and the promotions go to who they like

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

Company is just money hungry

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

Upper management needs to listen and care about the employees. Stop working people to death.

Revisión Review del Departamento de Comunicación · Publicado hace 8 años

Poor management from the top down. Fire the CEO, VP, and RDO's.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

The company claims to be accommodating for all races, orientations and religious beliefs, however, this is farther from the truth. If they created a scheduling that accommodated all beliefs that would be great.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Constantly held accountable for things out of our control. Call centers that actually speak English and listen to the customers problems and address them not force sell them.

Revisión Review del Departamento de Comunicación · Publicado hace 8 años

Treating your employees and even your contractors with some dignity and respect goes a long way. Comcast treat their contractors better.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Management don’t care selfish buddy buddy system

Revisión Review del Departamento de IT · Publicado hace 8 años

Fix the culture of the company. Take care if the employees.

Revisión Review del Departamento de Comunicación · Publicado hace 8 años

With Mastec, every 2 years we get a paycut. The best improvement for AT&T / Directv would be to remove Mastec and hire us directly at an hourly rate. I love my job however I'm fed up with making less and less. I have 10 years experience and I'm excellent at doing it.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Maybe the higher powers should realize we are human, instead of drones like they want us to be.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Pay your contractors and stop making excuses

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Customers hate customer service. They wanna talk to someone who speaks English

Revisión Review del Departamento de Comunicación · Publicado hace 8 años

My company needs to focus on technicians because they are the face of the company. We install customers and make the company money. We shouldn’t be nicked and dimed for everything. Making us happy shouldn’t be a problem for anyone maybe 401k should help

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

It was awesome working for DIRECTV. Those days are gone though

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Improve our commissions and come up with ways we can get off the phone on occasion

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The techs feel attacked by managers and forgotten by payroll/ceo

Revisión Review del Departamento de IT · Publicado hace 8 años

Stop worrying about revenue and start caring about keeping your techs happy no techs mean to company

Revisión Review del Departamento de IT · Publicado hace 8 años

Company is not concerned with employees well being

Revisión Review del Departamento de Operaciones · Publicado hace 8 años
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Review Sentiment at DIRECTV

38
38%
62
62%

About DIRECTV's Outlook

D
55/100

Where This Score Ranks DIRECTV's Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

BOTTOM
15%

In the Bottom 15% of 340 companies in Los Angeles

2nd

2nd place versus 3 competitors rated on Comparably

DIRECTV's Outlook is scored a D by 307 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” DIRECTV's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Operations department’s negative scores cause Outlook to be one of DIRECTV's weaker culture attributes amongst employees. Use the filters below to understand DIRECTV employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Sales
    +41%
  • Department - Product
    +6%
  • Ethnicity - Hispanic or Latino
    +5%

Rate Outlook the Lowest

  • Ethnicity - Other
    -31%
  • Tenure - 1 to 2 Years
    -21%
  • Experience - Over 10 Years
    -20%

How DIRECTV's Outlook Score is Calculated

FILTER RATINGS BY

Results from 151 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

52
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico12%
Bueno28%
Neutral21%
Malo27%
Terrible12%
How do your customers perceive your company?
AnswerPercent
Sí52%
No48%
Are you typically excited about going to work each day?

DIRECTV Employee Reviews In Other Categories

All (255 reviews)
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