D
61/100
DirecTV is an American digital entertainment services provider delivering sports, news, movies, family and local programming channels. read more
DIRECTV Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The company outings are the best at this company
People respect your personal time
the culture allows for diversity of different backgrounds
as much as there is a lot of diversity me and my team get the job done no matter what. we can fight as a team, cheat our ways to the top but at the end of the day that is still what we look foward to
Review from Sales Dept
They have a snack cart and sometimes friendly
I am by myself mostly I like that
Review from Operations Dept
Just keeping a positive attitude no matter what the situation.
Review from Customer Support Dept
We all care for each other and we all share success within the culture
Review from Customer Support Dept
They respect each other but have fun
Review from Sales Dept
It’s very independent I don’t have a lot to say about that because I work by myself multiple times so I only reach to somebody when I need something I’ve been working for the company for about four years so on my case is a little bit different
Review from IT Dept
We work together when someone is running behind. That means that when we help others, we are not compensated for our time.
Review from Operations Dept
Always looking out for the technicians
Review from Operations Dept
We all get along with each other
The environment is good but the people are poor
Review from Sales Dept
In the last 8 months there has been nothing positive
Review from Customer Support Dept
What needs to change to make the company culture better?
More accessible leadership. Company did not make the transition to virtual well, the executive leadership is largely out of reach to its employee base, which makes it largely out of touch to whats happening in the ranks. Despite direct negative feedback & very low ENPS, they turn a blind eye.
Walk the talk. Culture initiatives are put in place, but not always adhered to.
new management needs to be hired
Review from Customer Support Dept
Company actually needs to care about the employees.
Review from Communications Dept
There needs to be professionalism
Review from Operations Dept
The tone is set by our GM and our RDO. They create an environment of unnecessary micromanagement and petty revenge. They create anxiety and resentment throughout.
Review from Operations Dept
Environment is negative in the reason that the company is always creating ways, almost every week, that will take more money away from the installers in the field. Coming up with silly metrics that we have no control over, which removes us from being eligible for bonuses.
Review from Operations Dept
Showing Hemingway care and concern for employees and not just numbers.
Review from Communications Dept
They need to stop micromanaging every aspect of our lives.
Review from Communications Dept
Work in alot of areas with no cell service
Review from Communications Dept
New leadership, different metrics that actually matter.
Review from Operations Dept
We are now the ATT culture. That can’t be fixed. Either conform to being a robot or move on
Review from Customer Support Dept
The stat system where I work. If a customer calls back for any reason at all 2 weeks after you talk to them it comes out of what little commissions we do get
Review from Customer Support Dept
Horrible no consideration in family values or needs
Review from IT Dept
More emphasis on work life balance
Review from Operations Dept
For managers to get more training on how to talk to employees and to understand that we all make mistakes not hold everybody accountable
Review from Communications Dept
AT&T needs to see it's employees as people and not just numbers. It's clear they don't care about their workforce, it's evident in how they manage their work force
Review from IT Dept
Stop laying people off and we need to stop working on thanksgiving and Christmas day the say that they family comes first but when you make your employees work on those days thats not true and if we have to work on those days we need to be compensated not just pay us regular pay
Review from Operations Dept
Selfish no care and the popular answer from higher ups is "not my problem" no wonder non of the techs care about their work
AT&T doesn't seem to care about the employees, only making money. DTV made sure we were all happy so we would make customers happy in return
Review from Customer Support Dept
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