DSW Employee Reviews

Awful, Blake Surratt is a awful manager.

Revisión Publicado hace 18 días

Its a great culture and good people

Revisión Publicado hace un mes

Since I work in the company I experience lots of issues with health due to air and heat condition. No hot water use coming from rest room or bathrooms. Lots of dust all over specially coming from ceiling vents. Allergies gets bad as soon I walk in work place.

Revisión Publicado hace 2 meses

Just not a lot of training for new hires. Some employees are definitley favored more by managers. Just an ok enviroment

Revisión Publicado hace 7 meses

It was a great company to work for; however, the manager did not make sure that he accomidated our schedules in which I had to resign because i needed a part time job where I worked at least 15-20 hrs a week and he did not seem to appreicate our needs for a steady shift.

Revisión Publicado hace 7 meses

They are transparent and strategic

Revisión Publicado hace un mes

The management works with the strong core values of the company's PAST. Since the pandemic, the company has not cared about the people- who are the building blocks to the success of the company! They seem to only care about monetary value and not experiences anymore.

Revisión Publicado hace 2 años

understandable caring and best mangers i ever had

Revisión Publicado hace 2 años

nothing, there was no interaction

Revisión Publicado hace 3 años

positive reinforcement and praise for doing well and improvement

Revisión Publicado hace 3 años

Being respectful to their employees.

Revisión Publicado hace 18 días

They need to take classes for management, how to talk to their employees. Manager has a double personality disorder sometimes she is nice and sometimes she acts unfriendly. They're not professional at all at DSW in Old orchard store in Skokie. They need management training.

Revisión Publicado hace 2 meses

Learning to talk to employees and having respect for employees

Revisión Publicado hace 3 meses

Just better training. They dont really train you ans then are shocked when you cant do somethiing

Revisión Publicado hace 7 meses

Communication, active listening, customer servicing

Revisión Publicado hace 2 años

It has grear health benefits

Revisión Publicado hace un mes

Heath i insurance and paid time off

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

PTO is great and there are several educational opportunities

Revisión Publicado hace 10 meses

We havent received a bonus un 2 years that was the best part

Revisión Publicado hace un año

NA, provided no answer for this question

Revisión Publicado hace 3 años

They treat their employees awfully.

Revisión Publicado hace 18 días

If they offer affordable insurance to all employees

Revisión Publicado hace 2 meses

I believe they severely underpay people in management & only provide funding for personnel in sales associate roles due to minimum wage raises. Example- a 3rd level manager of 6 years makes $18/hr while an associate who is under 1 year makes $16.50/hr. No allowed conversation compensation tolerated.

Revisión Publicado hace 2 años

Basing a managers rate of pay off of rhe area the store is in tather then on the roll in which they fill is unfair. A supervisor in one city will be making far leas then one in another ciry simply nased on "fair market value" yet asked to di the same job as the one getting pair more.

Revisión Publicado hace 3 años

Literally you are expected to do everything if working the register. You have to ring people up, process returns, do recovery, do markdowns, clean, and accept that disrespect from coworkers and customers as if you don't have feelings and just to accept it without complaining.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

They all share one goal

Revisión Publicado hace un mes

Meeting new people and telling customer about the vip program

Revisión Publicado hace 3 meses

We make each other stronger with in the team

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

Very collaboritive group they work well together

Revisión Publicado hace un año

The team I have built in my store is based off of the company's past culture. The culture the company wishes to portray is great- but contradicts the company's actions. They want people to feel valued- but then cut bonuses in half due to technical online ordering system errors not of our fault.

Revisión Publicado hace 2 años

Coworkers are lazy. Always on their phone texting walking around the store doing nothing not working. Management needs to improve in training people they hired before putting them on the floor to work.

Revisión Publicado hace 2 meses

Talk to the employees more so no one feels left out.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

The coworkers I did interact with all seemed very nice

Revisión Review del Departamento de Ventas · Publicado hace 3 años

To have a better attitude about working together.

Revisión Publicado hace 4 años

I realize that no costumer is attended to. No one interacts with them. They need help and the most fulfilling process interpersonal skills. You when as you loose but don’t take it to heart, it is no reflection of them. Teamwork is essential not just with your favorite ether. So much mo

Revisión Review del Departamento de Ventas · Publicado hace 4 años

People like each other - no BS

Revisión Publicado hace un mes

Everyone works different. It depends on the individual training and experience.

Revisión Publicado hace 2 meses

The customers and styles and letting the customer know about the style they like and want

Revisión Publicado hace 3 meses

The associates interacting with each other

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

I like some employees but i feel like a place holder and third in line. Im never in the loop, and i am just here for when they go on vacations

Revisión Publicado hace 2 años

Management, quality of employees, and respect!

Revisión Publicado hace 4 años

Checking in on managers. The store manager at my store became a real issue the last few months I worked there. She was rude to me and got upset with us a lot. She would try and put all of her job duties onto us and then get mad when we didnt finish our own tasks

Revisión Publicado hace 4 años

My store manager focuses on checking off diversity marks but has underlying focuses of making herself look good to corporate and not necessarily caring about associates cultures.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

THere needs to be a new manager and district manager

Revisión Publicado hace 4 años

Change the assistant manager for sure. Her attitude doesn't bring me joy to come to work. I feel like my work there is useless and unappreciated. Yet i have to deal with all the comments that she makes.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The manager who is not longer in company had a positive attitude and approaching on how to talk.

Revisión Publicado hace 2 meses

More than one manager interview

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

Met leadership team and understood their values

Revisión Publicado hace un año

It was with my ASM back in 2021 and it was very professional, nothing I hear now from our new employees that are hired about the hiring process

Revisión Publicado hace 2 años

My manager and ASM bith were present and transparent on job duties, expectations and really gave me a welcoming feeling that continued through my time with them.

Revisión Publicado hace 3 años

Ask for availability of employees

Revisión Publicado hace 2 años

Hire managers that are realistic and qualified

Revisión Publicado hace 2 años

I would ask about experience with retail, customer service, and get an understanding on what brings them in to want to work at DSW

Revisión Publicado hace 3 años

Straight forward interview process. Please be more transparent about how the company operates and especially how dysfunctional senior leadership is. I pity any new team members walking into this company.

Revisión Publicado hace 3 años

It should go into more detail about whats expected of you.

Revisión Publicado hace 4 años

Being with my team mates

Revisión Publicado hace un mes

What used to make me happy was the drive to grow, learn, and gain experience- as of recently, they have bled us so dry and spread us so thin with more work, less support, and then inaccurate/ unfair reviews. Example- 40% of performance based on a program with severe technical issues (Fulfillment).

Revisión Publicado hace 2 años

I like helping the customers.

Revisión Publicado hace 3 años

to be an effective leader

Revisión Publicado hace 3 años

The people that i work with in the store

Revisión Publicado hace 3 años

Management can be improved on how to approach their workers. Place of work needs better service for employees. Perhaps hired a cleaning company to clean up the store after hours every day. Heating and hot water needs to improved in store. One of the reasons employees get sick.

Revisión Publicado hace 2 meses

I feel my manager is not a good fit for the role and a store visit where higher up or HR comes in and talks to each associate one on one about her to discuss how everyone feels, because I feel everyone's feelings deserved to be validated!

Revisión Publicado hace 2 años

Management needs to check in on employees. Management is also fine with talking bad about employees right in front of them. There is seemingly no patience for new employees since you're expected to do everything and know everything about how to do every task despite not being trained.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Social with costumer and find enjoyment and fulfillment. Learn tougher skin and roll of the bad because interactions come and go everyday. Management need to be responsible and address issues then excuse bad and inconsiderate behavior. Keep public language professional

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The manager needs to make the schedules fairly so that we all have opening mid and closing shifts

Revisión Publicado hace 4 años

Communication between boss and employees

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Work hour distribution

Revisión Review del Departamento de Ventas · Publicado hace 8 años