HealthStream Outlook Employee Reviews

I love what I do and my teammates and customer we work with.

Revisión Publicado hace 5 meses

Our customers are a joy to work with, and we've welcomed quite a few of them to our team!

Revisión Publicado hace un año

Talking with customers and understanding their goals and how we can help them achieve those. Collaborating with the team to develop a plan to move them along.

Revisión Publicado hace 2 años

Interacting with my customers and my colleagues.

Revisión Publicado hace 2 años

Closing buisness and building relationships along the way

Revisión Publicado hace 4 años

What I do matters. It matters to my family, friends, and most importantly to patients who we ultimately serve.

Revisión Publicado hace 4 años

Helping people who help people

Revisión Publicado hace 4 años

Happy customers and end users - using our platforms as a tool to decrease health care disparity in this country. Bringing quality care to the disenfranchised.

Revisión Publicado hace 4 años

A great vision, mission and group of people to collaborate with and help continue to build the organization.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años

The satisfaction I get from solving difficult problems.

Revisión Publicado hace 5 años

I most enjoy doing my work.

Revisión Review del Departamento de Comunicación · Publicado hace 5 años

I like the variety that comes with my work at HealthStream. There is never any drudgery. Everyday is exciting and new.

Revisión Review del Departamento de Comunicación · Publicado hace 5 años

Getting to work on projects and talking to my co workers.

Revisión Review del Departamento de Comunicación · Publicado hace 5 años

Although I am an intern, and I may not be the expert on Excel, my team has shown me that they are confident in my abilities and trust me to work big projects alongside them. What makes me the most happy is the fact that I have freedom in my work, without being hovered over or given strict directions

Revisión Review del Departamento de Producto · Publicado hace 5 años

Working atmosphere, work with people

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

As a member of the sales team, the best part of work is seeing all your hard work culminate in a sales. The company does a good job recognizing sales accomplishments.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

The day goes by quickly. Boredom does not exist at HealthStream. I also like that I am not micromanaged. I am trusted by my peers to get my work done and also so grow and expand my horizons as much as I'd like. Every opportunity is there for the taking, and I am always supported in what I do.

Revisión Review del Departamento de Comunicación · Publicado hace 6 años

The everyday challenge and positive community of my coworkers.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

Nice customers. Like the ability to make a difference. Feels good when there is success. I like my direct manager

Revisión Review del Departamento de Ventas · Publicado hace 6 años

I enjoy the different people that I interact with on a daily basis and my work.

Revisión Review del Departamento de Finanzas · Publicado hace 6 años

The company re-orgs routinely, and there has been a ton of turnover, and we're left with nobody knowing what anybody's job is, and very low tenure in almost every position. To be moderately successful requires long hours and incredible resilience and figuring things out yourself.

Revisión Review del Departamento de Producto · Publicado hace 4 años

I think the poor management causes problems with satisfying customers.

Revisión Review del Departamento de IT · Publicado hace 5 años

1. Middle and upper management in the IT dept does not listen. 2. Managers have competing agendas and this has resulted in leaving people out of the loop and tug-of-war in projects. 3. Managers spreading misinformation to other managers about employees on their team. 4. Need more transparency.

Revisión Publicado hace 5 años

Honestly just compensation. While leadership acts like they listen to our feedback, they will do everything except give us competitive pay. It's the main reason why I'm considering leaving.

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

Bobby's personal wealth prevents him from relating to employee retirement needs. He should lean in and work to understand how retirement plans can benefit hstm by retaining talent. Turn over and loss of institutional knowledge hurts hstm more than any other place I've worked bc of the complexity.

Revisión Review del Departamento de Producto · Publicado hace 6 años

Working hard (long hours, arduous tasks), but no sense of accomplishment. For example, no big closed wins despite lots of efforts and hours worked.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Would like to be given more of a leadership role.

Revisión Publicado hace 6 años

Executive Leadership needs to listen to the employees and customers. Its not as rosey and nice as their leaders and managers are telling them. Things are broken and need to be fixed. Major problems that have been long term are still ignored.

Revisión Publicado hace 6 años

Our dept is seen as more a necessity rather than a strategic partner. We are constantly considered last, and have to fight for small improvements to be approved. HR is used to the execs benefit when they see fit and then ignored with they no longer need the dept.

Revisión Publicado hace 6 años

Healthstream is too concerned with processes to the detriment sometimes of the work being done. A process is great but it has to fit the work. It has to make sense with what it is being used for.

Revisión Review del Departamento de IT · Publicado hace 6 años

Leadership should not make fun of her staff behind their backs with her inner circle staff members. It always gets out. The culture has really suffered with the change in regime. A focus on caring for and about staff vs. just productivity would be nice.

Revisión Review del Departamento de Producto · Publicado hace 6 años

Implementations pose a struggle. The timeline is way too far out. Communication from Product Managers needs to be more in sync and training can always be improved.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Very little structured career growth. No clear path to promotion.

Revisión Publicado hace 6 años

I don't always feel challenged in the work that I do or always enjoy the work. I don't feel like a valued employee by management.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

I am constantly taken away from my actual job duties to be to help with other projects or roles. I'm asked to support customer facing jobs when my role is not customer facing, which is a huge change for some people. It could be improved if we could stick to the duties we were hired for.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

Too few people to do too much work right now. We need to hire more help!

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

Even though the company is represented as supportive and fun in the beginning I have not experienced that during my time here. I was not given proper training or information to do my job successfully. I also have not been given clear cut guidelines as to what is expected concerning the customers.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

I'm still learning things I didn't know prior to coming into this sector of healthcare. I just need to keep learning.

Revisión Publicado hace 6 años

There are foundational data issues preventing us from meeting our customer's goals, at times.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Leadership needs to be replaced. Leaders who value and are able to retain their employees should be put in place.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Authentic, leaders who are motivated to make a positive influence on the delivery of quality healthcare

Revisión Review del Departamento de Finanzas · Publicado hace 6 años

Our Constitution and values and our commitment to them.

Revisión Publicado hace 6 años

Everything. Leadership, work that we are doing, career growth opportunities, support from the managers and leadership

Revisión Review del Departamento de Diseño · Publicado hace 6 años

The culture, the transparency, our affect on the healthcare industry.

Revisión Publicado hace 6 años

I like the culture and capacity to achieve professional growth.

Revisión Publicado hace 6 años

Culture! The People! The employees make this an amazing company to work for.

Revisión Publicado hace 6 años

The best things are working hard, lots of accomplishments, not too much micro management, but mostly working from home.

Revisión Publicado hace 6 años

The flexibility of work life balance.

Revisión Publicado hace 6 años

I like my coworkers the best

Revisión Review del Departamento de Producto · Publicado hace 6 años

Appreciate the communication form leadership, management, management support and working with a great teammates.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

It is a very open and friendly environment

Revisión Publicado hace 6 años

The culture makes me enjoy starting my day.

Revisión Publicado hace 6 años

It's well managed, solid foundations. After years in startups I value the stability.

Revisión Publicado hace 6 años

We're innovative and making a meaningful impact.

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

I like HealthStream's culture and transparency

Revisión Publicado hace 6 años

the people and culture of healthstream

Revisión Publicado hace 6 años

It's mission-driven and works to solve big problems in healthcare.

Revisión Review del Departamento de Diseño · Publicado hace 6 años

It is highly mission driven

Revisión Review del Departamento de Producto · Publicado hace 6 años

Most everything -- good product, kind people, enjoyable work, meaningful business.

Revisión Review del Departamento de Finanzas · Publicado hace 6 años

The positive impact of the solving problems and providing solutions

Revisión Review del Departamento de IT · Publicado hace 2 años

Managements transparency if they tell an employee that they're improving and doing well and then go and let that Employee go that doesn't show that you can have faith and trust in your leadership

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 meses

There needs to be a feedback loop from the folks doing the work to mgmgt. I do not feel like the feedback I provide to my manager is ever passed along to their management.

Revisión Review del Departamento de IT · Publicado hace 3 años

Staff appropriately to support growth goals. May need to staff up or add capacity in certain areas to achieve profitable growth while delivering outstanding products/services/customer experience. Some capacity may be needed as an investment to achieve growth targets. Compensation is too low.

Revisión Review del Departamento de Finanzas · Publicado hace 6 años

Most defined product road map and little better compensation.

Revisión Review del Departamento de Diseño · Publicado hace 6 años

Benefits and compensation could see some improvement

Revisión Publicado hace 6 años

Better health insurance options for families.

Revisión Publicado hace 6 años

More functional cross-team coordination and performance.

Revisión Publicado hace 6 años

competitive compensation, better 401(k) match, appreciate your employees!

Revisión Publicado hace 6 años

Pay and resource allocation. It's hard to perform above and beyond when you're under resourced. Not meeting goals is very discouraging.

Revisión Publicado hace 6 años

Flexibilty of remote work without feeling intimidated by those above, or like it's privilege, especially when so many companies are working this way.

Revisión Publicado hace 6 años

I would like to see people with the responsibility of having staff to be trained in how to be a manager - how to speak to their staff, how to assist their staff in improving their position in the company, etc. Too often people are promoted to manager but they don't know how to behave as a manager.

Revisión Review del Departamento de Producto · Publicado hace 6 años

More interaction with the C suite. I've never had a conversation with the C suite team member over my group.

Revisión Publicado hace 6 años

More customer support reps and nailing down the ever challenging customer implementations.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

Pay and benefits need improvement and more opportunity for advancement.

Revisión Publicado hace 6 años

Healthstream can be too process bound. I'd like to see us push harder at doing new things, especially technologically, and treat process as secondary, not as a primary work product.

Revisión Publicado hace 6 años

More competitive pay, more investment in the quality of our products, improved communication across teams.

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

Pay does not align with cost of living. It is difficult to find safe & affordable housing nearby even after multiple raises and promotions. The overall culture is amazingly positive and caring but the pay makes you question if leadership really cares about their employees.

Revisión Review del Departamento de Finanzas · Publicado hace 6 años

leadership, management, and collaborative skills of managers/AVP

Revisión Publicado hace 6 años

Compensation and retirement benefits. I would also like to see better inter-department communication. I think we do a fairly good job; however, there is room for improvement.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

I would like to see the benefits improved and to see more flexibility for remote work across the board.

Revisión Publicado hace 6 años