HealthStream Culture | Comparably
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HealthStream Claimed Company
HealthStream, Inc. (HealthStream) provides Internet-based learning and research solutions to meet the training, information, and education read more
EMPLOYEE
PARTICIPANTS
627
TOTAL
RATINGS
13168

HealthStream Company Culture

HealthStream Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.6/5

Top Rated Culture Dimensions

HealthStream CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Robert Frist Jr. HealthStream's CEO
Robert Frist Jr.
90 /100

Diversity at HealthStream

Top 25%Top 25% of Similar Size Companies on Comparably
B

Diverse employees at HealthStream have rated Team, CEO Rating, and Work Culture as the highest categories they have scored

Women at HealthStream

Top 35%Top 35% of Similar Size Companies on Comparably
B

Women at HealthStream have rated CEO Rating, Team, and Work Culture as the highest categories they have scored

HealthStream eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

50

HealthStream employees are 50% more likely to recommend HealthStream as a great place to work

62%Promoters
26%Passives
12%Detractors

Working at HealthStream

Working at HealthStream is rated highly by 627 employees, across various culture dimensions. HealthStream employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting HealthStream’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Nashville, TN. See below in detail how working at HealthStream was rated by employees.

Overall Company Culture at HealthStream

A

Overall Company Culture at HealthStream is rated A

Last updated today

Top
10%

HealthStream ranks in the Top 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 627 Employees

View Results
0
20
40
60
80
100
Business Dev
90
Business Dev90
Communications
85
Communications85
Engineering
85
Engineering85
HR
85
HR85
Operations
84
Operations84
Sales
82
Sales82
Finance
81
Finance81
IT
81
IT81
Legal
81
Legal81
Customer Support
79
Customer Support79
Design
79
Design79
Marketing
79
Marketing79
Product
79
Product79
Customer Success
62
Customer Success62

HealthStream Employee Reviews

Out of 2681 HealthStream employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping HealthStream improve their work culture.

90%
10%
Positive Reviews90%
Constructive Feedback10%

Positive Reviews From HealthStream Employees

  • What are some of the best things about your team?
    Ever since I started at HealthStream 4+ years ago, my team's dynamic is so positive, supportive and enjoyable to work with! My teammates are always willing to lend a helping hand, bounce ideas off of one another, share best practices, and cheer each other on.
  • What do you like best about the leadership team?
    They really do make an effort to keep us updated, whether it's good or bad news. It's very clear that every stakeholder on the leadership team is passionate about the HealthStream vision-to improve the quality of healthcare by developing the people who deliver care (both internally and externally).

Constructive Feedback From HealthStream Employees

  • What does the leadership team need to get better at?
    Listen to customers and employees working with our solutions everyday to understand how to make them better. Listen to them as you conceive new products. Innovation is not only creating new things, it is making what you created better.
  • What's going wrong and how can it be improved?
    Healthstream is too concerned with processes to the detriment sometimes of the work being done. A process is great but it has to fit the work. It has to make sense with what it is being used for.

HealthStream Company Information

HealthStream Company Overview

HealthStream, Inc. (HealthStream) provides Internet-based learning and research solutions to meet the training, information, and education

HealthStream was founded in 1990 and its current CEO is Robert Frist Jr.. Since its inception 36 years ago, HealthStream has grown to 1000 employees.

HealthStream Mission, Vision & Values

HealthStream Mission & Values

HealthStream is dedicated to improving patient outcomes through the development of healthcare organizations' greatest asset: their people.

HealthStream Vision Statement

HealthStream’s vision is to improve the quality of healthcare by developing the people who deliver care.

Headquarter500 11th Ave North, 1000
Nashville, TN 37203-3658
United States of America
Websitewww.healthstream.com
Founding Date1990
Tel6153013200
Company StatusPublic
StockHSTM
Jobswww.healthstream.com/careers/careers-at-healthstream
Social Sites
  • Culture Video

HealthStream Employees

HealthStream has 1000 employees. 627 employees at HealthStream have reviewed HealthStream across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 627 HealthStream employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at HealthStream are generally satisfied with their total compensation at HealthStream, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at HealthStream are extremely happy with their team. 627 Participants grade the quality of their coworkers an A+. The majority believe the meetings at HealthStream are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at HealthStream believe the environment at HealthStream is positive. Most Participants believe the pace of work at HealthStream is comfortably fast. About 67% of the employees at HealthStream work 8 hours or less.

Overall, the employees at HealthStream are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
HealthStream employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at HealthStream report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at HealthStream have 4+ meetings
Meetings
A Day in the Life
98% of HealthStream employees look forward to interacting with their team every day
Coworkers
A Day in the Life
HealthStream employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
82% of HealthStream employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
HealthStream employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
94% of HealthStream employees call their work environment positive
Environment

Joining HealthStream - Employee Onboarding

The prevailing opinion from employees about joining HealthStream is that the company was prepared on their first day. HealthStream employees concluded that their overall onboarding experience was positive. 84% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

HealthStream KPIs and OKRs

HealthStream KPIs and OKRs are most clear in the Customer Support department and Operations department, whilst employees in Product and Marketing departments think their goals least clear. Out of 107 HealthStream employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 93 have said yes.

AnswerPercent
Yes87%
No13%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes53%
No47%
Are the KPIs/OKRs for your department clear?

HealthStream CEO & Leadership

Robert Frist Jr. HealthStream's CEO
90 /100

HealthStream CEO Awards and Recognitions

Best CEOs for Women 2021 (Large Companies)
Best CEOs 2020 (Large Companies)
Best CEOs for Diversity 2020 (Large Companies)
Best CEOs for Women 2020 (Large Companies)

HealthStream’s CEO Robert Frist Jr. started in this role in 1990. Robert’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Nashville, TN. With a high CEO score, Robert Frist Jr. has won the Best CEOs for Women in 2021 along with Farmers Insurance CEO Jeffrey Dailey and Medallia CEO Leslie Stretch. In addition, Robert has garnered Best CEOs for Diversity in 2020 specifically for Diversity, making HealthStream’s CEO one of the top rated CEOs by diverse employees. HealthStream’s CEO is highly regarded especially by Asian or Pacific Islander employees, employees in the Communications department, and employees in the IT department. However, employees in the Customer Success department, African American/Black employees, and employees with the company for Less than 1 Year have a less favorable view of the CEO and believe there is room for improvement. Under Frist Jr.’s leadership, HealthStream employee respondents are most happy about their Environment and the company’s Executive Team. Perks And Benefits and Compensation are two areas, according to respondents, where HealthStream could stand to see real improvement.

HealthStream Leadership

The HealthStream Executive Team is rated an “A+” and led by CEO Robert Frist Jr., President & Chief Operating Officer J. Edward Pearson, and Senior Vice President and President of Provider Solutions Michael J. Sousa

  • Robert Frist Jr.  CEO / President

    Robert Frist Jr. CEO / President

    Robert Frist Jr. serves as the CEO / President of HealthStream.

  • J. Edward Pearson President & Chief Operating Officer

    J. Edward Pearson serves as the President & Chief Operating Officer of HealthStream.

  • Michael J. Sousa Senior Vice President and President of Provider Solutions

    Mr. Michael J. Sousa serves as senior vice president and president, HealthStream Provider Solutions segment, which... read more

  • Michael M. Collier Senior VP of Business Development, General Counsel & Chief Compliance Officer

    Mr. Michael M. Collier has been Senior Vice President of Business Development at Healthstream Inc., since August 2017... read more

  • Jeffrey Cunningham Senior VP & CTO

    Mr. Jeffrey Cunningham has been Chief Technology Officer and Senior Vice President of HealthStream, Inc. since July 17,... read more

  • Trisha Coady Senior Vice President, Clinical Solutions

    Trisha Coady serves as the Senior Vice President, Clinical Solutions of HealthStream. Trisha started at HealthStream in... read more

  • Scotty Roberts Chief Financial Officer & SVP of Accounting & Finance

    Scotty Roberts serves as the Chief Financial Officer & SVP of Accounting & Finance of HealthStream.

  • Mollie Condra Vice President, Investor Relations & Communications

    Mollie Condra serves as the Vice President, Investor Relations & Communications of HealthStream. Mollie started at... read more

  • Scott McQuigg Senior Vice President, hStream Solutions

    Scott McQuigg serves as the Senior Vice President, hStream Solutions of HealthStream.

Diversity & Inclusion at HealthStream

Diverse employees at HealthStream score the company 78/100 across various culture categories, placing HealthStream in the Top 25% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at HealthStream across various culture dimensions.

HealthStream seeks to promote an inclusive workspace where a variety of perspectives and diversity of thought help to improve business outcomes. ,,Some examples of our efforts in diversity are our employee-driven teams, job fairs and the internship program. HealthStreamers are able to engage in an array of teams that are completely employee-governed. Through the employee-driven teams, we are able to have a hand in community outreach such as Nashville Pride and other volunteer opportunities. We also participate in several different job fairs throughout each year.,,HealthStream is proud to facilitate a diverse and ever-growing internship program where students are exposed to a number of experiences and roles within a Healthcare IT company. It's important to HealthStream that every employee is empowered to bring their unique talents to the table.

Ranked Culture the Highest

Women 88/100
Department - Engineering
Men 89/100
Department - Business Development
Diverse Employees 85/100
Department - Operations

Ranked Culture the Lowest

Women 52/100
Department - Customer Success
Men 71/100
Tenure - Over 10 Years
Diverse Employees 68/100
Tenure - 2 to 5 Years

HealthStream Perks & Benefits

"StreamingGood Day"- a paid day off to go to acts of community service.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

HealthStream PTO

HealthStream's PTO and Vacation policy typically gives 15-20 days off a year with 95% of employees expected to be work free while out of office. Paid Time Off is HealthStream's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. HealthStream's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time25%
Vacation Policy33%
Office Meals0%
401k Contribution42%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes5%
No95%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo5%
$1500 - $2500/mo9%
$1000 -$1500/mo15%
$500 -$1000/mo38%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

HealthStream Careers

HealthStream Jobs

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H1B Visa

In 2019, HealthStream applied for 26 H1B visas. Of the work permits applied for, 88% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at HealthStream unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

HealthStream has a total of 1000 employees

26
Total Applied
  • 88% Granted (23 out of 26)
  • 4% Denied (1 out of 26)
  • 8% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 26)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 26)

This data was calculated using publicly sourced data from OFLC Performance Data

Let HealthStream Know You Want To Work There

Overview of Candidates Interested in HealthStream on Comparably

Candidates By Department

All Industries
46%
Sales
13%
Engineering
8%
Product
8%
Communications
4%
Other
21%

Candidates By Location

Nashville
42%
Seattle
21%
Sammamish
4%
San Diego
4%
New York City
4%
Other
25%

HealthStream Internship Program

Learning is highly valued at HealthStream—and we believe our Internship Program is a testament to that value. Over the years, we have had outstanding Interns work at HealthStream. In fact, we’ve been very fortunate to have many of them show interest in and apply for a full-time position following their internship.

At HealthStream, we are innovating to support excellence in healthcare delivery. We like to have Interns working on the frontlines of important projects, gaining valuable experiences and benefitting the Company with their fresh perspectives, knowledge, and insights.

Learning is highly valued at HealthStream—as it is one of the Company’s core corporate values. The HealthStream Internship Program (HIP) embodies that value in the program’s purpose and every aspect of its functioning. We believe that becoming an Intern at HealthStream affords students a robust opportunity to gain real-life experience in a corporate environment while, concurrently, providing value to the Company through their unique contributions. Our culture is employee-centric and egalitarian in spirit, making Interns’ experiences particularly useful in preparation for their subsequent career choices.

Benefits to Students:

Challenging projects and tasks are assigned, providing a broad experience of work-life at a healthcare tech company.

Hands-on learning opportunities and guidance

Projects may complement students’ academic programs and/or career interests.

Supervision and mentoring provided, enhancing learning impact and helping students achieve goals.

Opportunity to establish and/or expand students’ professional network.

Real-life experience & industry relevance

Provides wide exposure to the organization and its departments and related functions.

Anyone who is currently enrolled as a student (undergraduate or graduate-level) may apply for an Internship at HealthStream. Our internships are competitive, however, and we therefore seek to offer them to applicants for whom the greatest mutual benefit is likely. Some of the qualities that contribute toward making an applicant particularly attractive to HealthStream include:

The highest levels of individual integrity and character

Demonstrated competence and intellectual achievement

Strong work ethic!

A strong ability and willingness to learn

Enthusiasm to perform responsibilities

An ability to work collaboratively and in teams

A desire to contribute to the improvement of healthcare

Commitment to complete tasks in a timely manner

All Interns must meet the requirements and screening

for employment as led by the Human Resources Department.

How difficult is it to get an internship at HealthStream?

Product
Marketing
Operations
Customer Support
IT
Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult50%
Difficult0%
Does Not Offer Internships50%
Answered by 4 Product Interns
Very Difficult0%
Somewhat Difficult0%
Not Difficult80%
Difficult0%
Does Not Offer Internships20%
Answered by 5 Marketing Interns
Very Difficult0%
Somewhat Difficult0%
Not Difficult25%
Difficult0%
Does Not Offer Internships75%
Answered by 4 Operations Interns
Very Difficult20%
Somewhat Difficult0%
Not Difficult60%
Difficult0%
Does Not Offer Internships20%
Answered by 5 Customer Support Interns
Very Difficult0%
Somewhat Difficult42%
Not Difficult33%
Difficult0%
Does Not Offer Internships25%
Answered by 12 IT Interns
Very Difficult20%
Somewhat Difficult60%
Not Difficult0%
Difficult0%
Does Not Offer Internships20%
Answered by 5 Sales Interns

Frequently Asked Questions regarding HealthStream

What is HealthStream address?

HealthStream location is at 500 11th Ave North, 1000

Who is the CEO of HealthStream?

HealthStream CEO is Robert Frist Jr., their score by employees is 90

What is HealthStream eNPS?

The eNPS for HealthStream is 50

What is HealthStream revenue?

HealthStream revenue is $248M

How many employees work in HealthStream?

HealthStream has 1000 employees

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