HEI Hotels Empresa Reclamada
"HEI is a hotel investment group that acquires, owns and operates hotel properties in the United States." leer más
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I currently work for a newly obtained property under HEIs umbrella and the staff here is being used and abused by higher management weekly. 0 breaks, understaffed, unqualified managment.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
When i get to leave its pretty positive other then that not much.
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¿Qué mejorarías en el proceso de entrevistas de tu empresa?
Find people who have customer service backgrounds or prior hotel experiance especially if you are tossing them into a understaffed site.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
We work strongly at the front desk but this hotel in itself needs a lot of help but none of the higher-ups seem to care.
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¿Qué va mal y cómo puede mejorarse?
We need a ton more staff and a gm who can actually help the departments get tasks done then a dictator who has no idea how to run a hotel.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The fact that i have to run a property alone from 11pm-7am with little to no recognition and be given responsibility of being a manager without the title or pay is ridiculous.
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¿Qué es lo que más te gusta de tu equipo directivo?
The only person i like is my front office manager becuase they work hard and try to make everyone's stay enjoyable. Thats more then i can say about the GM and other department leads.
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