Q&A With HEI Hotels Employees
At HEI Hotels and Resorts, we are looking for associates who embody our passion for hospitality. We live for our guests and clients and love that we can continue to grow our organization with people who do the same. As a recognized hospitality leader, HEI is the place to learn and continuously grow. Find the career that aligns with your goals by beginning your search online today.
How employees describe working at HEI Hotels
HEI- Love that the culture and I am proud to work for HEI!
I had 8 total interviews with all levels and felt very confident with all but the interview with the RVP. This person was unwelcoming and combative with my responses to the interview questions. I was unsure about the job. The original recruiter said after 50 candidates she hoped I'd get the job.
Team leadership that all I have
Treats employees very bad, no respect
Staff cut in half, no budget for needed supplies, employees are disposable to this company they treat them awful
Q&A With HEI Hotels Employees
IDX: 0 TOT: 5
How are the career growth opportunities on the Customer Support team at HEI Hotels?
From my experience, it depends on your property and the management team above you since they are the "gatekeepers" to advancement. So far, the opportunities for white men, and heterosexual-presenting white/hispanic women are abundant. Black men and women, any women who don't fit the conventional mold of femininity -regardless of sexual orientation - do not have the same opportunities. Although they often have more experience and qualifications than those in the former group.
What is the onboarding process like at HEI Hotels and how long does it last?
Unorganized and you have to do it on the clock so you arent given enough time to review everything before signing that you read and received the information.
How does HEI Hotels handle HR issues?
HR at HEI exists to protect HEI and does not care about its employees. They are legally required to say they comply with state and federal law in terms of supporting an inclusive, tolerant, unbiased workplace - these are just words. Reality is the exact opposite.
How innovative is HEI Hotels?
They make a lot of claims about being innovative, but there is not much activity in that direction.
What kind of people does HEI Hotels like to hire?
White men.





