

Diverse employees at HEI Hotels have rated Environment, Retention, and Team as the highest categories they have scored
Women at HEI Hotels have rated Environment, Retention, and Team as the highest categories they have scored
HEI Hotels employees are -37% more likely to recommend HEI Hotels as a great place to work
| 26% | Promoters |
|---|---|
| 11% | Passives |
| 63% | Detractors |
Working at HEI Hotels is rated below average by 146 employees, across various culture dimensions. HEI Hotels employees rate Retention highest among all categories, and think that Meetings and Professional Development have the most room for improvement, putting HEI Hotels’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in New York. See below in detail how working at HEI Hotels was rated by employees.
Overall Company Culture at HEI Hotels is rated D
Last updated 13 days ago
HEI Hotels ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 144 HEI Hotels employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping HEI Hotels improve their work culture.
| Positive Reviews | 64% |
|---|---|
| Constructive Feedback | 36% |
What makes you most happy at work?co-workers. Our Customer Service, Great Communication, meals are great!
What are some of the best things about your team?serve with a smile they go the extra mile!
What is the best part about your compensation package?fair compensation, great benefits, Daily pay available, if needed
What would you improve about your company's interview process?Stop wasting people's time if you have no intentions of hiring externally. Half of the questions they asked could've been an email.
What do your coworkers need to improve and how could you work together better?You bond with people when you have a shared trauma. Bad management can cause that.
Why do you feel undervalued and what would make you feel better about your compensation?Receiving my earned vacation time all at once. So I can at least take a vacation
"HEI is a hotel investment group that acquires, owns and operates hotel properties in the United States."
By owning and operating first class full service hotels and resorts, we provide comfort and hospitality for those away from home, while building meaningful relationships, embracing social responsibility, fostering growth in our associates and creating long term value in our real estate.
| Headquarter | Norwalk, CT United States of America |
|---|---|
| Website | www.heihotels.com |
| Founding Date | 1985 |
| Company Status | Private |
HEI Hotels competitors include Aimbridge Hospitality. HEI Hotels ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how HEI Hotels compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
146 employees at HEI Hotels have reviewed HEI Hotels across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 13 days ago.
Overall, the 146 HEI Hotels employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at HEI Hotels are mostly dissatisfied with their total compensation at HEI Hotels, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at HEI Hotels are not very pleased with their team. 146 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at HEI Hotels are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at HEI Hotels believe the environment at HEI Hotels is positive. Most Participants believe the pace of work at HEI Hotels is extremely fast. About 49% of the employees at HEI Hotels work 8 hours or less, while 21% of them have an extremely long day - longer than twelve hours.
Overall, the employees at HEI Hotels are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no HEI Hotels employees have provided insight into whether or not they clearly understand HEI Hotels' KPIs and OKRs.
Anthony’s approval rate is lower compared to CEOs at similar sized companies, putting Anthony in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in New York. Anthony Rutledge’s employees rank HEI Hotels in the Bottom 30% for Retention, in the Bottom 30% for Team, and in the Bottom 25% for Environment. Rutledge is generally unpopular with HEI Hotels employees, but ranks especially low with employees with 6 to 10 Years experience, and by Hispanic or Latino employees and employees in the Operations department. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to HEI Hotels’s competitors, Anthony Rutledge ranks below Aimbridge Hospitality CEO Craig S. Smith.
The HEI Hotels Executive Team is rated a “D” and led by CEO Anthony Rutledge, Chief Operations Officer/Chief Revenue Officer Ed Netzhammer, and Genaral Manager Astor Crowne Plaza New Orleans Bill Derbins
Anthony Rutledge CEO / President
Anthony Rutledge serves as the CEO / President of HEI Hotels.
Ed Netzhammer Chief Operations Officer/Chief Revenue Officer
Ed Netzhammer serves as the Chief Operations Officer/Chief Revenue Officer for HEI Hotels & Resorts. Ed started at HEI... read more
Bill Derbins Genaral Manager Astor Crowne Plaza New Orleans
Bill Derbins serves as the Genaral Manager Astor Crowne Plaza New Orleans for HEI Hotels & Resorts. Bill started at HEI... read more
Randy Sumner sr vp Design and Construction
Randy Sumner serves as the sr vp Design and Construction for HEI Hotels and Resorts. Randy started at HEI Hotels and... read more
Dan Walworth SVP Operations
Dan Walworth serves as the SVP Operations for HEI Hotels & Resorts. Dan started at HEI Hotels & Resorts in April of... read more
Michael Miner VP Operations
Michael Miner serves as the VP Operations for HEI Hotels & Resorts. Michael started at HEI Hotels & Resorts in December... read more
Marcus Harris VP of Finance
Marcus Harris serves as the VP of Finance for HEI Hotels and Resorts. Marcus started at HEI Hotels and Resorts in... read more
Nigel Hurst EVP Human Resources
Nigel Hurst serves as the EVP Human Resources of HEI Hotels & Resorts. Nigel currently resides in the Greater New York... read more
Tejas Pathak Executive Director of Asset Management
Tejas Pathak serves as the Executive Director of Asset Management of HEI Hotels & Resorts. Tejas currently resides in... read more
How much do people at HEI Hotels get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at HEI Hotels is $123,148, or $59 per hour, while the estimated median salary is $120,749, or $58 per hour.
At HEI Hotels, the highest paid job is a Director of Sales at $233,824 annually and the lowest is an Admin Assistant at $50,016 annually. Average HEI Hotels salaries by department include: Business Development at $157,706, Engineering at $140,372, Customer Support at $127,404, and Operations at $102,104. Half of HEI Hotels salaries are above $120,749.
54 employees at HEI Hotels rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 161 ratings) while 53 employees at HEI Hotels rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 53 ratings).
Last updated 13 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $72k | $72k | 1st Percentile |
17th Percentile $97k | $97k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $170k | $170k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $270k | $270k | 83rd Percentile |
100th Percentile $274k | $274k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at HEI Hotels score the company 59/100 across various culture categories, placing HEI Hotels in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at HEI Hotels across various culture dimensions.
HEI Hotels' PTO and Vacation policy typically gives 10-15 days off a year.

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Who is the CEO of HEI Hotels?
HEI Hotels CEO is Anthony Rutledge, their score by employees is 59
What is HEI Hotels eNPS?
The eNPS for HEI Hotels is -37
What is the salary for Sales Manager in HEI Hotels?
Sales Manager average salary in the US is 180k
What are the salaries in the Product in HEI Hotels?
The average salaries for Product in HEI Hotels is 160k
Who are HEI Hotels competitors?
HEI Hotels main competitors are Aimbridge Hospitality