Hopper – Your customer service could pick up the phone and address problems immediately. When they finally did call back their english was so bad I could not understand them. I just want a complete refund for a flight I was never booked on. NOT Hooper credit! Because I will NEVER use your company again

Hopper Empresa Reclamada

Hopper is an app that uses big data to predict and analyze airfare leer más

EMPLEADOS PARTICIPANTES: 43

Calificaciones totales: 406

CEO: Frederic Lalonde

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Your customer service could pick up the phone and address problems immediately. When they finally did call back their english was so bad I could not understand them. I just want a complete refund for a flight I was never booked on. NOT Hooper credit! Because I will NEVER use your company again

Other Employee Reviews for Hopper

Brevemente describa su total experiencia en el trabajo

I love my company and my coworkers
Revisión Publicado hace 7 años

¿Qué necesita mejorar el equipo directivo?

Hiring practices by Human Resources
Revisión de Liderazgo/Directiva · Publicado hace 5 años

What can this brand most improve?

They have no customer service. They outsource their "customer setvice" who has limited access to information and customer accounts and will refuse to transfer a customer to anyone at Hopper.
Revisión Publicado hace 5 años

Brevemente describa su total experiencia en el trabajo

This company values its employees even at the faster phase. They always thrive for the betterment of not only the company but also the people who work for them.
Revisión Publicado hace 5 años

What can this brand most improve?

Customer service is atrocious. The people are helpful but no way to chat or call someone means you're getting delayed support via email in a real time pricing environment. Poor form.
Revisión Publicado hace 5 años

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Your customer service could pick up the phone and address problems immediately. When they finally did call back their english was so bad I could not understand them. I just want a complete refund for a flight I was never booked on. NOT Hooper credit! Because I will NEVER use your company again

Other Employee Reviews for Hopper

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