
We're very close, that's a good thing
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Something we feel as a call center, call by call, estresfull a lot of times. However, the place is good for doing all our duties.
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Being from the tracker team can feel a little frustration when we have been here for too long, people feel stuck. Even though we are doing things right, someone new can be promoted first, something a little unfair.
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Tracking department have some much messeare and we do not have bonus as the others departmens do. We have monthly goals but no compensation. That's the reason tracking department at the end of the day don't do more than the goal.
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Listening more the employees, sometimes they out the client first, we know that we have this opportunity because they invested in Cartagena brach. however, we need more flexibility as the employees in USA. At the end we re offering a excellent job.
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