Medallia Leadership Employee Reviews

The humanity and the good environment

Revisión Review del Departamento de Comunicación · Publicado hace 10 días

Their directness when addressing issues, transparency, communication and availability to hear feedback or make you feel heard.

Revisión Review del Departamento de Customer Success · Publicado hace 2 meses

They are very involved to win new customers and supportive in growing our existing business

Revisión Review del Departamento de Ventas · Publicado hace 5 meses

They are all really accesible and supportive. All the leaders I've met are highly appreciated by their teams and colleagues.

Revisión Review del Departamento de Finanzas · Publicado hace 6 meses

The level of transparency is refreshing.

Revisión Review del Departamento de Ventas · Publicado hace 8 meses

They help almost on everything, all my questions were answered

Revisión Review del Departamento de Customer Success · Publicado hace 8 meses

Forward thinking and have a growth mindset.

Revisión Review del Departamento de Ventas · Publicado hace un año

They are being transparent about changes taking place.

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

Their expertise and past experience in this market/industry

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

Vision and priorities are clear. Communicate and share information in Townhalls and answer questions as best they can.

Revisión Review del Departamento de Producto · Publicado hace un año

transparency with goals and willingness to answer employee questions

Revisión Review del Departamento de Customer Success · Publicado hace un año

Great Vision, Good Ground level alignment to map the vision with Goals, Great process excellence goals

Revisión Review del Departamento de Operaciones · Publicado hace un año

Direction after a tough transition to the new PE firm

Revisión Review del Departamento de Ventas · Publicado hace un año

Although the team has changed a lot, it's clear each member cares a lot and wants to be here.

Revisión Review del Departamento de HR · Publicado hace un año

It's early days but they have already been very present at numerous all hands, town halls and other enablement sessions. Also very impressed with the thought leadership collateral that Medallia makes freely available.

Revisión Review del Departamento de Customer Success · Publicado hace un año

They fight to win and are helping to build our company and our culture to be the best in the industry!

Revisión Review del Departamento de HR · Publicado hace un año

They actually understand and value what we do as a company, that's something we lost when Leslie left.

Revisión Review del Departamento de Customer Success · Publicado hace un año

their work to address new and existing challenges

Revisión Review del Departamento de Operaciones · Publicado hace un año

Jodi, Sid, Ram and Fabrice

Revisión Review del Departamento de Customer Success · Publicado hace un año

ELT: the clarity that Fabrice has when he speaks, his openess and support for new projects

Revisión Review del Departamento de Producto · Publicado hace un año

Actually being a part of the orgs they lead. Our ELT seems to be very detached from Medallia and its been hurting the Medallia culture for years.

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

Everything, starting for understanding the basics of the business

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

Stop ignoring what employees actually need and want. Training doesn’t fix broken targets, and motivation doesn’t come from n

Revisión Review del Departamento de Customer Success · Publicado hace un año

Stop saying that remote-based employees are "on the couch" and it's time for "everyone to show up and collaborate". This is unfair to many people who show up and work hard while being remote. Communicate better if cutting benefits while maintaining questionable sponsorships.

Revisión Review del Departamento de Ingienería · Publicado hace un año

Communication around Year-End Review and promotion cycle BEFORE cycle is underway, and through official channels.

Revisión Review del Departamento de Operaciones · Publicado hace un año

Invest in people and benefits. Medallia used to have an amazing culture that has vanished since all that matters is profitability.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

Improve morale. Ex: Closing the office between Christmas and New Years is such a simple solution. Sales aren't going to be made because the target customers are taking that time off. NORAM has unlimited PTO so those teams will be taking off. It's such an easy win yet instead its now a power struggle

Revisión Review del Departamento de Ventas · Publicado hace 3 años

be honest if you're just trying to improve profit margin while eroding the customer and employee experience, i'm sure there's a way to spin that to sound less sinister in some way

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Respect employees. Set a clear company vision. Stop hiding information (be transparent). Medallia cares more about image/branding than delivering products. This 'Comparably' survey was only shared with a small number of people in the company, seemingly to try to garner favorable results only.

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

Employee growth, The culture has gone bad since few months

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

Transparency in regards to salary ranges & promotion pathways.

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

be more transparent regarding the salary scheme

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

1. Building a culture again 2. Driving better planning. Dont even know what our company Mission is anymore or if its the same. 3. Allocate Budget. Encourage Team Building Activities. Lead by Example.

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

Address what matters to employees and identify how that can be used to empower employees to meet company goals. Goals from the top without attention to how that impacts the resources necessary to accomplish them lack a realistic path to achieving those goals

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Motivate people with better income and better undertsing of opportunities for our career path and development. Reduce billable hours for the ones that work harder, or pay more for their hard work, and increase tasks for managers accordingly to their wages.

Revisión Review del Departamento de IT · Publicado hace 3 años

Setting a clear product vision

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

The new leaders at Medallia need to be far more transparent as well as begin to think about retaining Medallians.

Revisión Publicado hace 3 años

Leadership needs to get better at showing employees that they are valued: Better benefits, competitive pay, etc.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Inspire employees by talking about the exciting things we're doing instead of fixating on billable hours (thoma bravo)

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Listen to the employees. Take the employee engagement survey results important. Rectify employee highlighted issues. Apparently, we sell Employee Experience Management software and we ourselves don't give a rat's a$$ about the feedback we receive from our employees. Irony.

Revisión Review del Departamento de Ingienería · Publicado hace un año