Medallia Team Employee Reviews | Comparably
Medallia Claimed Company
We value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title. read more
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EMPLOYEE
PARTICIPANTS
697
TOTAL
RATINGS
19036

Medallia Team Employee Reviews

What are some of the best things about your team?

All team team has been really welcoming and supportive since day 1

Review from Finance Dept · Posted 21 days ago

The diversity of experience is extremely valuable

Review from Sales Dept

They have made my training so cozy

Review from Customer Success Dept

People care about each other, genuinely want to get to know you and ask how you are before diving into work during meetings.

Review from HR Dept

Collaboration is strong amongst most team members

Review from Sales Dept

I like the diversity of a global team.

Review from Customer Support Dept

Regularly connecting, albeit virtually and mostly responsive via DM's

Review from Customer Support Dept

Strong talented team, support each other

Review from Product Dept

super smart people who are generally quite caring and interested in doing the right thing

Review from Customer Success Dept

Full team is committed to doing quality work.

Review from Operations Dept

The people here is the only reason i am still with this company.

Review from Engineering Dept

Willingness to help at any time

Review from Sales Dept

Absolutely love the people I work with. Unfortunately a lot of us have bonded more due to the deteriorating culture.

Review from Customer Support Dept

Team is super smart, always ready to help, and has a great sense of camaraderie and humor.

Review from HR Dept

Broad experience from a diverse group of people with quite different backgrounds. All have been very generous with their time and advice, helping to make the onboarding process even more productive.

Review from Customer Success Dept

My team is incredibly supportive of one another. They are absolute experts in their respective fields and are always open to sharing knowledge and best practices to help others learn and grow.

Review from HR Dept

That we are a team

Review from Customer Support Dept

Collaboration and dedication to doing the right thing for our clients

Review from Customer Success Dept

diversity in thought and expression

Review from Operations Dept

I really enjoy the brainstorming and solving as a collective. The diversity in thought helps drive the best outcomes!

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

We have an extremely territorial culture

Review from Customer Success Dept

none of us have ever seen each other in person. Not even once a year are we flown to do constructive team planning. Its almost impossible doing proper planning thats beyond the basics with a team all over the world. Bring back budget so we can get to know each other again. We are not robots.

Review from Engineering Dept

Don't be biased and just licking boots to grow

Review from Operations Dept

Less transactions and more meaningful interactions

Review from HR Dept

Coworkers are usually friendly here. But degree of skill discrepancy among people in same roles is bizarre, and so is the difference in contexts of projects & structure of teams. The lack of coherence also stems from hyperfocus on client delivery (versus proper training & breathable learning curve)

Review from Customer Success Dept

They should care more about the quality of their work because after some time every shortcut they take comes back to bite us.

Review from Engineering Dept

I look forward to meeting my team. Being able to meet on a yearly basis in person I believe is important and helps us to work together.

Review from Finance Dept

A lot can do better at being more respectful and professional. I have witnessed unacceptable behavior where you would think it would be addressed to the employee but yet they continue to be rude and childish.

Review from Operations Dept

My team has a murderous atmosphere.

Review from Sales Dept

Most high level meetings are a collection of individual agendas clashing rather than groups of people working on a common goal. If everyone knew the plan we could align with one another better. We're great collaborators who are wasting time working on disparate (often conflicting) things.

Review from Engineering Dept

Be allowed by leadership to do their job, and given enablement to do that.

Review from Customer Success Dept

Coworkers are pretty focused on their day jobs. Culture is not really a thing here. Especially after WFH began and the team is grown larger, I've felt there is not much camaraderie any more.

Review from Customer Success Dept

Brilliant people -- especially in our remote offices.

Review from Product Dept

Clearer roles and responsibilities.

Review from Engineering Dept

Review Sentiment at Medallia

94
94%
6
6%

About Medallia's Team

A+
93/100

Where This Score Ranks Medallia's Team

TOP
5%

In the Top 5% of 2030 similar size companies on Comparably

TOP
5%

In the Top 5% of 784 companies in San Francisco

1st

1st place versus 5 competitors rated on Comparably

Medallia's team score is currently ranked in the Top 5% of similar sized companies on Comparably and placed 1st among its competitors. 96% of Medallia employees look forward to interacting with coworkers while 56% believe their company meetings are effective. Among the various teams at Medallia, the Legal department ranks the highest in team score.

Rate Team the Highest

  • Department - Legal
    +5%
  • Department - Sales
    +3%
  • Ethnicity - African American/Black
    +3%

Rate Team the Lowest

  • Tenure - 2 to 5 Years
    -40%
  • Gender - Non-Binary
    -18%
  • Tenure - Less than 1 Year
    -12%

How Medallia's Team Score is Calculated

FILTER RATINGS BY

Results from 682 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

91
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes56%
No44%
Are your company's meetings effective?
AnswerPercent
Yes96%
No4%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes12%
No88%
Does Your Boss Hurt Your Company Culture?
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