A
78/100
Medallia Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
There's a really happy environment that makes really easy to blend in for new joiners.
Review from Finance Dept · Posted 21 days ago
I love the involvement from our teams outside of the US
Review from Sales Dept
That sometimes we could eat together
Review from Customer Success Dept
The focus on taking time to do the things you love both at work and outside of work.
Review from Sales Dept
There is an environment of acceptance, but I like how there is no need to discuss religion, politics, or other matters. Conversation stays on work topics usually, which is my preference.
Review from Customer Support Dept
Being receptive to feedback and considering changes
Review from Customer Support Dept
Great, smart people that care about their jobs. There is flexibility and is family friendly. I have worked in other places that say they are family friendly but in reality, they weren't.
Review from Product Dept
people are what I like best
Review from Customer Success Dept
Medallia is very understanding and supporting of working parents and provides flexibility that is important to families.
Review from Operations Dept
The company values people. You get no questions asked PTOs. The work is adequately distributed in my team.
Review from Engineering Dept
Get to work on what I need to and where I can learn-grow. Decide some work which I can focus at my convenience
Review from Operations Dept
Everyone has the same goal and works together to achieve it
Review from Sales Dept
Team members are extremely helpful. Everybody seems to really understand that most of Medallia's issues aren't caused by us and that keeps us all in support of each other.
Review from Customer Support Dept
Very inclusive, open environment where people are encouraged to share feedback and ask questions.
Review from HR Dept
I've found it to be very collaborative and I'm surrounded by some very smart and talented people.
Review from Customer Success Dept
Nothing. It has deteriorated in the last 3 years but the last 6 months has gone south completly
Review from Customer Support Dept
It's shifting more towards what is was 5 years ago
Review from Customer Success Dept
unable to think of anything meaningful
Review from Operations Dept
I really enjoy how collaborative and thoughtful towards the whole solution everyone is!
Review from Customer Support Dept
Interesting challenges, autonomy to design and complete your scope of effort
Review from Engineering Dept
What needs to change to make the company culture better?
Medallia says they listen, but any feedback gets cherry-picked to support pre-decided agendas. To fix the culture, start acting on what employees actually say, not just what serves leadership?
Review from Customer Success Dept
Less process/bureaucracy slowing everything down. Real vision to profitability not just "i guess we have to rebuild everything". Respect employees more than nonsense benefits like 'mental health apps' and online painting classes? Who has time for that when we are struggling to deliver products!
Review from Engineering Dept
Care about your employees. The CEO should stop acting like we're stupid - for example, the "unprecedented" holiday shutdown you've never heard of is a very common thing. I'm confused how you're confused, Joe.
Review from Engineering Dept
Change the focus from CX advisory to 360 advisory, they have an open door with the signal inputs but don´t care about the potential of the inform
Review from Operations Dept
There is no company culture. We are 100% remote and nothing is done by the company to create any sense of culture.
Review from Sales Dept
They should guide the company culture instead of trying to brute force it.
Review from Engineering Dept
Embrace the culture, team activities, collaboration.
Review from Sales Dept
Walk the talk, no support for overworked parents who are doing home schooling for kids as well.
Review from Product Dept
More career and technical trainings
Review from Engineering Dept
Leverage the global culture into local regions
Review from Sales Dept
The company needs to sell the product as it actually exists instead of selling features that don't exist and committing development teams to impossible timelines without consultation. It's impossible to do a good job when you're being told to cut corners everywhere.
Review from Engineering Dept
Continue the shift away from the focus on YoY growth and customer satisfaction as the only metrics that matter for the PS team. It results in the burden of management mistakes being put on the project analysts/teams to cover for badly scoped projects and any of the numerous product bugs.
Review from Customer Support Dept
Actually care about your employees. Corporate politics are rampant
Review from Business Development Dept
It's toxic here. The amout of politics and quality of people management is atrocious. The company does not know what leadership really is.
Review from Customer Support Dept
The company needs to admit that it is "no longer a startup", and stop trying to act like one.
Review from Product Dept
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