
Having a CEO that cares about the employee
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Making a difference for the company and customer
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Honest and Open to discussions
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Team Players, committed, Friendly, outgoing
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Sense of All for One!
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Training, President cares about employees
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Attitude towards customers and employees
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Having all departments/employees be held at the same standard across the company
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Making time to discuss issues and try to find resolution within or with other departments.
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Need recognition from upper management for what is done outside of the system due to the limitations
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Communication and focusing on customer experience to retain customers. Be more proactive instead of waiting for the customer to inform the faults of MISUMI
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To have all employees care about the customer experience and to handle issues from start to finish instead of passing the issue along because "they" don't believe that their department handles.
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I handle multiple requests within my own department as well as an SME for other departments. Working 10-12 hours daily to try to keep customers happy and to secure future business.
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Be customer focused and help to the best of their ability - Not have the mentality of "this is not part of my job/task" - Need to work towards making customer happy with out the rudeness
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Having clear expectations from management and treated fairly for the hard work that I do for all of internal MISUMI - Realize that I help with all departments and would be nice to be recognized and compensated for all the skills that I bring to customers and MISUMI as a whole
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