MISUMI Outlook Employee Reviews

working for any honest company that provides quality products.

Review from Sales Dept

Watching a junior team member get promoted or having a successful project.

Review from Operations Dept

The teamwork environment of my co-workers is mostly positive.

Review from Sales Dept

To meet with people, tackle with challenging projects.

Review from Product Dept

Taking disorganized product information and organizing it is satisfying

Review from Product Dept

The opportunity to add value to the organization and customers.

Review from Sales Dept

Communicating with customers and business partners.

Review from Business Development Dept

learning new skills & knowledge frequently

Review from Engineering Dept

I love the culture and the environment here at MISUMI. The people are who make this company great.

Review from Customer Support Dept

When we successfully launched or promoted our products for Incremental sales.

Review from Product Dept

When I see the successful of team member

Review from Executive Dept

To see good team member and discuss about business

Review from Sales Dept

We have great products and are very reactive to customers needs

Review from Sales Dept

Helping customers solve issues and seeing interesting applications

Review from Sales Dept

I am most happy providing our customers with solutions.

Review from Sales Dept

I like travelling part of my work

Review from Sales Dept

Overcoming difficulties and creating results.

Review from Business Development Dept

Being able to collaborate with other departments

Review from HR Dept

I like trying to make a difference.

Review from Sales Dept

Cooperating and coordinating with team members

Review from IT Dept

Way too much micro-management on a daily basis!

Review from Finance Dept

Nothing, there's a reason we're all paid to be here :)

Review from Product Dept

the work environment is extremely toxic, Misumi has no regard for work/life balance

Review from Sales Dept

We need to remove all the toxic negative people but HR doesnt want to do the right thing HR listens to the wrong people and this is the ongoing issue we have they always have the last word and make the wrong decisions they never care or take proper action

Review from Customer Support Dept

Management takes too long to initiate possible changes, and they are unable to increase the culture

Review from Sales Dept

Management needs retraining or to step down. They stand in the way of progress constantly. They have been making it harder for me to do my job effectively. Instead of doing anything interesting I have been doing repetitive work that gets essentially torn up because of the tiniest details.

Review from Customer Success Dept

Management needs to reevalulate their own team's human resource. For example, PMO has too many resources idle and not doing their job yet asks for a timeline to act like they are doing their job but other are doing their job. Some team has too many unnecessary resources

Review from Engineering Dept

We need to fix CS, it is terrible and customers are leaving MISUMI in droves. Orders are constantly delayed, poor communication, missed POs. If a customer is trying to give us money for our parts and we can't do that right how can we expect to grow our business? We need to take a serious look at CS.

Review from HR Dept

Sales are going down, customers are losing faith in the brand, CS has been a dumpster fire for years with no end in site. The website is barely functioning with so many issues. People are overworked with no acknowledgement. Only HR, Marketing, GA, and ID get praise for some reason.

Review from Product Dept

that is a loaded question

Review from Operations Dept

Attitude towards customers and employees

Review from Customer Success Dept

I personally for my goals, interests, aspirations, career path would rather be some where else. I am glad though for one part it did help with one of my goals. Overall hiring process in how they determine that needs to be better for each of the departments as it feels ours always gets affected.

Review from IT Dept

It is a 90-10 spilt if it will be a busy stressful day filled with urgent needs from internal and external sources or a slower day to catch up with the chaos from the day before.

Review from Engineering Dept

Let us get more work from home or be flexible with our work hours. Not to mention how cold the office is. If you are not going to turn up the heat at least let us use space heaters.

Review from Engineering Dept

Everything. Lack of basic human decency from management. 0 support. It always feels like management is working against you instead of working with you.

Review from Customer Support Dept

Too many decisions are made by Japan HQ, who do NOT understand this market, culture, environment, actual challenges. There has been a tendency to move towards micro-managing, and not understanding or appreciating what we're doing. There has been a new tendency of collective punishment.

Review from Sales Dept

Start doingg business like a north american company. Otherwise be content leavinv money on the table

Review from IT Dept

More employees in the department

Review from Product Dept

A Change in upper management is probably the only solution.

Review from Engineering Dept

One area that could be improved is flexibility in work arrangements. More work-from-home options would be beneficial, and reducing the focus on tracking attendance would help create a more trusting, results-focused environment, which could improve productivity and morale.

Review from Marketing Dept