MISUMI Leadership Employee Reviews
What do you like best about the leadership team?
easy to talk to and open communication
Review from Sales Dept
Continuity. Most of them have been here for several years.
Review from Finance Dept
Transparent and they mentor/teach hands on so it is a real team.
Review from Operations Dept
They do seem to promote me in order to keep me, but I find that some executives ride largely blind, don't take advice from the people that are actually doing the work, & allow a lot of wasted time. I don't think this is the majority, most put in a lot of effort & at least try to have a solid vision!
Review from Product Dept
Strategy-oriented mindset, commitment to localization
Review from Product Dept
I do like that they seem to care about their employees and they try to be transparent about what the goals are and the plan to get there
Review from Product Dept
They are Honest, Transparent and Capable.
Review from Sales Dept
Keep the financial status open and transparent.
Review from Business Development Dept
care, consideration, helpful, reasonable, insightful...
Review from Engineering Dept
It is easy to communicate with them
Review from Engineering Dept
I love that the MISUMI Leadership team is knowledgeable about the role Customer Service plays in keeping the company going. I'm very impressed with the appreciation we receive from those of you at the top. Also, I love that you value our feedback when it comes to training.
Review from Customer Support Dept
Gives a clear direction on career path and goal.
Review from Product Dept
They are very kind and gentle
Review from Executive Dept
Very good that have a high level of knowledge of the strategy.
Review from Sales Dept
They are open to suggestions and always willing to help.
Review from Sales Dept
They always want to innovate
Review from Product Dept
Well comminicated goals and objectives
Review from Sales Dept
They provide support and strategies for continuous improvement.
Review from Sales Dept
What I appreciate most about the leadership team is their clarity of vision and openness to feedback. They set clear priorities, communicate transparently, and are genuinely invested in both the company's success and the growth of individuals. That combination of strategic direction and approachabil
Review from Sales Dept
One of them is challenging spirits.
Review from Business Development Dept
What does the leadership team need to get better at?
Providing raises, bonuses and promotion based on merit
Review from Sales Dept
Sheranese is an amazing Leader, Antoine is a great director they both have brought so much change to the department.
Review from Customer Support Dept
Communication with staff and teams
Review from Sales Dept
They Need to actually care about what the employees need. Put employees first, employees will be happier and more productive. Then they will naturally bring in more customers and make customers happier. But employees have been shown many times that the company does not actually care about them.
Review from Customer Success Dept
LT only cares about results, not the process. As the CEO mentioned that he kept looking at the numbers of sales, and he does not seem to care about how and what to improve. Yes, it seems like buying another firm helps, but it is not organic growth and it does not seem obvious where we are headed
Review from Engineering Dept
Caring about the employees, being transparent about what is going on, giving opportunities to ask questions, following rules that everyone else has to
Review from HR Dept
Facilitating the efforts that contribute to results.
Review from Business Development Dept
Communicating, Listening to employees, explaining decisions
Review from Product Dept
Communication and focusing on customer experience to retain customers. Be more proactive instead of waiting for the customer to inform the faults of MISUMI
Review from Customer Success Dept
Make internships an actual learning experience. Have a better clear goal of what the internship will entail. Give workload that will help them grow according to their interests/goals/career path they want to be on.
Review from IT Dept
Better and more transparent communication. Better professional development. More competitive compensation.
Review from Admin Dept
Fight for more employees and better pay as many of us are doing two jobs
Review from Engineering Dept
Less special treatment when it comes to certain reps. They need to treat the CS reps like human beings and not overwork them via mandatory overtime on weekends. Lack of support from them makes the job unbearable. Less drama and gossip and more managing AND DOING WORK.
Review from Customer Support Dept
Don't let Japan HQ decide everything here in this market. Allow more focus on goals that matter, like sales growth, customer satisfaction, etc, instead of such a heavy focus on reporting, and unbending policies.
Review from Sales Dept
Unify, breakdown silos that prevent proceess ro run more smoothly, Listen to your emoloyees that are doing the work. Theres too kuch emphaiss on makkng decks and spreadshhetts than acttuallty swrving out. Customers. Stop with the expensive meetings that reduce profuctiivity ovwtall.
Review from IT Dept
Retaining employees for longer than 4 months
Review from Product Dept
Giving raises, and backfilling positions
Review from Engineering Dept
Remaining unbiased when distributing the workload.
Review from Customer Success Dept
Communicating better and increase pay
Review from Product Dept
Taking systematic issues reported to them seriously.
Review from Sales Dept