Navy Federal Credit Union Employee Reviews

Dietrich cut all employee bonuses by instituting a structure relying on non-definable metrics. We used to have a hard set of numbers that gave a bonus structure and now its "measured" in "impact". Dietrich changed our policy of free expedited debit card replacement when a member was compromised

Revisión Publicado hace un mes

Its an okay comanpany to worl for

Revisión Publicado hace un mes

Great culture, employees and mission

Revisión Publicado hace 5 meses

After three years with Navy Federal being a top collector of my team, I brought up concerns about age discrimination, the manager told me that if I was lying that would be grounds for immediate termination. This is by far the worst place I've ever worked.

Revisión Publicado hace un año

Good and really committed to the member

Revisión Publicado hace un año

Other than my immediate mgr theyre all corporate shills. They pay lip sevice to teamwork and collaboration but there is zero the lower level employeea can collaborate on

Revisión Publicado hace un mes

Threy listen and actually wnat feedback

Revisión Publicado hace un mes

Very good but general growing pains

Revisión Publicado hace un año

Great people, easy to get along with.

Revisión Publicado hace 2 años

They listen and encourage growth.

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

Branch management is usually unsupervised so a lot of things happen that unfortunately go unaccounted for. Regional management needs to be more present in branches.

Revisión Publicado hace 4 años

Show you care more...treat me like a person. I have such bad anxiety logging in everyday. I do so many good things but one thing does wrong its like all the 100 amazing disappear..also I never get any thank you or way to go from my Manager. I don't feel like I am valued at all. Seems no one cares.

Revisión Publicado hace 4 años

Realizing people want a liveable wage and work/life balance

Revisión Publicado hace 4 años

Trusting the experts they hire to do jobs. Stopping fear culture nonsense. Modernizing. Leading.

Revisión Publicado hace 4 años

Honesty and the commitment to our members to provide the best service to them. Working together as a whole unit to make Navy Federal the best Credit Union. Some seem to have lost the drive, passion and reason Navy Federal became great to begin with. Power is unfortunate!

Revisión Publicado hace 5 años

My pto and also how much vactoon time i get

Revisión Publicado hace un mes

The compensation package is good especially the health insurance. I believe that's why people stay regardless of the stressful toxic environment.

Revisión Publicado hace un año

They match your 401K submission above a certain percentage

Revisión Publicado hace 2 años

Pension, 401k, liberal leave time.

Revisión Publicado hace 2 años

The vision package and medical packages are really good

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

2-3% raises dont keep up with inflation, insurance is pricey and bonuses were cut for the bottom line

Revisión Publicado hace un mes

I would want to see cost of living raises and no more layoffs

Revisión Publicado hace 2 años

The majority of new employees come in getting paid the same as employees that have been in the company for a long time. Benefits are good but can always be better and I leave accrual is too low.

Revisión Publicado hace 4 años

To be paid fairly and a manager to actually cares and wants the best for me.

Revisión Publicado hace 4 años

Compansation is not competitive at all

Revisión Publicado hace 4 años

Mutual support and respect. Camaraderie,creativity

Revisión Publicado hace un año

The first team I was on for two years our supervisor was very encouraging always willing to help best team ever. Then I was switched to Emmett and Jamie's team and they were horrible.

Revisión Publicado hace un año

Close team, good, nice people!

Revisión Publicado hace 2 años

Freely interracting with the teammates.

Revisión Publicado hace 2 años

Just the right amount of meetings and discussion. Much of the decision making is done via internal messaging systems such as Webex chat spaces

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

Townhalls are a joke. Just to tell us how much momey they made while not increasjng out pay or hiring more support. They dk jot csre about employees.

Revisión Publicado hace 2 años

Helping each other and communication.

Revisión Publicado hace 4 años

To team work or collaboration. Its a me team not we.

Revisión Publicado hace 4 años

Lots of old incompetent people who cant get fired because they are good at playing nice and playing dumb and playing politics. So if you're a talented, competent young professional, all the work will be on you and if the old ppl mess up, it'll be your fault

Revisión Publicado hace 4 años

The boomers need to retire! If they cant even use the search function correctly or the filter function on Excel, they need to retire. Or fire them. The younger employees cant do the work of the incompetent lifers there, its not sustainable

Revisión Publicado hace 5 años

The culture and environment at Navy Federal is horrible constant pressure constant changes, making it almost impossible to keep your scorecard numbers up, especially with the new CEOs standards

Revisión Publicado hace un año

Binding friendships that will last with others who are in the same or similar situation

Revisión Publicado hace 2 años

Navy Federal fosters growth In its employees

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

Emphasis on valuing people and growing as a professional

Revisión Review del Departamento de HR · Publicado hace 2 años

No judgement. Were all who we are and can be whi we are

Revisión Publicado hace 2 años

Executive management should include front line staff so they know what's really happening. They way too disconnected so don't realize how their decisions truly impact staff. Don't consider the ridiculous changes when determining performance.

Revisión Publicado hace 4 años

Nearly everything but first and foremost would be hiring adults and treating them as such.

Revisión Publicado hace 4 años

Provided opportunity to ask questions and ability to show my talents.

Revisión Publicado hace 2 años

It was honest and transparent

Revisión Publicado hace 2 años

How positive my interviewers were

Revisión Publicado hace 2 años

Opening question was a fun ice breaker instead of a "tell me about yourself".

Revisión Publicado hace 3 años

Was able to speak to 2 current employees and gain insight about new position.

Revisión Publicado hace 3 años

Interviews were arbitrary. My interviewers definitely lied to me about the nature of the job

Revisión Publicado hace 4 años

Branch Operation trainers are usually brought into the interview process. Some of them rig everything in favor of their friend their hiring. Some will even sexually harass other trainers until they leave in order to make room for their friend. They have openly boasted of this tactic.

Revisión Publicado hace 4 años

You need to be clear that you only one internal folks instead of external folks

Revisión Publicado hace 5 años

The steep and difficult hoops you have to jump through to reach a level 1-5 shpuldnt be another interview entirely. Unless its for a leadership position it seems unfair to allow that growth or to offer it to someone from the outside over someone applying within!

Revisión Publicado hace 5 años

Saving members lots of money.

Revisión Publicado hace 2 años

Achieving aggressive goals, knowing goals continually change

Revisión Publicado hace 2 años

The pressrue is not to please the bosses but to play a role in great performance for the success of supporting our membership base.

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

The people and our shared passion to do quality work

Revisión Review del Departamento de HR · Publicado hace 2 años

Being valued and respected by leadership.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

More transparency and action. As well as better decision making.

Revisión Publicado hace 4 años

They spit in your face.

Revisión Publicado hace 4 años

Honestly dont try to improve. Navy Federal as an org does not deserve accolades or a chance to improve. I just hope USAA can buy them out and fire all the incompetent people

Revisión Publicado hace 4 años

Some of us men in branches have been forced by their managers to speak with high-pitched voices and lisps with the threat that we'll be graded as unfriendly. Leadership's excuse is that that's how you guide and engage the member. Worst training ever. The sound of our voices shouldn't matter.

Revisión Publicado hace 4 años

Customers are allowed to scream, yell, and belittle workers. Managers don't stand up for them.

Revisión Publicado hace 5 años

Not for profit, member service

Revisión Publicado hace 4 años

Employees being fairly compensated, more flexibility, not being so afraid of technology.

Revisión Publicado hace 4 años