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Navy Federal Credit Union Claimed Company
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services.
Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more
Navy Federal Credit Union Company Culture
Navy Federal Credit Union Culture
This score is derived from employee ratings & reviews4.1/5
Navy Federal Credit Union's Overall Culture is rated B
Top Rated Culture Dimensions
Perks & Benefits
ACEO Rating
A-Compensation
B+Gender
B+Professional Development
B+Navy Federal Credit Union CEO
Top 15%Top 15% of Similar Size Companies on Comparably
Dietrich Kuhlmann
76 /100
See More
Diversity at Navy Federal Credit Union
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at Navy Federal Credit Union have rated Outlook, Perks And Benefits, and Compensation as the highest categories they have scored
Women at Navy Federal Credit Union
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Women at Navy Federal Credit Union have rated Outlook, Perks And Benefits, and Work Culture as the highest categories they have scored
Navy Federal Credit Union eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
25
Navy Federal Credit Union employees are 25% more likely to recommend Navy Federal Credit Union as a great place to work
| 55% | Promoters |
|---|---|
| 15% | Passives |
| 30% | Detractors |
Working at Navy Federal Credit Union
Working at Navy Federal Credit Union is rated highly by 366 employees, across various culture dimensions. Navy Federal Credit Union employees are most satisfied about Perks And Benefits, CEO Rating, and Compensation categories, putting Navy Federal Credit Union’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Washington, DC. See below in detail how working at Navy Federal Credit Union was rated by employees.
Overall Company Culture at Navy Federal Credit Union
B
Overall Company Culture at Navy Federal Credit Union is rated B
Last updated 3 days ago
Top
25%
Navy Federal Credit Union ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Navy Federal Credit Union Employee Reviews
Out of 434 Navy Federal Credit Union employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Navy Federal Credit Union improve their work culture.
| Positive Reviews | 72% |
|---|---|
| Constructive Feedback | 28% |
Positive Reviews From Navy Federal Credit Union Employees
- What do you like best about the leadership team?Other than my immediate mgr theyre all corporate shills. They pay lip sevice to teamwork and collaboration but there is zero the lower level employeea can collaborate on
- What do you like best about the leadership team?Threy listen and actually wnat feedback
- What is the best part about your compensation package?My pto and also how much vactoon time i get
Constructive Feedback From Navy Federal Credit Union Employees
- Why do you feel undervalued and what would make you feel better about your compensation?2-3% raises dont keep up with inflation, insurance is pricey and bonuses were cut for the bottom line
- Why do you feel undervalued and what would make you feel better about your compensation?I would want to see cost of living raises and no more layoffs
- What do your coworkers need to improve and how could you work together better?Townhalls are a joke. Just to tell us how much momey they made while not increasjng out pay or hiring more support. They dk jot csre about employees.
Navy Federal Credit Union Company Information
Navy Federal Credit Union Company Overview
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs.
Navy Federal Credit Union Mission, Vision & Values
Navy Federal Credit Union Mission & Values
As a member-owned and not-for-profit credit union, Navy Federal’s mission is to always put members first. Each area of the credit union operates with the same purpose in mind: making members’ financial goals the top priority. Navy Federal is honored to serve those who serve, with a field of membership comprising all Department of Defense and Coast Guard Active Duty, veterans, civilian and contractor personnel, and their families.
Navy Federal Credit Union Vision Statement
Since 1933, we’ve grown from 7 members to over 10 million members. And, since that time, our vision statement has remained focused on serving our unique field of membership: "Be the most preferred and trusted financial institution serving the military and their families."
| Headquarter | 820 Follin Lane SE Vienna, VA 22180 United States of America |
|---|---|
| Website | www.navyfederal.org |
| Founding Date | 1933 |
| Tel | (888) 842-6328 |
| Company Status | Private |
| Jobs | www.navyfederal.org/careers |
| Social Sites |
Navy Federal Credit Union Competitors
Navy Federal Credit Union competitors include USAA, Alliant Credit Union, and Allied Federal Credit Union. Navy Federal Credit Union ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Navy Federal Credit Union compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Navy Federal Credit Union Employees
366 employees at Navy Federal Credit Union have reviewed Navy Federal Credit Union across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 3 days ago.
Overall, the 366 Navy Federal Credit Union employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Navy Federal Credit Union are generally satisfied with their total compensation at Navy Federal Credit Union, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Navy Federal Credit Union are generally satisfied with their team. 366 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Navy Federal Credit Union are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Navy Federal Credit Union believe the environment at Navy Federal Credit Union is positive. Most Participants believe the pace of work at Navy Federal Credit Union is comfortably fast. About 67% of the employees at Navy Federal Credit Union work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Navy Federal Credit Union are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Navy Federal Credit Union employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Navy Federal Credit Union report the work pace is comfortably fast
Work Pace
A Day in the Life
74% of Navy Federal Credit Union employees look forward to interacting with their team every day
Coworkers
A Day in the Life
50% of Navy Federal Credit Union employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Navy Federal Credit Union employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
69% of Navy Federal Credit Union employees call their work environment positive
Environment
Joining Navy Federal Credit Union - Employee Onboarding
The prevailing opinion from employees about joining Navy Federal Credit Union is that the company was prepared on their first day. Navy Federal Credit Union employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Navy Federal Credit Union KPIs and OKRs
At Navy Federal Credit Union 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Navy Federal Credit Union's KPIs and OKRs is essential for its success. Out of 11 Navy Federal Credit Union employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.
Are your company's goals clear, and are you invested in them?
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Navy Federal Credit Union CEO & Leadership
Navy Federal Credit Union CEO - Dietrich Kuhlmann
76 /100
Navy Federal Credit Union’s CEO Dietrich Kuhlmann started in this role in 2024. Dietrich’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Washington, DC. Navy Federal Credit Union’s CEO is highly regarded especially by employees in the Customer Support department, Hispanic or Latino employees, and employees in the HR department. However, employees with the company for 1 to 2 Years, employees with the company for 2 to 5 Years, and Asian or Pacific Islander employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Navy Federal Credit Union’s competitors, Dietrich Kuhlmann ranks right above Allied Federal Credit Union CEO Brent Sheffield. Under Kuhlmann’s leadership, Navy Federal Credit Union employee respondents are most happy about their Perks And Benefits and the company’s Compensation. Office Culture and Team are two areas, according to respondents, where Navy Federal Credit Union could stand to see real improvement.
Navy Federal Credit Union Leadership
The Navy Federal Credit Union Executive Team is rated a “B-” and led by CEO Dietrich Kuhlmann, Vice President, Contact Center Operations John Robertson, and Vice President, Head of Information Security Governance B McMichael
Dietrich Kuhlmann CEO / President
Dietrich Kuhlmann serves as the CEO / President of Navy Federal Credit Union.
John Robertson Vice President, Contact Center Operations
John Robertson serves as the Vice President, Contact Center Operations of Navy Federal Credit Union. John started at... read more
B McMichael Vice President, Head of Information Security Governance
B McMichael serves as the Vice President, Head of Information Security Governance of Navy Federal Credit Union. B... read more
Dave Willis Executuve Vice President, Savings and Membership
Dave Willis serves as the Executuve Vice President, Savings and Membership of Navy Federal Credit Union. Dave started at... read more
Kim Plaugher AVP, Funds Services
Kim Plaugher serves as the AVP, Funds Services of Navy Federal Credit Union. Kim started at Navy Federal Credit Union in... read more
maria palumbo VP Strategy Management
maria palumbo serves as the VP Strategy Management of Navy Federal Credit Union. maria started at Navy Federal Credit... read more
Jonathan Yeatts AVP, Application Delivery
Jonathan Yeatts serves as the AVP, Application Delivery of Navy Federal Credit Union. Jonathan started at Navy Federal... read more
Carol Hayes AVP, Enterprise Data Strategy and Data Services
Carol Hayes serves as the AVP, Enterprise Data Strategy and Data Services of Navy Federal Credit Union. Carol started at... read more
Josh Reese AVP, Lending Analytics
Josh Reese serves as the AVP, Lending Analytics of Navy Federal Credit Union. Josh started at Navy Federal Credit Union... read more
Navy Federal Credit Union Salaries
How much does Navy Federal Credit Union pay?
How much do people at Navy Federal Credit Union get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Navy Federal Credit Union is $124,432, or $59 per hour, while the estimated median salary is $116,316, or $55 per hour.
At Navy Federal Credit Union, the highest paid job is a Group Product Manager at $223,793 annually and the lowest is an Admin Assistant at $51,824 annually. Average Navy Federal Credit Union salaries by department include: Communications at $235,578, HR at $122,785, Customer Support at $152,800, and IT at $109,955. Half of Navy Federal Credit Union salaries are above $116,316.
167 employees at Navy Federal Credit Union rank their Compensation in the Top 20% of similar sized companies in the US (based on 504 ratings) while 158 employees at Navy Federal Credit Union rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 164 ratings).
Salaries contributed from Navy Federal Credit Union employees include job titles like Engineering Manager, Senior Developer, QA, and Project Manager- Marketing. Comparably data has a total of 7 salary records from Navy Federal Credit Union employees.
Last updated 17 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $113k | $113k | 33rd Percentile |
50th Percentile $169k | $169k | 50th Percentile |
67th Percentile $224k | $224k | 67th Percentile |
83rd Percentile $276k | $276k | 83rd Percentile |
100th Percentile $285k | $285k | 100th Percentile |
$124,432*
Average Compensation
$116,316*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Navy Federal Credit Union Salaries by City
Navy Federal Credit Union Salaries by Department
Diversity & Inclusion at Navy Federal Credit Union
Diverse employees at Navy Federal Credit Union score the company 71/100 across various culture categories, placing Navy Federal Credit Union in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Navy Federal Credit Union across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Navy Federal Credit Union Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Navy Federal Credit Union PTO
Navy Federal Credit Union's PTO and Vacation policy typically gives 20-30 days off a year. Navy Federal Credit Union's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
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Navy Federal Credit Union Careers
Navy Federal Credit Union Jobs
No Recent Jobs found for Navy Federal Credit Union on Comparably
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Overview of Candidates Interested in Navy Federal Credit Union on Comparably
Candidates By Department
IT | 50% | |
|---|---|---|
Customer Support | 25% | |
Finance | 13% | |
All Industries | 13% |
Candidates By Location
Washington | 25% | |
|---|---|---|
Vienna | 13% | |
Leesburg | 13% | |
Chula Vista | 13% | |
Towson | 13% | |
Other | 25% |
Frequently Asked Questions regarding Navy Federal Credit Union
What is Navy Federal Credit Union address?
Navy Federal Credit Union location is at 820 Follin Lane SE
Who is the CEO of Navy Federal Credit Union?
Navy Federal Credit Union CEO is Dietrich Kuhlmann, their score by employees is 76
What is Navy Federal Credit Union eNPS?
The eNPS for Navy Federal Credit Union is 25
What is the salary for Jr Designer in Navy Federal Credit Union?
Jr Designer average salary in the US is 70k
What are the salaries in the Operations in Navy Federal Credit Union?
The average salaries for Operations in Navy Federal Credit Union is 78k
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