Navy Federal Credit Union Claimed Company

Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more

EMPLOYEE PARTICIPANTS: 371

TOTAL RATINGS: 3238

CEO: Dietrich Kuhlmann

HR or Marketing? Claim Your Free Employer Account

eNPS at Navy Federal Credit Union

Navy Federal Credit Union's Employee Net Promoter Score (eNPS) is 23, as rated by 295 employees. Employee Net Promoter Score tracks Navy Federal Credit Union employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Navy Federal Credit Union to a friend? Today, 54% of Navy Federal Credit Union employees would encourage their friends to become coworkers, whereas 15% are neutral and 31% would not recommend working at Navy Federal Credit Union to their friends.

Last updated 9 days ago.

Where This Score Ranks Navy Federal Credit Union's eNPS

TOP
25%
In the Top 25% of 1261 Similar Sized Companies on Comparably
TOP
35%
In the Top 35% of 190 Nearby Companies in Washington, DC
3rd
3rd place versus 5 competitors rated on Comparably

Nov

Jan

Feb

May

Jun

Sep

Promoters
Passives
Detractors

Who Ranks Navy Federal Credit Union's eNPS the Highest?

Experience - 1 to 3 Years 78/100

Department - Marketing 67/100

Department - HR 67/100

Who Ranks Navy Federal Credit Union's eNPS the Lowest?

Tenure - 1 to 2 Years -50/100

Ethnicity - Native American -34/100

Tenure - 2 to 5 Years -33/100

Navy Federal Credit Union eNPS At a Glance

Navy Federal Credit Union employees are more likely to recommend Navy Federal Credit Union as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with 1 to 3 Years experience and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Navy Federal Credit Union to a friend?” Based on 295 ratings, Navy Federal Credit Union ranks 3rd place versus its 5 competitors and is right below USAA.

Compared to other companies in Washington, DC, Navy Federal Credit Union falls into the Top 35% of 190 companies. The last rating was provided 9 days ago.