Navy Federal Credit Union Claimed Company

Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more

EMPLOYEE PARTICIPANTS: 365

TOTAL RATINGS: 3204

CEO: Dietrich Kuhlmann

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eNPS at Navy Federal Credit Union

Navy Federal Credit Union's Employee Net Promoter Score (eNPS) is 25, as rated by 293 employees. Employee Net Promoter Score tracks Navy Federal Credit Union employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Navy Federal Credit Union to a friend? Today, 55% of Navy Federal Credit Union employees would encourage their friends to become coworkers, whereas 15% are neutral and 30% would not recommend working at Navy Federal Credit Union to their friends.

Last updated 12 days ago.

Where This Score Ranks Navy Federal Credit Union's eNPS

TOP
20%
In the Top 20% of 1261 Similar Sized Companies on Comparably
TOP
30%
In the Top 30% of 189 Nearby Companies in Washington, DC
2nd
2nd place versus 5 competitors rated on Comparably

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Promoters
Passives
Detractors

Who Ranks Navy Federal Credit Union's eNPS the Highest?

Experience - 1 to 3 Years 78/100

Department - Marketing 67/100

Department - HR 67/100

Who Ranks Navy Federal Credit Union's eNPS the Lowest?

Tenure - 1 to 2 Years -50/100

Ethnicity - Native American -34/100

Tenure - 2 to 5 Years -33/100

Navy Federal Credit Union eNPS At a Glance

Navy Federal Credit Union employees are more likely to recommend Navy Federal Credit Union as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with 1 to 3 Years experience and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Navy Federal Credit Union to a friend?” Based on 293 ratings, Navy Federal Credit Union ranks 2nd place versus its 5 competitors and is right below USAA.

Compared to other companies in Washington, DC, Navy Federal Credit Union falls into the Top 30% of 189 companies. The last rating was provided 12 days ago.