Navy Federal Credit Union Environment Employee Reviews | Comparably
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more
EMPLOYEE
PARTICIPANTS
366
TOTAL
RATINGS
3207
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Navy Federal Credit Union Environment Employee Reviews

What is most positive about the culture and environment at your company?

The culture and environment at Navy Federal is horrible constant pressure constant changes, making it almost impossible to keep your scorecard numbers up, especially with the new CEOs standards

Binding friendships that will last with others who are in the same or similar situation

Navy Federal fosters growth In its employees

Review from Operations Dept

Emphasis on valuing people and growing as a professional

Review from HR Dept

No judgement. Were all who we are and can be whi we are

The employee engagement and recognition

As a big picture they seem to take care of the employees but when it comes to individual departments it is negative. More mature individuals need to in leadership roles. Young managers have NO etiquettes and do not know how to speak to the older staff.

Review from Operations Dept

Obvious support from my leadership in doing my job

Review from Operations Dept

Lots of on site perks and benifits; potential hybrid work sched is great!

Nature is the main thing in person to mind it's nature

Review from HR Dept

The most positive is the leadership team!

Encouragement of personal/professional development, even if development will lead to a different department.

The overall culture of the company is good the problem in local leadership that affects morale.

We are able to be ourselves

We're inclusive, so much diversity. It's beautiful.

Flexibility on work location and community give back.

Everyone is always so happy. Everyone comes togeatber as a huge family

The members are the mission

Customer interactions. Ability to gain knowledge.

We care about each other and our members.

What needs to change to make the company culture better?

Executive management should include front line staff so they know what's really happening. They way too disconnected so don't realize how their decisions truly impact staff. Don't consider the ridiculous changes when determining performance.

Nearly everything but first and foremost would be hiring adults and treating them as such.

Review Sentiment at Navy Federal Credit Union

72
72%
28
28%

About Navy Federal Credit Union's Environment

C+
68/100

Where This Score Ranks Navy Federal Credit Union's Environment

TOP
50%

In the Top 50% of 1188 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 176 companies in Washington, DC

4th

4th place versus 5 competitors rated on Comparably

The environment at Navy Federal Credit Union is considered positive by 69% of employees and regarded as having a “comfortably fast” work pace by 50 employees. Relative to its competitors, Alliant Credit Union, USAA, Allied Federal Credit Union, Movement Mortgage, and Freedom Credit Union, Navy Federal Credit Union's environment score ranks in 4th place. This also puts them in the Top 50% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 40% of 176 companies in Washington, DC.

Rate Environment the Highest

  • Department - HR
    +25%
  • Ethnicity - Other
    +23%
  • Department - Customer Support
    +13%

Rate Environment the Lowest

  • Ethnicity - Native American
    -11%
  • Ethnicity - Asian or Pacific Islander
    -10%
  • Experience - 3 to 6 Years
    -7%

How Navy Federal Credit Union's Environment Score is Calculated

FILTER RATINGS BY

Results from 130 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less7%
860%
1022%
120%
More than 1211%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast21%
Comfortably fast40%
Moderate19%
A bit slow7%
Bureaucratic13%
What's the work pace at your company?
AnswerPercent
Positive69%
Negative31%
Is your work environment positive or negative?
AnswerPercent
Yes60%
No40%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes71%
No29%
Do you have a close friend at work?
AnswerPercent
5% or Less33%
5-10%17%
10-25%8%
25-50%25%
50%+17%
What % of the time are you bored at work?
×
Rate your company