Navy Federal Credit Union Leadership Employee Reviews
What do you like best about the leadership team?
Other than my immediate mgr theyre all corporate shills. They pay lip sevice to teamwork and collaboration but there is zero the lower level employeea can collaborate on
Posted 22 days ago
Threy listen and actually wnat feedback
Posted a month ago
Very good but general growing pains
Great people, easy to get along with.
They listen and encourage growth.
Review from Operations Dept
Willingness to learn and encourage others to learn.
Review from HR Dept
That we have an open line of communication
They provide the tools to be successful.
Empathy, caring and always willing to help meet and exceed toir goals.
Good energy and strong drive to work
Encouragement of psychological safety and taking time off
My leadership team supports my goals and works to help me work toward and achieve them.
Review from Operations Dept
Kind, understanding. Next please. Thanks
Honest and down-to-earth. They care about their team and want to hear what we have to say.
The individual employee is seen as a person and not just a number producing revenue.
They are very supportive and understanding!
Everyone is always willing to help
I like that my leadership team is transparent
Friendly attitudes and willingness to listen
Insight strategy empathy fun time
What does the leadership team need to get better at?
Branch management is usually unsupervised so a lot of things happen that unfortunately go unaccounted for. Regional management needs to be more present in branches.
Show you care more...treat me like a person. I have such bad anxiety logging in everyday. I do so many good things but one thing does wrong its like all the 100 amazing disappear..also I never get any thank you or way to go from my Manager. I don't feel like I am valued at all. Seems no one cares.
Realizing people want a liveable wage and work/life balance
Trusting the experts they hire to do jobs. Stopping fear culture nonsense. Modernizing. Leading.
Honesty and the commitment to our members to provide the best service to them. Working together as a whole unit to make Navy Federal the best Credit Union. Some seem to have lost the drive, passion and reason Navy Federal became great to begin with. Power is unfortunate!
treat customers with respect, stop closing accounts out or cancelling debit cards when it was the banks fault or the merchants fault in the first place.