B
76/100
Navy Federal Credit Union Claimed Company
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services.
Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more
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Navy Federal Credit Union Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Saving members lots of money.
Achieving aggressive goals, knowing goals continually change
The pressrue is not to please the bosses but to play a role in great performance for the success of supporting our membership base.
Review from Operations Dept
The people and our shared passion to do quality work
Review from HR Dept
Being valued and respected by leadership.
Review from Operations Dept
We just help our members, not a For profit so we can look out for members interest and needs.
To make projects helpful for us
Review from HR Dept
They way I am treated and respected by my peers and the fact that all my colleagues are amazing
my managers and coworkers believe in me
I feel like my contributions are valued
My co workers and immediate management
I love helping members. It is very rewarding to help solve their complexities.
The growth opportunities are endless
Review from Customer Support Dept
Humor and support from coworkers
Money and benefits and my peers.
I support the mission of the company
I feel valued and I feel that I bring value. Its a great balance.
The resources that Navy Federal has in place to effectively assist us with our job.
Member satisfaction, adaptable, engaging, independence, responsibility
My teammates and my direct leader.
What's going wrong and how can it be improved?
More transparency and action. As well as better decision making.
They spit in your face.
Honestly dont try to improve. Navy Federal as an org does not deserve accolades or a chance to improve. I just hope USAA can buy them out and fire all the incompetent people
Some of us men in branches have been forced by their managers to speak with high-pitched voices and lisps with the threat that we'll be graded as unfriendly. Leadership's excuse is that that's how you guide and engage the member. Worst training ever. The sound of our voices shouldn't matter.
Customers are allowed to scream, yell, and belittle workers. Managers don't stand up for them.
What do you like best about your company?
Not for profit, member service
What would you most like to see improved at your company?
Employees being fairly compensated, more flexibility, not being so afraid of technology.
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