
The most part it's a friendly staff.
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More teamwork. More camaraderie with the management
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First manager was awesome, and insightful
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better Management in situational awareness
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Sometimes they try to entertain the guests and make him happy at the expense of their employees. Should value employees as much as the guests
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I currently work at O'Charley's and I had a situation tonight. With our general manager who handled a customer complaint poorly towards one of the employees. I've been in the industry 20 years. I am fully aware of taking care of the guest but there is a point where you take care of your employees to
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