O'Charley's Environment Employee Reviews | Comparably
"O'Charley's owns and operates casual dining restaurants under featuring steaks, poultry, fresh seafood, salads and sandwiches." read more
EMPLOYEE
PARTICIPANTS
311
TOTAL
RATINGS
2765

O'Charley's Environment Employee Reviews

What is most positive about the culture and environment at your company?

Nobody drowns, EVERYONE pitched in and we all got it done together... Felt like family there.

Us team members get along great

Our regulars and servers helping host. Cooks helping with dishes. Team work.

We make it positive we smile relax with great customer to make sure they're okay make sure each other's okay it was like a family there

Everyone speaks to each other but everyone complains about some of the same things. The complaints for most is the only common thing we have. Some are different but we will listen because we can relate

The servers and back of house work really well together.

the most positive part of the culture and environment at my company is the members of the team who are respectful and kind and hardworking.

Everything and everyone. Loyalty and trusting

the positive is my co workers and their willingness to go above and beyond to help others even though it may be in there job description

Most of the people I work with care about one another.

I expected to be welcomed but after becoming employed I was made to feel like an outsider. Nothing has been positive about this experience.

Review from Sales Dept

The caring we have for each other

Coworkers, GM and assiants GM

We are always laughung and having a good time

There are some good employee's here and do there best everyday.

Teamwork vs. Ttophy Climbing Always!

Making sure things are stock for my shift also keeping customer happy

Fellow employees. Someone always making me laugh or smile.

Review from Sales Dept

The other staff will try to motivate each other

Everyone smiling and being nice

What needs to change to make the company culture better?

The managers have consequences for treated their staff poorly or not handling things how they should

Less complaining, more managers interacting with employees customers in a positive way not a negative way

Managers who can effectively manage & hold people accountable

In order to make the company culture better the staff needs to be more excited to be working and greet guest as well as being there on time and making sure everything is done open to close .

Everything. Better management. Less favoritism. Food is cooked for certain people first rather than how the orders came in

We have a manager that is very degrading and not hands on constantly belittling people and talking among other people about them!

Managment needs to change especially the general manager

Review from Sales Dept

Organization, Staffing, More Pay For More Work, Better Benefits

Review from Sales Dept

Company needs to give training hours to everybody. Stop pulling trainees before they complete training. Pay their management for working in other stores

Review from Sales Dept

Get old managers back get rid of the new ones

Review from Customer Support Dept

The few employees we can keep are over worked and overwhelmed. By cutting labor, we have changed the culture in our restaurants

Review from Operations Dept

More teamwork. More camaraderie with the management

Review from Customer Support Dept

Better management team put in place

Review from Operations Dept

Make people work and not try to be their friend.

Review from Sales Dept

the lighting could be better, and breaks could be longer

Review Sentiment at O'Charley's

54
54%
46
46%

About O'Charley's' Environment

D
60/100

Where This Score Ranks O'Charley's' Environment

BOTTOM
15%

In the Bottom 15% of 1188 similar size companies on Comparably

?

Not enough ratings to compare against companies in Nashville, TN

4th

4th place versus 3 competitors rated on Comparably

The environment at O'Charley's is considered positive by 34% of employees and regarded as having a “comfortably fast” work pace by 39 employees. O'Charley's ranks in the Bottom 15% of 1188 similar sized companies (10,000+ Employees) on Comparably.

Rate Environment the Highest

  • Ethnicity - African American/Black
    +11%
  • Department - Sales
    +4%
  • Experience - 6 to 10 Years
    +2%

Rate Environment the Lowest

  • Department - Customer Success
    -13%
  • Department - Operations
    -8%
  • Department - Customer Support
    -5%

How O'Charley's' Environment Score is Calculated

FILTER RATINGS BY

Results from 118 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less45%
820%
1018%
123%
More than 1214%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast25%
Comfortably fast33%
Moderate19%
A bit slow15%
Bureaucratic8%
What's the work pace at your company?
AnswerPercent
Positive34%
Negative66%
Is your work environment positive or negative?
AnswerPercent
Yes100%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes100%
No0%
Do you have a close friend at work?
AnswerPercent
5% or Less0%
5-10%100%
10-25%0%
25-50%0%
50%+0%
What % of the time are you bored at work?
×
Rate your company